Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
Freezer is Dark and Poorly Designed
on March 4, 2026
Posted by: LoudBangInDarkness
The Compact Size is Great. The Exterior and Refrigerator section looks Very Good. The Freezer has no lighting (Not mentioned in the Description). The design of the Ice Maker Cube Storage Container Connection to the bottom of the Maker is Poor. At times, (Possibly depending upon the angle and/or Weight of the Freezer Contents) a Loud Noise is made when opening the Freezer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 5, 2026
Hi there. Thank you for sharing your detailed feedback! We’re glad to hear that the compact size and overall design of your refrigerator are working well for you.
We appreciate your notes regarding the freezer lighting, ice maker design, and occasional noise when opening the freezer. Feedback like yours is valuable as it helps us continue improving our products. We hope your Frigidaire continues to provide reliable and convenient storage for your household.
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
We appreciate your notes regarding the freezer lighting, ice maker design, and occasional noise when opening the freezer. Feedback like yours is valuable as it helps us continue improving our products. We hope your Frigidaire continues to provide reliable and convenient storage for your household.
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sturdy
on March 4, 2026
Posted by: Cat172692
[This review was collected as part of a promotion.] It’s a great fridge for an older home. Very basic in form and storage options, which is exactly what I wanted.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 6, 2026
Hi Cat172692! Thank you for sharing your thoughts! We’re glad to hear the refrigerator fits well in your home and meets your needs. It’s great that the simple, straightforward design and storage options are working exactly as you wanted, especially for an older home where a more basic and reliable configuration can be a perfect match.
We truly appreciate you choosing Frigidaire and taking the time to leave such kind feedback. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you choosing Frigidaire and taking the time to leave such kind feedback. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 4, 2026
Posted by: AnneeH
[This review was collected as part of a promotion.] Great for our limited space. Everything I was looking for in a refrigerator.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 5, 2026
Thank you for sharing your feedback! We’re delighted to hear that your refrigerator is a great fit for your space and meeting all your needs. If you ever have questions or need assistance with your refrigerator, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re thrilled your refrigerator is providing the functionality you were looking for! — Maria
Thank you again for choosing Frigidaire. We’re thrilled your refrigerator is providing the functionality you were looking for! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Organized and spacious
on March 4, 2026
Posted by: DDen
[This review was collected as part of a promotion.] I love my new refrigerator! The door shelves are very roomy and accommodating. The inside shelves are adjustable and the interior is spacious. I love the pull out drawer in the freezer , which is perfect size for frozen pizzas. The ice cubes work great for cocktails. Everything is very well organized and I’m very happy with my new refrigerator!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 6, 2026
Thank you for sharing your feedback on the 18 Cu. Ft. Counter-Depth French Door Refrigerator. We’re thrilled to hear that you love your new refrigerator and that it meets your needs for storage and organization.
It’s great to know that you appreciate the roomy door shelves, adjustable interior shelves, pull-out freezer drawer, and ice cube functionality. We’re glad the refrigerator is keeping your items organized and making everyday use convenient. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great to know that you appreciate the roomy door shelves, adjustable interior shelves, pull-out freezer drawer, and ice cube functionality. We’re glad the refrigerator is keeping your items organized and making everyday use convenient. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Look no more, BUY this refrigerator!
on March 4, 2026
Posted by: Sarahtiffane
[This review was collected as part of a promotion.] This refrigerator is a standout choice if you want something that looks sleek, stays clean, and actually makes everyday life easier. The fingerprint-less stainless steel finish is one of its best features—no constant wiping, no smudges, and it keeps that polished, modern look even in a busy kitchen. I LOVE THIS SO MUCH!
The French‑door layout on top gives you a wide, open view of everything at eye level. It’s easy to organize, and the shelves feel sturdy with plenty of flexibility. There’s a genuinely good amount of room, especially for families or anyone who likes to meal prep or store large containers. Produce drawers glide smoothly, and the lighting is bright without being harsh. I love the fact that the door trays are large enough for a gallon of milk.
The bottom freezer is another win. It pulls out smoothly, and the compartments make it simple to keep things separated instead of digging through a frozen avalanche. The star of the freezer section, though, is the ice maker—fast, reliable, and it produces a generous amount of ice without taking up too much space. No clumping, no weird tastes, and it keeps up even when guests are over.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 5, 2026
Hi there. Thank you for sharing such a detailed and glowing review! We’re thrilled to hear how much you love your new refrigerator, from the fingerprint-resistant stainless steel finish to the French-door layout and spacious, flexible shelves.
It’s wonderful to know that the produce drawers, bright lighting, and large door trays are making organization easier, and that the bottom freezer with its smooth pull-out compartments and reliable ice maker is keeping up with your needs—even during busy times with guests.
We appreciate you choosing Frigidaire and are delighted that your refrigerator is making everyday life easier and more enjoyable!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s wonderful to know that the produce drawers, bright lighting, and large door trays are making organization easier, and that the bottom freezer with its smooth pull-out compartments and reliable ice maker is keeping up with your needs—even during busy times with guests.
We appreciate you choosing Frigidaire and are delighted that your refrigerator is making everyday life easier and more enjoyable!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 4, 2026
Posted by: Mrs Andrews1984
[This review was collected as part of a promotion.] It’s perfect for a second fridge. The bins in the doors were very difficult to install. I’m not sure I can get them out to adjust the height. The fridge has lots of space and good lighting. I wish there was a light in the freezer
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 5, 2026
Thank you for sharing your feedback. We’re glad to hear that your 17.6 Cu. Ft. counter-depth French door refrigerator is working well as a second fridge and that you appreciate the spacious interior and good lighting in the main compartment.
We understand that installing the door bins can be tricky, and we recommend reviewing the user manual for tips on adjusting or removing them safely. Your comment about adding a light in the freezer is appreciated, and we will share it with our product team for future consideration.
Thank you for choosing our products and for providing your insights. We hope the refrigerator continues to meet your needs. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We understand that installing the door bins can be tricky, and we recommend reviewing the user manual for tips on adjusting or removing them safely. Your comment about adding a light in the freezer is appreciated, and we will share it with our product team for future consideration.
Thank you for choosing our products and for providing your insights. We hope the refrigerator continues to meet your needs. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small and classy
on March 4, 2026
Posted by: Ned41
[This review was collected as part of a promotion.] I needed a small fridge and this was the only one that was classy! I love it and it is functional in all aspects. All of my next appliances will be Frigidaire.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 5, 2026
Hi there. Thank you for sharing your feedback! We’re thrilled to hear that your new small fridge is both classy and fully functional.
It’s wonderful to know that you’re happy with your purchase and that Frigidaire will be your go-to for future appliances. We appreciate your support and hope your fridge continues to serve you well!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s wonderful to know that you’re happy with your purchase and that Frigidaire will be your go-to for future appliances. We appreciate your support and hope your fridge continues to serve you well!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
A very good refrigerator
on March 4, 2026
Posted by: Lizzardo22
[This review was collected as part of a promotion.] Very handy having the refrigerator on top and the freezer on the bottom. It’s easier to find things. The ice maker isn’t as fast as my old fridge. But I can live with it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 5, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that having the refrigerator on top and freezer on the bottom is making it easier to access your items.
We appreciate your note about the ice maker speed and are glad it’s still working well enough for your needs. We hope your Frigidaire continues to make organizing and storing your food convenient!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your note about the ice maker speed and are glad it’s still working well enough for your needs. We hope your Frigidaire continues to make organizing and storing your food convenient!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com