Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,704 Reviews)
Open Ratings Snapshot
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
Perfect size
on March 10, 2026
Posted by: Happy Snowbirds
[This review was collected as part of a promotion.] We winter in AZ and live in a 55+ park. Our house there is what they call a park model. We needed a small unit to fit in an existing space and this unit fit that space perfect. It has all the upgrades that a full size modern refrigerator has in a smaller size. French doors, Bottom freezer, Counter depth, Ice maker, Energy efficient and Modern stainless steel look.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 10, 2026
Thank you for sharing your experience! We’re glad to hear that this refrigerator fits perfectly in your space and that you’re enjoying all the modern features, from the French doors and bottom freezer to the energy efficiency and stainless steel design.

We appreciate your feedback and hope it continues to serve you well in your Arizona home! If you ever have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards,

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Awesome Refrigerator 👌
on March 10, 2026
Posted by: Blueiris022
[This review was collected as part of a promotion.] I love this refrigerator so spacious and the freezer on the bottom is very spacious too with ice maker and all. So happy with my purchase.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 13, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that you love your refrigerator and that both the fridge and bottom freezer, along with the ice maker, are meeting your needs. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Condo ready
on March 10, 2026
Posted by: Nim57
[This review was collected as part of a promotion.] We needed a refrigerator to fit a small space, yet we needed one that could store enough food for a family. This really fit what we needed. Great space
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 10, 2026
Thank you for sharing your experience! We’re glad to hear that this refrigerator fits perfectly in your space while still providing plenty of storage for your family. We appreciate your feedback! If you ever have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards,

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Great little fridge
on March 10, 2026
Posted by: Nicoleeeeee
[This review was collected as part of a promotion.] Love the sleek design. Enjoying the 3 sections of the freezer for optimal organization!
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 11, 2026
Hello Nicole!

Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. It’s great to know that the sleek design and the three-section freezer are helping you stay organized and making your kitchen experience even better!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on March 10, 2026
Posted by: TFUNK
[This review was collected as part of a promotion.] For an inexpensive fridge, I love it! My options are limited w size, yet this was perfect! Love the style, only drawback, no cheese drawer….
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 11, 2026
Hi TFUNK! Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire fridge is a great fit for your space and that you love the style.

We also appreciate your note about the missing cheese drawer—feedback like yours is valuable as we continue to consider ways to improve our designs. Thank you for choosing Frigidaire and for taking the time to share your experience!

If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Excellent Fridge
on March 9, 2026
Posted by: HandEMan
[This review was collected as part of a promotion.] We have had the fridge for about 2 weeks. We thought the fridge area would be a bit small but the layout and the adjustable shelves maximizes the space. It can hold way more than our previous side-by-side fridge. The freezer drawers really keeps things organized and the ice make works great. I highly recommend this product.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 12, 2026
Hi there. Thank you for your feedback! We’re glad to hear that the layout and adjustable shelves are maximizing your fridge space, and that the freezer drawers and ice maker are working well for you. We appreciate your recommendation and are happy that your Frigidaire fridge is meeting your needs!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great fridge !
on March 9, 2026
Posted by: Smacks
[This review was collected as part of a promotion.] Our old fridge died so we had to move fast. The space where it goes is limited. We needed one that was the same size or smaller than the old one. This one is a couple of inches shorter and narrower but it actually has more storage space. We love everything about it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 12, 2026
Hello there, Smacks! Thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire refrigerator fits perfectly in your space while offering even more storage than your previous model. It’s wonderful to know that it’s meeting your needs and that you love everything about it.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you again for choosing Frigidaire, and we hope your new refrigerator continues to exceed your expectations!

- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on March 9, 2026
Posted by: Trishagr
[This review was collected as part of a promotion.] Beautiful fridge, quiet and looks gorgeous in my little kitchen
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 12, 2026
Hi Trishagr, thank you for sharing your feedback! We’re so glad to hear you’re enjoying your beautiful refrigerator and that its quiet operation and design fit perfectly in your kitchen. It’s wonderful to know it’s been a great addition to your space.

If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.

— Reed
Written by a customer while visiting frigidaire.com
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