Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,845
4 Stars
1,294
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
2
Loudest fridge Ive ever met
on October 4, 2022
Posted by: Prefer fridges that work
Im really bummed. We have a unique floor plan in our kitchen and needed a specific size fridge for our kitchen. This fit perfectly. Frigidare is happy to leave a review up as the first one to read of someone saying that this fridge is super quiet. I quite disagree. This thing never shuts up. The humming is constant and it is the loudest appliance in our home. Id rather go back to our old fridge (which we bought from a garage sale as a gap fix before re-doing our kitchen) than have to listen to the loudest piece of brand-new appliance Ive ever heard.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, October 5, 2022
Hello,
We're sincerely sorry for your experience with the noise level of your appliance. Please keep in mind that some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. If you feel that there something more going on with your appliance, we are here to help! Come chat with us live Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
We're sincerely sorry for your experience with the noise level of your appliance. Please keep in mind that some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. If you feel that there something more going on with your appliance, we are here to help! Come chat with us live Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
"As is" Not so bad!
on October 4, 2022
Posted by: 3DogswithaGun
[This review was collected as part of a promotion.] When we bought our refrigerator we were limited to smaller sizes due to our door width. We finally found this Frigidaire which was actually the floor model and had a tag on it marked as a 21.9 Cu.ft. model. When we registered it and found out it was only a 17.6 Cu. ft. Model we were very surprised. It has a lot of space in the refrigerator with options to configure door bins that hold a gallon of milk. The freezer is also pretty decent size allowing for different storage configurations. The temp controls for the freezer and fridge are just inside the right door of fridge and are very user friendly. Another great feature is the lighting. This is exactly what we wanted and even know it's slightly smaller it's still a great appliance to add to anyone's kitchen.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, October 14, 2022
Thank you so much for your positive feedback! We love to know when our family members are happy with their appliance. This model certainly give you the ability configure your groceries best for your home! Should you have any questions we're here to help! Chat with us live Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 4, 2022
Posted by: Madbob731
[This review was collected as part of a promotion.] Fits beautifully in our kitchen. Works really well and fits everything we need.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, October 13, 2022
We are happy to hear you are loving your new Frigidaire refrigerator. We work hard every day to make sure owners like you have everything they need. Welcome to the Frigidaire family. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Dream Frig!
on October 4, 2022
Posted by: LDCURRY
[This review was collected as part of a promotion.] Love the space in the refrigerator and freezer. Love the icemaker and the ice scooper is a great touch! I absolutely recommend this model Frigidaire to anyone with a smaller kitchen.
Response from frigidaire.comBy Anna, Online Outreach Specialist, October 7, 2022
Sounds like you LOVE it! Thank you for the 5-star review. If we can ever be of assistance to you, please know we are here for you. Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Best Wishes, Anna
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Happy with my refrigerator
on October 4, 2022
Posted by: Betnee
[This review was collected as part of a promotion.] Love this refrigerator. It's compact size fits perfectly in my newly remodeled kitchen. Don't let the size fool you, theres plenty of room in this well laid out appliance.
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, October 7, 2022
Hi, Betnee! Thank you so much for taking the time to leave us this amazing review. We always like to see our owners happy. We appreciate hearing from you, and welcome to the Frigidaire Family! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 4, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] Very quiet. All food items are easily accessible. Only thing, there's no light in the freezer.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, October 6, 2022
We are glad to hear your appliance is working well for you! Thanks for sharing your review with us. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Product
on October 4, 2022
Posted by: metermac
[This review was collected as part of a promotion.] This is a great Fridge. I would have to say the best one we have ever purchased. At one time we had a Maytag the we thought was great, till it started with problems. The size is perfect. organized well. Wife said, if we move, she wants to take it with us or get another.
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, October 6, 2022
Hi, metermac! We are so grateful for your kind words and for making us part of your home. Thanks for sharing your review with us and others within the Frigidaire family. -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
on October 4, 2022
Posted by: TLC66
[This review was collected as part of a promotion.] So far so good however I purchased a package deal. Dishwasher was installed and never ran only to test it. Dishwasher did not work brand new? Warranty only good for 1 year. I asked for a new dishwasher, it was a hard no but why?
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , October 5, 2022
Hey there, TLC66. While we are glad to know things are going well with your fridge so far, we understand that you had an issue with your other Frigidaire appliance that has caused some concern. We would be happy to assist. Please note that all Frigidaire appliances come with a 1-year repair warranty from the date of purchase/delivery. Since it is a repair warranty, we are required to attempt repairs on the appliance before any replacements can be considered. We highly recommend reconnecting with your dealer within their return/exchange period if you are looking to get a new unit. Nonetheless, we are committed to supporting you with your concern the best way we can. Please don't hesitate to reconnect with us if you need anything else. ~Keyanna
Written by a customer while visiting frigidaire.com