Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
592
4 Stars
277
3 Stars
46
2 Stars
10
1 Star
12
94%of customers recommend this product.
(
854 out of
907)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great fridge
on May 30, 2026
Posted by: Buzz3bee
This fridge is amazing. Fruit and veggies stay crisp, I love the interior layout and the two door feature.. The freezer is large and the compartments help with organization. And the counter-depth fridge fits perfectly in my tiny kitchen.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, June 1, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying your refrigerator and that it’s helping keep your fruits and vegetables fresh and crisp. It’s also great to know you appreciate the interior layout, dual-door design, organized freezer compartments, and that the counter-depth fit works well in your kitchen space.
We appreciate you taking the time to share your experience.
For further assistance or support, please connect with us through live chat at Frigidaire.ca or call 1-800-265-8352, Monday - Friday, 8:30am – 8:30pm ET. — Reed
We appreciate you taking the time to share your experience.
For further assistance or support, please connect with us through live chat at Frigidaire.ca or call 1-800-265-8352, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
just ok
on May 28, 2026
Posted by: AnnChand
Bought this as an up grade to my 25 year old frigidaire fridge, to go with my updated kitchen. I do like the french doors and the freezer at the bottom. However it only came with two crisper drawers and no deli drawer. Even though this one is slightly bigger I found my old fridge had more capacity. Hopefully this one would last me another 26 years.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, June 1, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re enjoying the French doors and bottom freezer design, especially as part of your kitchen upgrade.
We’re sorry to hear the interior layout feels like a step back in usable space compared to your previous refrigerator, particularly the missing deli drawer and reduced capacity feel. Your comments are helpful and will be shared with our product team for review.
We appreciate your long-standing trust in Frigidaire and hope this new refrigerator serves you reliably for many years to come.
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re sorry to hear the interior layout feels like a step back in usable space compared to your previous refrigerator, particularly the missing deli drawer and reduced capacity feel. Your comments are helpful and will be shared with our product team for review.
We appreciate your long-standing trust in Frigidaire and hope this new refrigerator serves you reliably for many years to come.
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love it so far
on May 28, 2026
Posted by: Samag35
Really quite, fit our space perfectly. It has a premium feel and the build quality looks excellent.
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, May 28, 2026
Hello Samag35!
Thank you for taking the time to share your feedback about the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator model FRFG1723AV. We are delighted to hear that your new refrigerator fits your space perfectly and meets your expectations.
It’s wonderful to know that you are enjoying the quiet operation, premium feel, and excellent build quality. We strive to design appliances that combine performance, style, and reliability, and we are pleased that your experience reflects that.
We truly appreciate your feedback and hope you continue to enjoy your refrigerator for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator model FRFG1723AV. We are delighted to hear that your new refrigerator fits your space perfectly and meets your expectations.
It’s wonderful to know that you are enjoying the quiet operation, premium feel, and excellent build quality. We strive to design appliances that combine performance, style, and reliability, and we are pleased that your experience reflects that.
We truly appreciate your feedback and hope you continue to enjoy your refrigerator for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great fridge
on May 27, 2026
Posted by: Niall
I purchased this a month ago and love it so far. Took me a while to find a counter depth that I liked and this one is perfect
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, May 29, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re loving your new refrigerator and that the counter-depth design was the perfect fit for your space. We appreciate you choosing Frigidaire and hope it continues to serve you well.
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
18 cu. ft. french door refrigerator
on May 25, 2026
Posted by: LOKPIK
The only thing that I don't like about it is that every once in a while it makes a strange noise,
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 27, 2026
Hi LOKPIK, thank you for sharing your feedback with us. We’re sorry to hear that you’ve noticed an occasional strange noise from your unit. We understand how this can be concerning, even if the appliance is otherwise working well. Some intermittent sounds can be normal during regular operation, but we appreciate you bringing this to our attention so we can review it if needed.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features ample space and noise freen
on May 22, 2026
Posted by: Amy Nijmeh
I recommend this gift to each household it runs very smoothly and keeps food cold and fresh
Response from frigidaire.caBy Angel, Online Outreach Specialist, May 25, 2026
Hi, Amy Nijmeh! Thank you for your recommendation! We’re thrilled to hear that your French door refrigerator is running smoothly and keeping your food cold and fresh. It’s great to know it’s making a positive difference in your home.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Perfect for small kitchen
on May 14, 2026
Posted by: Wespet911
Is great for a smaller area, lots of space and the freezer is nice. Looks really sharp and the doors open mostly inside the frame allowing you to utilize space better
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 18, 2026
Hi there, Wespet911! Thank you for sharing your feedback. We’re glad to hear the unit is working well for your smaller space and that you’re enjoying the spacious interior and freezer design. It’s great to know the door configuration is also helping you maximize usable space.
We appreciate you choosing Frigidaire and sharing your experience with us.
If you have any additional suggestions, comments, or concerns, please feel free to reach out. You can connect with us via Live Chat on our website or contact Frigidaire Customer Support at 1 (800) 265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
We appreciate you choosing Frigidaire and sharing your experience with us.
If you have any additional suggestions, comments, or concerns, please feel free to reach out. You can connect with us via Live Chat on our website or contact Frigidaire Customer Support at 1 (800) 265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Amazing Fridge
on May 14, 2026
Posted by: Beanie
I’m so happy I purchased this fridge! It has exceeded my expectations with its beautiful look and how it keeps food in fridge and freezer. The design is amazing with being able to reach the items I need without bending down ver. Freezer has plenty of space to store items I use on a regular basis!! Love this product!!!
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, May 14, 2026
Hi there, our valued customer.
Thank you for your wonderful review! We’re so glad to hear your Frigidaire refrigerator has exceeded your expectations and that you’re enjoying its design and storage features. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at frigidaire.ca or call us at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your wonderful review! We’re so glad to hear your Frigidaire refrigerator has exceeded your expectations and that you’re enjoying its design and storage features. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at frigidaire.ca or call us at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.ca