Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Just what we needed
on March 5, 2026
Posted by: PatNJoe
[This review was collected as part of a promotion.] We decided to replace a side-by-side appliance (also frigidaire) in a newly purchased home. We previously had a French Door model at another home that we liked, and this smaller counter depth size gave us the options we needed in a smaller footprint where the entry door is opposite the side of the appliance. The gallon door bins and the multiple drawers for the freezer make items easy to access. We are very happy with the model.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 9, 2026
Hi there, PatNJoe! Thank you for sharing your experience with us! We’re delighted to hear that your new refrigerator fits your space well and provides the features you were looking for in a counter-depth design. It’s great to know the gallon door bins and multiple freezer drawers are making it easier to organize and access your items.
We also appreciate your continued trust in Frigidaire, and we’re glad this model has lived up to the positive experience you had with your previous appliance. Your satisfaction means a lot to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
We also appreciate your continued trust in Frigidaire, and we’re glad this model has lived up to the positive experience you had with your previous appliance. Your satisfaction means a lot to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 5, 2026
Posted by: Sam yau
[This review was collected as part of a promotion.] Excellent fridge
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 9, 2026
Good day, Sam Yau! Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying your excellent fridge. Your support means a lot to us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
I looks very nice!
on March 5, 2026
Posted by: RJG54
[This review was collected as part of a promotion.] We've only had it a week, but it works well. The shelving is nice, making it easy to access things.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 9, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear your new appliance is working well and that the shelving makes it easy to access your items. We appreciate your support!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good fridge, but a little small
on March 5, 2026
Posted by: MissKitty727
[This review was collected as part of a promotion.] Overall the fridge is working great so far. My only complaint is that the drawers are a little small.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 6, 2026
Hi there. Thank you for sharing your feedback. We’re glad to hear that your Frigidaire refrigerator is working well overall.
We understand your concern about the drawers being a bit small, and we appreciate you letting us know. Your input helps us consider ways to improve storage design in future models.
Thank you for choosing Frigidaire and for taking the time to share your experience.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We understand your concern about the drawers being a bit small, and we appreciate you letting us know. Your input helps us consider ways to improve storage design in future models.
Thank you for choosing Frigidaire and for taking the time to share your experience.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just What I wanted
on March 4, 2026
Posted by: JoJoKee72
[This review was collected as part of a promotion.] We moved into our home with a refrigerator that came with the purchase of the house. It was already 15 years old. After 12 years while it still runs, it was time to update. After an extensive search for the best fridge for our home we finally found and agreed upon this Frigidaire model.
I like it because it's nice and simple. It looks like it might have all of the bells and whistles, but it doesn't and that's just what we were looking for. We've had it for a couple of months now and I really don't have any negative things to say about it.
I like it because it's nice and simple. It looks like it might have all of the bells and whistles, but it doesn't and that's just what we were looking for. We've had it for a couple of months now and I really don't have any negative things to say about it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 6, 2026
Hi there. Thank you for sharing your experience! We’re delighted to hear that your Frigidaire refrigerator is fitting perfectly into your home. It’s great that you found a model that’s simple, functional, and just right for your needs without unnecessary extras.
We’re also glad to hear that after a couple of months of use, it continues to meet your expectations. Your feedback is appreciated, and we’re thrilled that Frigidaire could help make your kitchen upgrade a smooth and satisfying experience!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re also glad to hear that after a couple of months of use, it continues to meet your expectations. Your feedback is appreciated, and we’re thrilled that Frigidaire could help make your kitchen upgrade a smooth and satisfying experience!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Counter Depth French Door - Been Waiting Most of My Married Life For This Fridge!
on March 4, 2026
Posted by: Debitha
[This review was collected as part of a promotion.] This fridge is so different from what I az used to and I was a little worried about its usefulness. I bought some plastic bins to store my cheese and deli and some produce and they make it much easier to find what I'm looking for.
Had to get the stainless steel cleaner because I don't like seeing any fingerprints. But so far it doesn't bother me. Got this fridge on sale with an appliance package. So glad.
Had to get the stainless steel cleaner because I don't like seeing any fingerprints. But so far it doesn't bother me. Got this fridge on sale with an appliance package. So glad.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 9, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear that the fridge is working well for you and that the bins are helping keep everything organized. It’s great that the stainless steel finish is staying looking clean with your preferred cleaner. We’re also happy to hear you got a great deal with your appliance package—enjoy your new fridge!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 4, 2026
Posted by: Glorianna
[This review was collected as part of a promotion.] Great Frig
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 5, 2026
Thank you for sharing your feedback. We’re delighted to hear that you’re enjoying your 18 Cu. Ft. counter-depth French door refrigerator.
We hope it continues to provide reliable performance and convenience for all your refrigeration needs. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We hope it continues to provide reliable performance and convenience for all your refrigeration needs. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well Designed
on March 4, 2026
Posted by: jon79
[This review was collected as part of a promotion.] We needed a counter depth refrigerator and we were concerned about a smaller size. This fridge is well designed and has plenty of interior space. The freezer compartment has drawers that allow for much better organization. Ice maker makes plenty of ice and we like the smaller sized cubes. The stainless steel surface is very easy to keep clean. Overall, we are very pleased with our new fridge.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 5, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your new refrigerator is meeting your needs. It’s great to know that the interior design provides plenty of space, the freezer drawers help with organization, and the ice maker is producing the perfect size cubes. We’re also glad the stainless-steel finish is easy to keep clean.
If you ever have questions or need assistance with your refrigerator, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your refrigerator is making your kitchen more functional and convenient! — Maria
If you ever have questions or need assistance with your refrigerator, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your refrigerator is making your kitchen more functional and convenient! — Maria
Written by a customer while visiting frigidaire.com