Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,368 Reviews)
Rating breakdown 6,368 reviews
5 Stars
4,813
4 Stars
1,289
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on May 10, 2022
Posted by: factor
[This review was collected as part of a promotion.] We are very, very pleased with our purchase! It's spaciously designed and just what we need as retirees. Functionality is superb!
Written by a customer while visiting frigidaire.com
Customer Rating
3
on May 24, 2022
Posted by: Lauretha
I love my new refrigerator! Unfortunately the icemaker is not working and I was instructed to call the warranty company since the seller could not help me due to warranty guidelines. Will call and update my review. Good thing is I don't use ice....rating would be higher if not for icemaker issue. I will update if it's an issue with installation.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, May 26, 2022
Hello, Lauretha! We're sorry to hear that the icemaker has failed in your refrigerator. We appreciate the opportunity to make this right for you and your family! If your issues are not resolved, please reach out to us directly via Live Chat or phone so we can explore options. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good basic model
on June 4, 2022
Posted by: Donald F
[This review was collected as part of a promotion.] We were looking for something that was stainless steel, counter depth, and would fit in our 33x70 opening. It was very hard to find a model in stock that met our criteria. We found this one and it checked the boxes. We would have liked a water dispenser, which this lacks. But with all the supply chain issues you have to take what you can get.
That said, it’s working well and is mostly quiet. (Ice maker is on loud side when it drops cubes and refills, but that’s not a big deal for us.)
We agree with previous reviewers that a light in freezer compartment would be nice, and we wish the ice maker made larger cubes. ( they are only about 1”. ). I use an old fashioned plastic ice tray to make larger cubes.
Overall, we are happy with it. The positives outweigh the negatives.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 24, 2022
Posted by: Jane22
[This review was collected as part of a promotion.] Love my new Frigidaire refrigerator! Perfect size inside and out. Fits well into my small space. Looks much better than my big oversized refrigerator which looked way too big for the space. Perfect choice! I organized it with clear bins and there is more space inside than you realize.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not happy !!!
on June 24, 2022
Posted by: Sue South Hadley
[This review was collected as part of a promotion.] I have had the refrigerator for less than a year. They have had to replace major parts of the refrigerator due to freezing of the food and this ongoing dripping. We have now been instructed to keep most of our food in the front part of the refrigerator !!! This is crazy
Response from frigidaire.comBy Bianca, Online Outreach Specialist , June 27, 2022
We are sorry to learn you have had issues with your refrigerator. Unfortunately, food items in contact with the vents will disrupt air flow causing the food to freeze. To allow for proper airflow, there should be no blockages.
If you should need any additional assistance feel free to reconnect with us. We would be happy to see how we can help! -Bianca
If you should need any additional assistance feel free to reconnect with us. We would be happy to see how we can help! -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
Happy customer
on June 30, 2022
Posted by: Reb12
I really like this refrigerator. We were limited in what we could purchase due to the size of the cut out in the cupboards. I was disappointed with one feature and the absence of a feature. The freezer drawer does not have a light. There is no deli drawer. There are only two small crisper drawers.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Design and Function
on July 5, 2022
Posted by: JPR72
[This review was collected as part of a promotion.] Our new Frigidaire is perfect for our space and for our needs. It seems magically much bigger than our old fridge, even though it is about the same size. The compartments in the doors hold much more, the light inside is bright yet not harsh, the outside finish is attractive and doesn't show fingerprints. Temperature controls work perfectly. No complaints!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great model for small spaces
on July 7, 2022
Posted by: JA62022
[This review was collected as part of a promotion.] This model is perfect if you have a small kitchen. Don’t let the size fool you, however. It has a great deal of room.
Written by a customer while visiting frigidaire.com