Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Perfect for smaller spaces
on March 7, 2026
Posted by: Snowbirdie
[This review was collected as part of a promotion.] We really wanted a French door refrigerator but were limited on space. This Frigidaire fit and we are very happy with it. It's well lit in the fridge compartment, the doors have three good sized bins, crisper bins are a little smaller but still hold alot. Freezer has good sized compartments.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your Frigidaire French door refrigerator fits perfectly and is meeting your needs. It’s great to know you’re enjoying the lighting, door bins, and freezer compartments. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect for my kitchen!
on March 7, 2026
Posted by: LM26
[This review was collected as part of a promotion.] I have had this fridge for about two weeks. I have a smaller kitchen and it is the right size for it. The drawers in the freezer make it easier to organize. The only change I would make is a light in the freezer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi LM26, thank you for sharing your feedback! We’re glad to hear that your fridge fits perfectly in your kitchen and that the freezer drawers are helping you stay organized.
We also appreciate your note about adding a light in the freezer—your feedback is valuable and will be shared with the appropriate team for consideration. Thank you again for taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also appreciate your note about adding a light in the freezer—your feedback is valuable and will be shared with the appropriate team for consideration. Thank you again for taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Enjoying my new Fridge!
on March 7, 2026
Posted by: AnnePat
[This review was collected as part of a promotion.] This is our first double door fridge. Am enjoying organizing my food based on what I access most often. Love the three compartments in the lower freezer allowing me easier access to frozen food
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi AnnePat, thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your first double door fridge and that the organization and accessibility are making your daily routine easier.
It’s great to know that the three compartments in the lower freezer are helping you access your frozen foods more conveniently. We truly appreciate you taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great to know that the three compartments in the lower freezer are helping you access your frozen foods more conveniently. We truly appreciate you taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 6, 2026
Posted by: turtlesbeach
[This review was collected as part of a promotion.] I love the neat clean look of the appliance. The inside upper shelves feel spacious. The three freezer drawers are quite convenient and keep everything organized.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi turtlesbeach, thank you for sharing your feedback! We’re thrilled to hear that you love the clean, neat look of your refrigerator and that the upper shelves feel spacious.
It’s wonderful to know that the three freezer drawers are convenient and help keep everything organized. We truly appreciate you taking the time to share your experience and hope your refrigerator continues to serve you well!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful to know that the three freezer drawers are convenient and help keep everything organized. We truly appreciate you taking the time to share your experience and hope your refrigerator continues to serve you well!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 6, 2026
Posted by: sam8150
[This review was collected as part of a promotion.] appreciate my new refrigerator but I wish i had paid more attention because I really would have liked a light in the freezer section
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi sam8150, thank you for sharing your feedback! We’re glad to hear that you appreciate your new refrigerator.
We also understand how a light in the freezer section could make a big difference in convenience. Your feedback is valuable and will be shared with the appropriate team for consideration in future designs.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also understand how a light in the freezer section could make a big difference in convenience. Your feedback is valuable and will be shared with the appropriate team for consideration in future designs.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 6, 2026
Posted by: 83 Or
Very good 👍
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 9, 2026
Thank you so much for your feedback! We’re glad to hear you’re enjoying your Frigidaire refrigerator. If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size
on March 5, 2026
Posted by: Froggie6
[This review was collected as part of a promotion.] Love my new fridge! It is a lot more spacious then my old one. It fits very well into to "smaller" predetermined space in my kitchen. Love the double doors.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 9, 2026
Hi Froggie6,
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your new refrigerator and that the extra interior space and French door design are working well for you. It’s great to know the unit fits nicely into your kitchen’s predetermined space while still providing the storage you need.
If you ever have any questions or need assistance in the future, please feel free to connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your new refrigerator and that the extra interior space and French door design are working well for you. It’s great to know the unit fits nicely into your kitchen’s predetermined space while still providing the storage you need.
If you ever have any questions or need assistance in the future, please feel free to connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
2
Underwhelming
on March 5, 2026
Posted by: husty
[This review was collected as part of a promotion.] I got this appliance to have a dedicated ice maker again, as the one in my last fridge had died over the years. This new one technically works but is incredibly slow, and a repairman explained that is this way by design. In other words, the ice maker is designed to be deficient because it uses cheap plastic parts versus metal parts. It takes nearly a week for the ice tray to fill up. Now I need to get a countertop ice maker.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 9, 2026
Hi husty,
Thank you for sharing your feedback regarding your Frigidaire refrigerator model FRFG1723AV. We’re sorry to hear that the ice production has not met your expectations, and we understand how frustrating it can be when the ice maker seems to produce ice more slowly than anticipated.
Under normal operation, the ice maker in this model may take 24–48 hours after installation to begin producing ice, and production can vary depending on factors such as freezer temperature, door openings, and overall usage. For optimal performance, we recommend ensuring the freezer temperature is set to around 0°F (-18°C) and confirming that the water supply line is properly connected with good water pressure. Once operating normally, the ice maker should produce ice in regular cycles throughout the day rather than taking several days to fill the bin.
If the ice maker continues to produce ice very slowly, our team would be happy to look into this further with you. Please connect with us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET, so we can review the unit and provide additional assistance.
— Reed
Thank you for sharing your feedback regarding your Frigidaire refrigerator model FRFG1723AV. We’re sorry to hear that the ice production has not met your expectations, and we understand how frustrating it can be when the ice maker seems to produce ice more slowly than anticipated.
Under normal operation, the ice maker in this model may take 24–48 hours after installation to begin producing ice, and production can vary depending on factors such as freezer temperature, door openings, and overall usage. For optimal performance, we recommend ensuring the freezer temperature is set to around 0°F (-18°C) and confirming that the water supply line is properly connected with good water pressure. Once operating normally, the ice maker should produce ice in regular cycles throughout the day rather than taking several days to fill the bin.
If the ice maker continues to produce ice very slowly, our team would be happy to look into this further with you. Please connect with us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET, so we can review the unit and provide additional assistance.
— Reed
Written by a customer while visiting frigidaire.com