Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Plenty of room
on September 3, 2026
Posted by: MHir
[This review was collected as part of a promotion.] I'm loving the ice maker and the room in both refrigerator and freezer.
Response from frigidaire.comBy John, Online Outreach Specialist, September 4, 2026
Hello, MHir. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Refrigerator and Freezer
on September 3, 2026
Posted by: Borderbelle
[This review was collected as part of a promotion.] Our new refrigerator is just great ! After 20yrs of no freezer in our refrigerator, it is really nice to have items at my fingertips. I like that I can put more than 1 gallon of milk on the top shelf. I had to get a new freezer because one day I found that our old one up and died on us. It was not a good time because we had just purchased 1/2 beef ! We lost some of it before we got the new freezer but such is life. Now with the new freezer and the new refrigerator we are set.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 8, 2026
Hi there. Thank you for sharing your story and for choosing Frigidaire! We’re thrilled to hear that you’re enjoying your new refrigerator and freezer and that having convenient freezer storage again has made such a difference.
We’re sorry to hear about the food loss from your previous freezer, especially after purchasing half a beef. We’re glad you’re now all set with your new appliances and hope they continue to serve you well for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re sorry to hear about the food loss from your previous freezer, especially after purchasing half a beef. We’re glad you’re now all set with your new appliances and hope they continue to serve you well for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 3, 2026
Posted by: ray2620
[This review was collected as part of a promotion.] great device
Response from frigidaire.comBy John, Online Outreach Specialist, September 4, 2026
Hi, Ray2620. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just the right size
on September 2, 2026
Posted by: trav251
[This review was collected as part of a promotion.] We needed a smaller, counter depth refrigerator for our new in law suite. Could not find this unit in stock to physically check it out before purchasing, but very happy with size, having an ice maker and it is a very functional, user friendly unit. Have only had it for a week, but very happy so far.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 4, 2026
Thank you for sharing your feedback! We’re delighted to hear that your new refrigerator is a great fit for your in-law suite and that you’re happy with its size, ice maker, and user-friendly design.
We understand that you weren’t able to see the unit in person before purchasing, so it’s especially wonderful to hear that it has exceeded your expectations so far. We truly appreciate your feedback and hope your refrigerator continues to provide convenient, reliable performance for many years to come.
If you have any questions or need assistance with your refrigerator, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing this appliance and for sharing your experience! - Maria
We understand that you weren’t able to see the unit in person before purchasing, so it’s especially wonderful to hear that it has exceeded your expectations so far. We truly appreciate your feedback and hope your refrigerator continues to provide convenient, reliable performance for many years to come.
If you have any questions or need assistance with your refrigerator, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing this appliance and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful
on September 2, 2026
Posted by: BarbieKab
[This review was collected as part of a promotion.] I love my new fridge! The design is perfect for my compact kitchen, love the ice cubes (small, rounded cubes), and there's so much room in both the fridge and freezer. I'm so glad I chose this over the other brands I was considering!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 4, 2026
Hi there. Thank you for sharing your wonderful experience! We’re thrilled to hear that your new Frigidaire refrigerator is a perfect fit for your compact kitchen and that you’re enjoying the ice cubes and spacious storage. We’re especially glad you chose Frigidaire over the other brands you were considering. Thank you for choosing us!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire French door
on September 2, 2026
Posted by: Eilsel22
[This review was collected as part of a promotion.] We really like this fridge. We have one in our vacation house too. Can be noisy when making ice but we don’t really notice it anymore.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 4, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that you love your Frigidaire refrigerator so much that you have one in your vacation home as well. We appreciate your feedback about the ice maker and are glad it has become something you no longer notice. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 2, 2026
Posted by: Cbiwz
[This review was collected as part of a promotion.] A bit small but works and looks great
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 4, 2026
Hi there. Thank you for your review! We’re glad to hear that your Frigidaire appliance works well and looks great in your space. We appreciate your feedback about the size and are happy you’re enjoying your appliance overall!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect for our cabin
on September 1, 2026
Posted by: CBitz
[This review was collected as part of a promotion.] This fridge is perfect for our mountain cabin. Has plenty of room to hold what we need. Shelves and storage drawers roomey. Ice maker makes perfect amount of ice. Freezer is spacious. Outside is fingerprint resistant makes keeping clean a snap! Runs quietly. We couldn’t be happier!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 3, 2026
Hi there. Thank you for sharing your wonderful experience! We’re thrilled to hear that your Frigidaire refrigerator is the perfect fit for your mountain cabin. It’s great to know you’re enjoying the spacious shelves, storage drawers, freezer, and convenient ice maker. We’re also glad the fingerprint-resistant finish and quiet operation make it even easier to enjoy and maintain. We couldn’t be happier to hear how pleased you are!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com