Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,844 Reviews)
Rating breakdown 6,844 reviews
5 Stars
5,193
4 Stars
1,377
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
1
Refrigerator freezes all my food
on October 2, 2022
Posted by: Out 2 lunch
[This review was collected as part of a promotion.] I am now having a second service rep to look at my refrigerator this coming Tuesday with the problem of all my food freezing.
Response from frigidaire.comBy Damon, Online Outreach Specialist, October 3, 2022
We feel terrible that your French Door refrigerator is not performing the way we hoped for you. We design our products with the desire to create an effortless experience for our consumers so we are sorry that this has been your experience. Please reach out to us via Live Chat Monday-Friday 8:30 am-8 pm EST if you are still experiencing issues with your appliance after the service call has been completed. We will be more than happy to assist. - Damon
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new fridge!
on October 2, 2022
Posted by: Dnazabcik
[This review was collected as part of a promotion.] We originally ordered our Frigidaire because it was one of a few models that fit the space designed for it in our house. Since the installation, we have really come to love it. The French doors make access to both sides of the fridge super easy, the door compartments are very versatile and customizable, and most importantly for me, the ice maker in the freezer drawer is amazing. It holds plenty of ice to keep our drinks cold and even enough to fill bags to use for coolers. I can’t believe I got by without this amenity for so long.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 28, 2022
Hi, Dnazabcik!
Thanks for sharing your experience! We're so glad you found this model to fit your space! It looks beautiful in your kitchen. :) It's great to hear that the flexible organization and ice maker are working so well for you. Welcome to the Frigidaire family!
Best,
Ashton
Thanks for sharing your experience! We're so glad you found this model to fit your space! It looks beautiful in your kitchen. :) It's great to hear that the flexible organization and ice maker are working so well for you. Welcome to the Frigidaire family!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for small family
on October 3, 2022
Posted by: MWaters
[This review was collected as part of a promotion.] I love this fridge for two reasons. 1) Counter depth…doesn’t stick out in the room and is easy to reach everything in it; 2) Easy to organize items in both the freezer and refrigerator sections
Response from frigidaire.comBy Ashton, Online Outreach Specialist, December 8, 2022
Hi, MWaters!
It's great to hear this fridge is working so well for you! The thoughtfully designed organization system ensures that, even at counter-depth, you can make the most of every inch of storage space to fit all you need. Thank you for sharing your feedback! Welcome to the Frigidaire family. :)
Best,
Ashton
It's great to hear this fridge is working so well for you! The thoughtfully designed organization system ensures that, even at counter-depth, you can make the most of every inch of storage space to fit all you need. Thank you for sharing your feedback! Welcome to the Frigidaire family. :)
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic Fridge
on October 3, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] Fantastic refrigerator for the price. We though it would be a bit small because of the dimensions but it has exceeded our expectations. Really enjoy how you can set temperatures on the side of the fridge digitally and can look the controls so now one messes with them. I also like that if you leave the doors open for 5 minutes an alarm goes off alerting you to close the door. The quick freeze setting is also nice when you're putting away groceries that need to freeze quickly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect!
on October 3, 2022
Posted by: Loreeng
[This review was collected as part of a promotion.] I ordered this online and was not disappointed when it was delivered. It was perfect for my space and actually has more room inside than was expected.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Fridge
on October 3, 2022
Posted by: GreggGW
[This review was collected as part of a promotion.] Love the Frididaire refrigerator. One comment. Would have liked the freezer to have light. Other than this the fridge is excellent.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 4, 2022
Posted by: Mamawpaula
[This review was collected as part of a promotion.] I love my new fridge, the only thing missing is a light to come on in the freezer when the drawer is opened.
Response from frigidaire.comBy Damon, Online Outreach Specialist, October 18, 2022
Mamawpaula, it's encouraging to hear that you are enjoying your new refrigerator. Your feedback is welcomed, and we will keep your freezer light suggestion in mind as we craft future designs. Thank you for choosing Frigidaire, and we hope you consider us in the future for any product needs you may have. - Damon
Written by a customer while visiting frigidaire.com
Customer Rating
2
Loudest fridge Ive ever met
on October 4, 2022
Posted by: Prefer fridges that work
Im really bummed. We have a unique floor plan in our kitchen and needed a specific size fridge for our kitchen. This fit perfectly. Frigidare is happy to leave a review up as the first one to read of someone saying that this fridge is super quiet. I quite disagree. This thing never shuts up. The humming is constant and it is the loudest appliance in our home. Id rather go back to our old fridge (which we bought from a garage sale as a gap fix before re-doing our kitchen) than have to listen to the loudest piece of brand-new appliance Ive ever heard.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, October 5, 2022
Hello,
We're sincerely sorry for your experience with the noise level of your appliance. Please keep in mind that some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. If you feel that there something more going on with your appliance, we are here to help! Come chat with us live Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
We're sincerely sorry for your experience with the noise level of your appliance. Please keep in mind that some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. If you feel that there something more going on with your appliance, we are here to help! Come chat with us live Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.com