Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Good product
on March 11, 2026
Posted by: Brandx
[This review was collected as part of a promotion.] Works well.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 11, 2026
Thank you for your feedback! We’re glad to hear you’re happy with the product. Your support means a lot to us! If you ever need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 11, 2026
Posted by: Kitchen manager
[This review was collected as part of a promotion.] Love the French Doors. Easy to find items. Nice bright lighting compared to my old fridge. Lots of freezer space. Definitely worth it!
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 13, 2026
Hi, Kitchen manager! Thank you for sharing your wonderful feedback! We're thrilled to hear that you love the French doors and that the bright lighting and spacious freezer make it easier to organize and find your items. It's great to know that your new French Door Refrigerator is a big improvement from your previous fridge and that you feel it was definitely worth it.
If you ever have questions or need support with your appliance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST. Our team will be happy to assist you. -Angel
If you ever have questions or need support with your appliance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST. Our team will be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 10, 2026
Posted by: CeeCee12
[This review was collected as part of a promotion.] I love my new refrigerator
Response from frigidaire.comBy John, Online Outreach Specialist, March 11, 2026
Hello, CeeCee12. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 10, 2026
Posted by: Nik5477
[This review was collected as part of a promotion.] This was our fridge purchase and we are very pleased with the sleek design and accessibility.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 13, 2026
Thank you for sharing your feedback! We’re thrilled to hear that you’re very pleased with your new refrigerator and that the sleek design and accessibility are making a positive difference in your kitchen.
If you ever have questions or need assistance with your refrigerator, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your refrigerator is both functional and stylish in your home! — Maria
If you ever have questions or need assistance with your refrigerator, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your refrigerator is both functional and stylish in your home! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the fridge
on March 10, 2026
Posted by: Lovethefridge2026
[This review was collected as part of a promotion.] Love the fridge, may not be used to the new fridges but do not like the fact that it runs all the time.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 12, 2026
Hi there! Thank you for taking the time to share your feedback with us. We’re glad to hear that you love your refrigerator overall, and we appreciate you letting us know about your experience.
It’s understandable to notice a difference with newer refrigerators. Many modern models use high-efficiency compressors that can run more frequently or for longer periods to maintain consistent temperatures and improve energy efficiency. This can make it seem like the refrigerator is running all the time compared to older models.
That said, your feedback is important to us, and we’re glad you brought this up. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s understandable to notice a difference with newer refrigerators. Many modern models use high-efficiency compressors that can run more frequently or for longer periods to maintain consistent temperatures and improve energy efficiency. This can make it seem like the refrigerator is running all the time compared to older models.
That said, your feedback is important to us, and we’re glad you brought this up. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 10, 2026
Posted by: PT101
[This review was collected as part of a promotion.] Love it
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 12, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re thrilled to hear that you love your new refrigerator.
We hope it continues to provide reliable performance and convenience in your kitchen for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We hope it continues to provide reliable performance and convenience in your kitchen for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 10, 2026
Posted by: Mary364
[This review was collected as part of a promotion.] We really like the frig. Two things though. Would like a drawer for meat and cheese. Also drawers for fruit and veggies is not quite big enough and ice cubes are small. Overall it is a great frig.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 13, 2026
Hi, Mary364! Thank you for sharing your feedback! We’re glad to hear you’re enjoying your fridge overall. We appreciate your suggestions about adding a meat and cheese drawer, larger fruit and veggie drawers, and adjusting ice cube size—your input helps us understand how we can improve our designs. If you ever have questions, want tips on organizing your fridge, or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent refrigerator for our needs
on March 10, 2026
Posted by: LynneMJ
[This review was collected as part of a promotion.] As you can see from the photos, space was at a minimum. I never thought I would be able to get a French-door refrigerator for this space. But this one fits beautifully, and the space inside is so much better than the side-by-side we had before.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 13, 2026
Hello LynneMJ, thank you for sharing your experience and the photos! We completely understand how challenging it can be to find the right refrigerator for a smaller space, and we’re thrilled to hear that your Frigidaire Gallery French Door fits perfectly. It’s wonderful that you’re enjoying the improved interior space compared to your previous side-by-side. It really shows how thoughtful design can make a big difference in daily convenience.
If you have any additional suggestions, comments, or concerns, please feel free to reach out via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and enjoy your beautifully organized kitchen!
- Maico
If you have any additional suggestions, comments, or concerns, please feel free to reach out via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and enjoy your beautifully organized kitchen!
- Maico
Written by a customer while visiting frigidaire.com