Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,368 Reviews)
Rating breakdown 6,368 reviews
5 Stars
4,813
4 Stars
1,289
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
It Fits
on July 8, 2022
Posted by: Bobspies1
[This review was collected as part of a promotion.] I buy a new refrigerator once every 15 or 20 years and forgot that they come in different sizes. This model fit in the space I have. It also has the design the wife likes; French doors and freezer on the bottom. Why we can’t get a more economical single door and/or freezer on top escapes me. My preference would be the side by side design.
So while I like the fact that it keeps food cold which the old one that died did not, I don’t like that there are no temperature monitors, there’s no light in the freezer compartment and that you have to open both of the French doors to get things in or out of the crisper drawers.
So while I like the fact that it keeps food cold which the old one that died did not, I don’t like that there are no temperature monitors, there’s no light in the freezer compartment and that you have to open both of the French doors to get things in or out of the crisper drawers.
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love this fridge!!
on July 8, 2022
Posted by: Addiejae
[This review was collected as part of a promotion.] My wife and I had been looking for a fridge like this for years. It’s not high tech, like others out there, but for us it was the perfect size. We have a traditional fridge space and didn’t want to have to remodel our kitchen for a bigger fridge. We love having the freezer on the bottom and the built in ice maker is fantastic! Everything is also clearly visible with the fridge on top. We’re only into this fridge a month, so anything can happen. But we have never been disappointed by Frigidaire products.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful outside and inside
on July 8, 2022
Posted by: Mgibson
[This review was collected as part of a promotion.] So far it’s has worked out beautiful for us. It has a lot more room than our old side by side.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Completely Disappointed
on July 16, 2022
Posted by: Anonymous
I purchased this refrigerator the end of June the following day of having purchased it the ice maker was leaking therefore had to turn it off. Unfortunately that same day I had to travel so there's no one home to open up for the technician I do have to say that the customer service was better than the actual product.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, July 19, 2022
Thank you for sharing your story, Dina! We're sorry to hear of the issues with the ice maker leaking. We appreciate the opportunity to make this right and confident that the technician will have your refrigerator in working condition in no time. If you may need our assistance, please feel free to Live Chat with us or contact us by phone. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice fridge, doors need redesigned
on July 18, 2022
Posted by: RichieT
[This review was collected as part of a promotion.] The fridge looks great and is the perfect size for a small family. The doors don't feel as heavy and tight as other fridges. When you open just one door, you can't slide out the crisper/veggie drawers. This is a design flaw which means you always have to open up both doors.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, July 21, 2022
Hi, RichieT! It's great that the refrigerator is working so well for you. Your feedback on the door design is important to us, and it hasn't gone unnoticed. Remember, we're here to help! Please feel free to Live Chat with us or contact us by phone at 800-374-4432, Mon-Fri, 8:30 am-5:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
New Frigidaire refrigerator
on July 20, 2022
Posted by: Mwashington123
[This review was collected as part of a promotion.] Frigidaire refrigerator my wife and I Purchased this refrigerator it was small and we bought it for ice making. not a good design took two days to make a full tray of ice. We had to change it out for a large frigidaire refrigerator.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , July 23, 2022
Hey there, WMichael. Thank you for taking the time to share your feedback with us. We are sad to learn that this fridge did not completely fulfill you and your family's needs. Please allow us to address some of your concerns. Keep in mind that the unit will stabilize temperatures within 24 hours of installation. So it may take up to 24 hours after installation for the ice maker to produce ice. Additionally, this model's ice maker will only make approximately 2 to 2.5 pounds of ice every 24 hours depending on usage conditions. Nonetheless, we recognize that you exchanged this unit for a bigger one, and we are delighted to know that you've chosen to stay a part of the Frigidaire family. If we can assist you with anything, don't hesitate to reconnect with us. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very happy customer
on July 21, 2022
Posted by: New AMAZING fridge
[This review was collected as part of a promotion.] Perfect for my small home but spacious enough for the whole family! Great quality and energy efficient too!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size for my kitchen
on August 6, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] I have a small kitchen and really wanted a French door, bottom-freezer refrigerator. This was the only model I found that fit the necessary dimensions. I’ve had it about a month and it’s been great so far.
Written by a customer while visiting frigidaire.com