Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,397 Reviews)
Rating breakdown 6,397 reviews
5 Stars
4,838
4 Stars
1,293
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
2
Poor layout
on September 5, 2022
Posted by: Meck53
[This review was collected as part of a promotion.] It looks nice but holds a whole lot less than a similar size refrigerator because of poor interior design.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , September 7, 2022
Melissa, we’re sorry to learn that you are not fully satisfied with your refrigerator.
Please know it's vital for us to hear if our products are meeting our consumers expectations, and your feedback does not go unnoticed for future reference.
Should you ever have any concerns or need any assistance, please connect with us via Live Chat and our experts will be happy to assist.
Kindly,
Ciara
Please know it's vital for us to hear if our products are meeting our consumers expectations, and your feedback does not go unnoticed for future reference.
Should you ever have any concerns or need any assistance, please connect with us via Live Chat and our experts will be happy to assist.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small space French door
on September 5, 2022
Posted by: Suepea
[This review was collected as part of a promotion.] It took me over a year to find a French door refrigerator to fit our small space. Frigidaire is a trusted brand and we are so thrilled with our purchase, it’s so roomy and looks great! Counter depth too!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Fan noise
on September 5, 2022
Posted by: TKie
[This review was collected as part of a promotion.] The fridge works great and looks great too. The settings are easy to use and simple to understand.
The fan creates a pretty loud rattle whenever it runs.
The fan creates a pretty loud rattle whenever it runs.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 6, 2022
Hi, TKie!
Thanks for your feedback! We're glad to hear this fridge is working well for you! It is normal for the fan to make some noise as it runs, but it should not be overly loud. Check out the following video to help identify normal operating sounds: https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/. If you have any questions or need more help, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience!
Best,
Ashton
Thanks for your feedback! We're glad to hear this fridge is working well for you! It is normal for the fan to make some noise as it runs, but it should not be overly loud. Check out the following video to help identify normal operating sounds: https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/. If you have any questions or need more help, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great for small spaces but…
on September 5, 2022
Posted by: Jackie1596
[This review was collected as part of a promotion.] This Refrigerator/freezer combo is exactly what I was looking for. I needed something smaller to fit in my tiny kitchen and it looks great. However, the doorhandles are already showing speckles of rust. Not expecting that after less than 2 months.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 6, 2022
Hi, Jackie1596!
We're happy to hear this fridge fit your needs perfectly! We want to ensure that it continues to look its best. Please ensure you are not using any abrasive or chemical cleaners on the fridge surface; this can damage the brushed steel and make it more vulnerable to rust, especially in areas that are touched regularly like handles. We recommend cleaning the steel with mild soap and water or non-abrasive glass cleaner for the best results. If you have any questions or if you wish to purchase replacement handles, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
We're happy to hear this fridge fit your needs perfectly! We want to ensure that it continues to look its best. Please ensure you are not using any abrasive or chemical cleaners on the fridge surface; this can damage the brushed steel and make it more vulnerable to rust, especially in areas that are touched regularly like handles. We recommend cleaning the steel with mild soap and water or non-abrasive glass cleaner for the best results. If you have any questions or if you wish to purchase replacement handles, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it! Bottom Freezer space perfect 3 drawers! love it! Please add a deli drawer!!
on September 6, 2022
Posted by: Bb212
[This review was collected as part of a promotion.] But I only had 32 inches width it’s got it’s got 3 strands of hair length between the wall!! Please get the width down you’d sell far more to people in condos with limited space.’e
Written by a customer while visiting frigidaire.com
Customer Rating
5
Review
on September 6, 2022
Posted by: DawnDip
[This review was collected as part of a promotion.] I needed a counter-depth refrigerator for the space it needed to go. It fits perfectly and is a perfect size for my space. I love the "3" drawer freezer - the drawers slide easily and are not "clunky" as I have seen in a lot of models.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this Fridge!
on September 6, 2022
Posted by: Scott1961
[This review was collected as part of a promotion.] We have an older home and this fridge fit perfectly in our older kitchen. Love the upgrade to the "French doors" Its nice seeing everything at eye level when you open the doors, The freezer compartment has ample space as well and the ice makers does double duty as we are always getting drinks for outside. All in all very pleased with our purchase! It fits our needs.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great, but it rattles.
on September 6, 2022
Posted by: Paultc
[This review was collected as part of a promotion.] This is a fantastic unit as it is the style and most inportantly the dimentions that work in my kitchen. Unfortunately, I will have to contact Frigidair as something in the area of the compressor rattles loudly intermitantly....Dang, otherwise it would get 5 starts.
Written by a customer while visiting frigidaire.com