Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
It looks great in my kitchen and matches everything
on March 8, 2026
Posted by: Sandlin1979
[This review was collected as part of a promotion.] Look great and matches everything so far great
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 10, 2026
Thank you for sharing your feedback! We’re glad to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator looks great, matches your kitchen, and is performing well so far.
We appreciate your review and thank you for choosing Frigidaire. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate your review and thank you for choosing Frigidaire. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Can You Fall in Love with a Refrigerator?
on March 7, 2026
Posted by: Bobby LC
[This review was collected as part of a promotion.] Yes! I did! I love the interior shelves, the French-Door racks, the 2 crisper drawers, and the 3 freezer compartments which include the ice maker! The stainless steel exterior is beautiful! This might be the best purchase I've ever made!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 10, 2026
Thank you for sharing your enthusiastic feedback! We’re thrilled to hear that you love your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, from the interior shelves and French-Door racks to the crisper drawers, freezer compartments, and ice maker.
We’re also glad the stainless-steel exterior adds to your kitchen’s style. It’s wonderful to hear this has been such a positive purchase for you. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re also glad the stainless-steel exterior adds to your kitchen’s style. It’s wonderful to hear this has been such a positive purchase for you. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator
on March 7, 2026
Posted by: Fardog
[This review was collected as part of a promotion.] The refrigerator is excellent. It performs just as advertised and is a good size for my wife and I.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 10, 2026
Hi Fardog! Thank you for sharing your feedback! We’re delighted to hear that your refrigerator is performing as advertised and that the size works well for you and your wife.
We truly appreciate you taking the time to let us know about your experience.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you taking the time to let us know about your experience.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great organization potential in the freezer
on March 7, 2026
Posted by: NLB99524
[This review was collected as part of a promotion.] I have only had my refrigerator for about two weeks, but it is everything I wasnted and expected: counter depth, spacious, and an additional plus of a setion freezer. There are three drawers allowing me to separate veggies and fruit from meat and providing an additional space for bread products. It's really nice.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 10, 2026
Hi NLB99524! Thank you for sharing your feedback! We’re so glad to hear that your new refrigerator is meeting your expectations and providing the counter-depth design, spacious interior, and additional freezer section you wanted.
It’s wonderful to know that the three drawers are helping you organize your veggies, fruit, meat, and bread products so conveniently. We truly appreciate you taking the time to share your experience and are happy that the fridge is working well for you.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful to know that the three drawers are helping you organize your veggies, fruit, meat, and bread products so conveniently. We truly appreciate you taking the time to share your experience and are happy that the fridge is working well for you.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 7, 2026
Posted by: Veteran53
[This review was collected as part of a promotion.] Very pleased with my purchase and only thing is I miss having more space .
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 10, 2026
Thank you for sharing your feedback. We’re glad to hear that you’re very pleased with your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We understand that counter-depth models offer a sleek, space-saving design but can have slightly less storage capacity than standard-depth refrigerators. We appreciate your input and hope the layout and features continue to make your daily use convenient and enjoyable.
If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We understand that counter-depth models offer a sleek, space-saving design but can have slightly less storage capacity than standard-depth refrigerators. We appreciate your input and hope the layout and features continue to make your daily use convenient and enjoyable.
If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good for now
on March 7, 2026
Posted by: samakam
[This review was collected as part of a promotion.] let's see how long it will last...
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 10, 2026
Hello, Samakam. Thank you for sharing your thoughts! We’re glad to hear your refrigerator is working well so far, and we hope it continues to serve you reliably for years to come. If you ever have questions, need tips, or want assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new fridge
on March 7, 2026
Posted by: SFBIII
[This review was collected as part of a promotion.] We received our new Frigidaire French Door Refrigerator last Saturday and imediately found it to be an excellent design. Very thoughtful shelving and ergonomics. We're very happy with the purchase and gladly recomend it to anyone looking for a quality 18 cu ft refrigerator.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2026
Hi there. Thank you for your feedback! We’re delighted to hear that you’re enjoying the thoughtful design, shelving, and ergonomics of your new French Door refrigerator. We appreciate your recommendation and are glad it’s meeting your expectations. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great addition to my kitchen
on March 7, 2026
Posted by: Mike NH
[This review was collected as part of a promotion.] My new counter depth the door fridge was a please addition. Not only does it look great, it had more storage space that I expected. It also has a very organized bottom freezer. Although it arrived only two weeks ago, I am so pleased in my purchase
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that your new counter-depth fridge exceeded your expectations with its storage and organized bottom freezer. We’re glad it’s a great addition to your home and appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com