Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Frigidaire Refrigerator
on July 19, 2026
Posted by: Louise A
[This review was collected as part of a promotion.] We love our new refrigerator- it works so well in our condo sized kitchen. It is sleek, looks great and has plenty of shelves to keep everything organized. It keeps temperatures cold and freezer is terrific with various compartments.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 21, 2026
Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that you love your new refrigerator and that it fits so well in your condo-sized kitchen. It’s great to know that you’re enjoying its sleek appearance, thoughtful design, and ample shelving, making it easy to keep everything organized.
We’re also pleased to hear that the refrigerator is maintaining cold temperatures and that the freezer compartments are providing the storage and organization you need. Your satisfaction means a great deal to us, and we truly appreciate you choosing this refrigerator for your home. We hope it continues to provide reliable performance and convenience for many years to come.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your experience! - Maria
We’re also pleased to hear that the refrigerator is maintaining cold temperatures and that the freezer compartments are providing the storage and organization you need. Your satisfaction means a great deal to us, and we truly appreciate you choosing this refrigerator for your home. We hope it continues to provide reliable performance and convenience for many years to come.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Shelving
on July 18, 2026
Posted by: DionRC
[This review was collected as part of a promotion.] Over-all I'm satisfied but the adjustment on the middle shelf on the doors is limited and I miss the beverage rack on my old refrigerator. I do like having three shelves in the freezer. It adds convenience.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 22, 2026
Thank you for taking the time to share your thoughtful feedback! We’re pleased to hear that you’re overall satisfied with your new refrigerator. It’s great to know that the three freezer shelves have added convenience and made organizing your frozen foods easier.
We also appreciate you sharing your thoughts about the limited adjustability of the middle door shelf and the absence of the beverage rack from your previous refrigerator. We understand how features you’ve grown accustomed to can make a difference in your everyday experience, and your feedback is valuable as we continue to improve our products.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your experience! - Maria
We also appreciate you sharing your thoughts about the limited adjustability of the middle door shelf and the absence of the beverage rack from your previous refrigerator. We understand how features you’ve grown accustomed to can make a difference in your everyday experience, and your feedback is valuable as we continue to improve our products.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
French Door Refrigerator
on July 18, 2026
Posted by: Linnea66
[This review was collected as part of a promotion.] Love love love our new French door refrigerator! Feels like there is so much more space than we have had in the past.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 21, 2026
Hi, Linnea66! Thank you for sharing your wonderful feedback! We're thrilled to hear that you love your new Frigidaire French-door refrigerator and that you're enjoying the spacious design. It's great to know that the layout and added capacity are making a positive difference in your kitchen.
We truly appreciate you choosing Frigidaire and are happy to be part of your home. We hope your new refrigerator continues to provide the convenience and performance you expect for years to come!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're always here to help whenever you need us. -Angel
We truly appreciate you choosing Frigidaire and are happy to be part of your home. We hope your new refrigerator continues to provide the convenience and performance you expect for years to come!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're always here to help whenever you need us. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on July 18, 2026
Posted by: Baergaw
[This review was collected as part of a promotion.] It is the perfect size for me. Functional it’s great but it’s only been a week.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 20, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your Frigidaire product is the perfect size for your needs and that you’re enjoying its functionality so far. We appreciate you choosing Frigidaire and hope it continues to provide great performance for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
New review
on July 18, 2026
Posted by: Las vegas resident
[This review was collected as part of a promotion.] It is too early to assess my comfort of this refergerator
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 22, 2026
Thank you for taking the time to share your feedback! We understand that it's still early in your experience with your new refrigerator, and we appreciate you taking the time to let us know your initial impressions. It often takes a little time to become familiar with a new appliance and all of its features.
We hope that as you continue using your refrigerator, it provides the performance, convenience, and reliability you expect. We truly appreciate you choosing this refrigerator and look forward to hearing more about your experience as you spend more time with it.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your feedback! - Maria
We hope that as you continue using your refrigerator, it provides the performance, convenience, and reliability you expect. We truly appreciate you choosing this refrigerator and look forward to hearing more about your experience as you spend more time with it.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your feedback! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Thoughtful Design, One Shelf Misses the Mark
on July 18, 2026
Posted by: JustMyTake
[This review was collected as part of a promotion.] I was limited by the height of the space, so my refrigerator options were fairly limited. For its size, this refrigerator has met my need, and overall, I’m happy with my purchase.
My only real concern is the top shelf. It could be improved by adding a support bracket in the middle of redesigning it as two separate shelves. As it is currently designed, the shelf bows under a moderate amount of weight, making it feel less sturdy than the rest of the refrigerator. I’m concerned that, over time, it could develop a permanent bow or warp.
While the freezer compartment is on the smaller side, the design makes excellent use of the available space by incorporating additional storage drawers that many comparable models don’t offer. Overall, the freezer section is thoughtfully designed and makes the most of it available space.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 20, 2026
Hi there. Thank you for taking the time to share your detailed feedback! We’re glad to hear that your Frigidaire refrigerator fits your space requirements and has met your needs. We appreciate your thoughtful comments about the storage design, including the freezer drawers and how they help maximize available space.
We also appreciate your feedback regarding the top shelf design and support. Customer insights like yours are valuable and help our team identify opportunities for future improvements. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We also appreciate your feedback regarding the top shelf design and support. Customer insights like yours are valuable and help our team identify opportunities for future improvements. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 18, 2026
Posted by: Baglady26
[This review was collected as part of a promotion.] Wish the ice maker was larger.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 20, 2026
Thank you for taking the time to share your feedback. We appreciate you letting us know about your experience with the ice maker and understand that having additional ice capacity can be important for your household’s needs.
Customer feedback like yours is valuable, as it helps us better understand the features and capacity our customers would find most beneficial. We will be sure to share your comments regarding a larger ice maker with the appropriate teams for consideration as we continue working to improve our products.
Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Customer feedback like yours is valuable, as it helps us better understand the features and capacity our customers would find most beneficial. We will be sure to share your comments regarding a larger ice maker with the appropriate teams for consideration as we continue working to improve our products.
Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love this refrigerator.
on July 18, 2026
Posted by: William A
[This review was collected as part of a promotion.] This is a great refrigerator with plenty of room and easy access to items. Fits well in our tight space. It's very quiet. The LED lighting is very nice. I'd recommend it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 20, 2026
Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that your new refrigerator provides plenty of storage space and easy access to your items while fitting perfectly in your tight space. We understand how important it is to find a refrigerator that offers generous capacity without taking up more room than your kitchen can accommodate, and we’re pleased that this model is a great fit for your home.
It’s also wonderful to know that you appreciate the quiet operation and bright LED lighting. We’re thrilled that your new refrigerator is meeting your needs and providing the convenience and performance you were looking for. Your recommendation means a great deal to us, and we truly appreciate you choosing Frigidaire and sharing your experience.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing Frigidaire and for recommending your refrigerator! - Maria
It’s also wonderful to know that you appreciate the quiet operation and bright LED lighting. We’re thrilled that your new refrigerator is meeting your needs and providing the convenience and performance you were looking for. Your recommendation means a great deal to us, and we truly appreciate you choosing Frigidaire and sharing your experience.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing Frigidaire and for recommending your refrigerator! - Maria
Written by a customer while visiting frigidaire.com