Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Overflow
on March 9, 2026
Posted by: Highlandnanny
[This review was collected as part of a promotion.] My GE shot craps and it was 17 yrs old, just needed a refridg to fill the overflow of extra food, this one has lots of room and fits the smaller space that we have. Not a lot of extras and easy to clean.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 12, 2026
Hi, Highlandnanny! We appreciate you taking the time to leave your review! It’s great to know that your new French Door Refrigerator is providing the extra space you need while being simple and easy to maintain. For any support or guidance, feel free to contact us via Live Chat at frigidaire.com or by calling 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re here to assist! – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge
on March 9, 2026
Posted by: Olliie
[This review was collected as part of a promotion.] Has an occasional buzzing sound. Presently ice cube making not hooked up
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 11, 2026
Hello Olliie, thank you for sharing your feedback. We understand that you’ve noticed an occasional buzzing sound and that the ice maker is not yet hooked up. Some minor noises can be normal depending on appliance operation, and once the ice maker is connected, you may notice additional sounds when it cycles.
If you have any questions about the noise, ice maker setup, or any other concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We appreciate your choice of Frigidaire and are here to help ensure your appliance works perfectly.
- Maico
If you have any questions about the noise, ice maker setup, or any other concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We appreciate your choice of Frigidaire and are here to help ensure your appliance works perfectly.
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 9, 2026
Posted by: Monna
[This review was collected as part of a promotion.] Would have 5 stars but no light in the freezer?
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 11, 2026
Hello there, Monna! Thank you for sharing your feedback! We’re glad to hear that overall you’re enjoying your Frigidaire appliance. We understand that the absence of a freezer light can be a bit inconvenient, and we appreciate you letting us know.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your appliance!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your appliance!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 9, 2026
Posted by: Steph I
[This review was collected as part of a promotion.] Love my new fridge!!!
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 12, 2026
Hi, Steph I! Yay! We’re so glad you’re enjoying your new Frigidaire refrigerator. Your excitement makes our day! If you ever need assistance or tips to get the most from your appliance, reach out via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on March 9, 2026
Posted by: AlexBjfjdndndn
[This review was collected as part of a promotion.] From the first time the door closed with a soft, confident thud, it was clear this refrigerator was designed to disappear into the background and quietly run your home more intelligently. Over several weeks of daily use, it has not only kept food colder and fresher for longer, but has also changed small, everyday habits in ways that make cooking and organizing genuinely easier.[competition.adesignaward +2]
The design is understated yet thoughtfully premium. Clean lines, a fingerprint‑resistant finish, and hidden handles allow it to blend seamlessly into both sleek city kitchens and more traditional spaces. Inside, the layout feels meticulously engineered: wide shelves that fit sheet pans, deep door bins for bulky cartons, and a full‑width deli drawer that finally ends the battle between charcuterie boards and last night’s leftovers. LED lighting floods every corner without glare, so nothing gets lost in the shadows of the back row.
The design is understated yet thoughtfully premium. Clean lines, a fingerprint‑resistant finish, and hidden handles allow it to blend seamlessly into both sleek city kitchens and more traditional spaces. Inside, the layout feels meticulously engineered: wide shelves that fit sheet pans, deep door bins for bulky cartons, and a full‑width deli drawer that finally ends the battle between charcuterie boards and last night’s leftovers. LED lighting floods every corner without glare, so nothing gets lost in the shadows of the back row.
Performance is where this refrigerator earns its place among serious home appliances. Dual‑zone cooling keeps produce crisp without freezing delicate herbs, while an independent freezer system prevents odors from migrating between compartments. In testing, temperature recovery after frequent door openings was impressively fast, which matters in a busy household where the fridge is opened dozens of times a day. The compressor runs quietly, with a low, steady hum that quickly fades into the ambient noise of a home—ideal for open‑plan living.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 12, 2026
Hi there. Thank you for sharing such a thoughtful and detailed review! We’re delighted to hear that your refrigerator’s design, layout, and performance are making everyday cooking and organization easier. It’s wonderful to know that features like the spacious shelving, bright LED lighting, and consistent cooling are helping keep your food fresh while fitting beautifully into your kitchen. We truly appreciate you choosing Frigidaire and are glad it’s proving to be a great addition to your home!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 8, 2026
Posted by: Babss
[This review was collected as part of a promotion.] I have always loved fridgidaire products.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 11, 2026
Hi there. Thank you for your loyalty! We’re thrilled to hear that you’ve always loved Frigidaire products and appreciate you continuing to choose us.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new refrigerator!
on March 8, 2026
Posted by: Sassy Gma
[This review was collected as part of a promotion.] Love our new refrigerator. Looks nice and the refrigerator is very spacious for a smaller size appliance. It was missing the ice scoop. :-(. We have only had it for a couple weeks, but so far so good! :-). Would definitely recommend.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 10, 2026
Hi Sassy Gma, thank you for sharing your feedback! We’re glad to hear that you’re loving your new refrigerator and that it offers great space while still fitting nicely as a smaller-size appliance. It’s wonderful to know it looks great in your kitchen and that you would recommend it. We’re sorry to hear the ice scoop was missing, and if you’d like assistance with that, please feel free to reach out through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30 AM – 8 PM ET. Our team will be happy to help.
— Reed
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works A-OK
on March 8, 2026
Posted by: ginacatrina
[This review was collected as part of a promotion.] Perfect size, good price and so far works well. The only con is that the lights inside are a little dim.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 9, 2026
Hi, ginacatrina! Thank you for sharing your thoughts on your Frigidaire Counter-Depth French Door Refrigerator! We’re glad to hear that the size, price, and overall performance are working well for you. We appreciate your feedback about the interior lighting, and we’ll be sure to pass it along as we continue to improve our products.
If you need any assistance or have questions about your refrigerator, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST—we’re always happy to help.-Angel
If you need any assistance or have questions about your refrigerator, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST—we’re always happy to help.-Angel
Written by a customer while visiting frigidaire.com