Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on September 4, 2026
Posted by: Lchb
[This review was collected as part of a promotion.] Love my new fridge!
Response from frigidaire.comBy John, Online Outreach Specialist, September 4, 2026
Hello, Lchb. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
fits in my tiny space!
on September 4, 2026
Posted by: Ginny 07094
[This review was collected as part of a promotion.] Very good. Ice maker works great. A lot of room with the compartments going horizontal rather than vertical!
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 4, 2026
Dear Valued Customer,
Thank you for sharing your experience! We’re delighted to hear that your Frigidaire refrigerator fits perfectly in your space while still providing plenty of storage. It’s great to know you’re enjoying the horizontal compartment design and that the ice maker is working great for you.
We truly appreciate you choosing Frigidaire and hope you continue to enjoy your refrigerator for many years to come!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Thank you for sharing your experience! We’re delighted to hear that your Frigidaire refrigerator fits perfectly in your space while still providing plenty of storage. It’s great to know you’re enjoying the horizontal compartment design and that the ice maker is working great for you.
We truly appreciate you choosing Frigidaire and hope you continue to enjoy your refrigerator for many years to come!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new Frig
on September 4, 2026
Posted by: Roy Susan
[This review was collected as part of a promotion.] My frig is working great. I love the ice maker and the pull out draw. Since I'm disabled and issues with my back the top doors make it easy to grab what I need easier than my last refrigerator. I live in an apartment so the refrigerator cutout was small but this fit like a glove.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 8, 2026
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your refrigerator is working great and that you’re enjoying the convenient ice maker and pull-out drawer.
It’s especially wonderful to know that the top-door layout makes it easier for you to access the items you need and that the refrigerator fits perfectly into the limited space in your apartment. We truly appreciate you sharing how the thoughtful design is making everyday use more convenient and hope your refrigerator continues to provide reliable performance for many years to come.
If you have any questions or need assistance with your refrigerator or its features, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing this appliance and for sharing your experience! - Maria
It’s especially wonderful to know that the top-door layout makes it easier for you to access the items you need and that the refrigerator fits perfectly into the limited space in your apartment. We truly appreciate you sharing how the thoughtful design is making everyday use more convenient and hope your refrigerator continues to provide reliable performance for many years to come.
If you have any questions or need assistance with your refrigerator or its features, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing this appliance and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
EXCELLENT!
on September 4, 2026
Posted by: Marlin45
[This review was collected as part of a promotion.] I trust Frigidaire and very happy with their products. The fridge is beautiful, roomy, and keeps everything at the right temps. I recommend!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 4, 2026
Hi Marlin45!
Thank you for your wonderful feedback and for trusting Frigidaire! We’re thrilled to hear that you’re happy with your refrigerator and that you’re enjoying its spacious design and reliable temperature performance. Your recommendation means so much to us!
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for your wonderful feedback and for trusting Frigidaire! We’re thrilled to hear that you’re happy with your refrigerator and that you’re enjoying its spacious design and reliable temperature performance. Your recommendation means so much to us!
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 4, 2026
Posted by: SunsetGG
[This review was collected as part of a promotion.] Nice appliance except there should be a light in the freezer section
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 4, 2026
Hi SunsetGG!
Thank you for sharing your feedback! We’re glad to hear you’re enjoying your Frigidaire refrigerator. We also appreciate your suggestion regarding a light in the freezer section and will be sure to share your feedback with our team.
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re glad to hear you’re enjoying your Frigidaire refrigerator. We also appreciate your suggestion regarding a light in the freezer section and will be sure to share your feedback with our team.
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on September 3, 2026
Posted by: Melissa ann
[This review was collected as part of a promotion.] This is a very nice fridge. Would recommend it.
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 3, 2026
Dear Valued Customer,
Thank you for the wonderful feedback! We’re so glad to hear that you’re enjoying your refrigerator and would recommend it to others. We truly appreciate you choosing our brand and taking the time to share your experience!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for the wonderful feedback! We’re so glad to hear that you’re enjoying your refrigerator and would recommend it to others. We truly appreciate you choosing our brand and taking the time to share your experience!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
2 weeks . everything good
on September 3, 2026
Posted by: Tony 123321
[This review was collected as part of a promotion.] After 2 weeks . So far So good .
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 3, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re glad to hear that after two weeks, everything is going well so far. We hope you continue to enjoy your appliance for years to come, and we appreciate you choosing our brand!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for sharing your feedback! We’re glad to hear that after two weeks, everything is going well so far. We hope you continue to enjoy your appliance for years to come, and we appreciate you choosing our brand!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 3, 2026
Posted by: Kasia80
[This review was collected as part of a promotion.] I didn't think I could be this emotionally attached to a kitchen appliance, but here we are. This fridge is the definition of 'getting your life together.' It’s surprisingly spacious, I’m currently storing enough leftovers to survive a mild apocalypse—yet the counter-depth design makes it look like it was custom-built for my kitchen. It’s quiet, too—no more mysterious humming keeping me up at night. And the ice maker? Let’s just say my water intake has doubled solely because I love the sound of those perfectly square shaped cubes hitting my glass. 10/10, would marry this fridge if it were legal. A stellar upgrade to my small kitchen!
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 3, 2026
Dear Valued Customer,
Thank you for the amazing—and absolutely delightful—review! We’re thrilled to hear that your new refrigerator has become such a beloved part of your kitchen. It’s wonderful to know you’re enjoying the spacious interior, counter-depth design, quiet operation, and, of course, those perfectly shaped ice cubes!
We especially love hearing that it’s been such a great upgrade for your smaller kitchen. Thank you for choosing Frigidaire and for sharing your experience with such enthusiasm. We hope you and your fridge enjoy many happy years together! 😊
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for the amazing—and absolutely delightful—review! We’re thrilled to hear that your new refrigerator has become such a beloved part of your kitchen. It’s wonderful to know you’re enjoying the spacious interior, counter-depth design, quiet operation, and, of course, those perfectly shaped ice cubes!
We especially love hearing that it’s been such a great upgrade for your smaller kitchen. Thank you for choosing Frigidaire and for sharing your experience with such enthusiasm. We hope you and your fridge enjoy many happy years together! 😊
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.com