Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
fridge
on July 21, 2026
Posted by: Casey2999
[This review was collected as part of a promotion.] very nice fridge for its size, exactly wat I need.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 23, 2026
Hi, Casey2999! Thank you for your wonderful review! We're delighted to hear your Frigidaire refrigerator is the perfect size for your needs and is exactly what you were looking for. We truly appreciate you choosing Frigidaire and hope you continue to enjoy it for years to come. If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what I wanted in a Fridge
on July 20, 2026
Posted by: LindaKayegogo
[This review was collected as part of a promotion.] This is eye level, no bending over. Adjustable shelves. It hold a lot of food, jars and bread. Lots of freezer space, 3 drawers in the freezer. No smudges. Just what I was looking for. I love it.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 24, 2026
Hi LindaKayegogo, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your new Frigidaire refrigerator is exactly what you were looking for. It's great to know you're enjoying the eye-level design, adjustable shelves, spacious freezer drawers, and smudge-resistant finish. We hope it continues to serve you well for many years to come.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Rating on my new purchase of Frigidaire
on July 20, 2026
Posted by: Jen69
[This review was collected as part of a promotion.] Doing good so far, only had it for a week. I hope it will last long time.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 21, 2026
Hi Jen69!
Thank you for taking the time to share your experience with us. We’re happy to hear that your new Frigidaire refrigerator is performing well so far and that you’re enjoying your new appliance.
We appreciate your trust in the Frigidaire brand and hope your refrigerator continues to provide reliable performance for many years to come. Thank you for choosing Frigidaire for your home.
If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with us. We’re happy to hear that your new Frigidaire refrigerator is performing well so far and that you’re enjoying your new appliance.
We appreciate your trust in the Frigidaire brand and hope your refrigerator continues to provide reliable performance for many years to come. Thank you for choosing Frigidaire for your home.
If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
NEW FRIDGE
on July 20, 2026
Posted by: MAMA WOLF
[This review was collected as part of a promotion.] I'VE BEEN WANTING A FRENCH DOOR REFRIGERATOR FOR A VERY LONG TIME AND THIS ONE FIT THE SPACE IN MY KITCHEN. I LOVE THE THREE DRAWERS IN THE FREEZER.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 20, 2026
Hi there, our valued customer.
Thank you for your wonderful review! We're thrilled to hear that your new French door refrigerator was the perfect fit for your kitchen. It's great to know that you love the three freezer drawers and the added organization they provide. We appreciate you choosing our brand and hope your refrigerator continues to bring convenience and enjoyment to your home for many years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your wonderful review! We're thrilled to hear that your new French door refrigerator was the perfect fit for your kitchen. It's great to know that you love the three freezer drawers and the added organization they provide. We appreciate you choosing our brand and hope your refrigerator continues to bring convenience and enjoyment to your home for many years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on July 20, 2026
Posted by: GrnIdLdy52
[This review was collected as part of a promotion.] It has brought my kitchen into the 21st century, as my son said. It fits perfect, runs quietly and looks great!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 22, 2026
Hello there, GrnIdLdy52! Thank you for sharing your wonderful feedback! We’re delighted to hear that you love your new Frigidaire appliance. It’s great to know that it fits perfectly, runs quietly, and gives your kitchen the modern update your son noticed!
We truly appreciate you choosing Frigidaire and are happy to know your new appliance has made such a positive addition to your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our https://www.electrolux.com/en/contact-us or contact our Customer Support by dialing 1-800-265-8352. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate you choosing Frigidaire and are happy to know your new appliance has made such a positive addition to your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our https://www.electrolux.com/en/contact-us or contact our Customer Support by dialing 1-800-265-8352. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator purchase
on July 20, 2026
Posted by: Rtcoop
[This review was collected as part of a promotion.] We purchased a new refrigerator ( Frigidaire) when our old refrigerator failed. We are very happy with this purchase. Great quality, plenty of room, love the freezer location( bottom drawer)
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 22, 2026
Hi there. Thank you for your wonderful feedback! We’re thrilled to hear that you’re happy with your new Frigidaire refrigerator and that it provides the quality, space, and convenient freezer design you were looking for. We appreciate you choosing Frigidaire and hope you continue to enjoy your refrigerator for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Product ...
on July 20, 2026
Posted by: Uncle M
[This review was collected as part of a promotion.] Monday, July 20, 2026
User friendly and easy to operate.
Also, performs exceptionally well.
Knowing these features, I highly recommend it.
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 20, 2026
Hello Uncle M!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that you find it user-friendly, easy to operate, and that it has been performing exceptionally well. It means a great deal to us that you would highly recommend it.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your confidence in our brand and hope you continue to enjoy your refrigerator for many years to come!~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that you find it user-friendly, easy to operate, and that it has been performing exceptionally well. It means a great deal to us that you would highly recommend it.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your confidence in our brand and hope you continue to enjoy your refrigerator for many years to come!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Efficient but Missing out on a few things
on July 19, 2026
Posted by: ADKfoodie
[This review was collected as part of a promotion.] The refrigerator has a nice bright clean light that makes seeing things really nice. The overall area is rather small so stacking is necessary. The deep door pockets are handy and holds many sizes of liquids and condiments. The freezer is on the small size with no additional light. It’s rather compact and you have to pull out the top drawer to access the ice cubes. Ice cubes tend to melt together on the bottom and needs to be emptied out periodically. Well made and quality features but a bit disappointing.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 21, 2026
Thank you for taking the time to share your detailed feedback! We’re pleased to hear that you appreciate the bright interior lighting, which makes it easy to find items, as well as the deep door bins that provide convenient storage for a variety of bottles, beverages, and condiments. We’re also glad to know that you recognize the quality and craftsmanship of your new refrigerator.
We appreciate your honest comments regarding the interior capacity, freezer size, lack of a freezer light, and the ice storage experience. We understand how these features can impact everyday convenience, and your feedback is valuable as it helps us better understand our customers' experiences and identify opportunities for improvement. Thank you for sharing both the highlights and the areas where you feel the refrigerator could be better.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your thoughtful feedback! - Maria
We appreciate your honest comments regarding the interior capacity, freezer size, lack of a freezer light, and the ice storage experience. We understand how these features can impact everyday convenience, and your feedback is valuable as it helps us better understand our customers' experiences and identify opportunities for improvement. Thank you for sharing both the highlights and the areas where you feel the refrigerator could be better.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your thoughtful feedback! - Maria
Written by a customer while visiting frigidaire.com