Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
AWESOME FRIDGE
on September 5, 2026
Posted by: DMJ01
[This review was collected as part of a promotion.] I am truly loving my fridge. I have no issues at all with it. I would have bought a larger size, but because oof limited space I was unable to do so. However, this size is perfect for what I needed and it runs exceptionally well. I would recommend it to anyone. It is also easy to maintain and clean. It does not leave the finger prints when touched. I am totally satisfied. Thank you for an awesome product!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 9, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you’re truly loving your new refrigerator and that it is running exceptionally well.
It’s wonderful to know that, despite your limited space, this size is a perfect fit for your needs. We’re also pleased that you appreciate how easy it is to maintain and clean, along with the fingerprint-resistant finish that helps keep it looking great. Your recommendation means a lot to us, and we’re thrilled that you’re completely satisfied with your new refrigerator.
Thank you for choosing this appliance and for your kind words about our product. We truly appreciate your support and are happy to know that your refrigerator is providing the performance, convenience, and appearance you were looking for. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s wonderful to know that, despite your limited space, this size is a perfect fit for your needs. We’re also pleased that you appreciate how easy it is to maintain and clean, along with the fingerprint-resistant finish that helps keep it looking great. Your recommendation means a lot to us, and we’re thrilled that you’re completely satisfied with your new refrigerator.
Thank you for choosing this appliance and for your kind words about our product. We truly appreciate your support and are happy to know that your refrigerator is providing the performance, convenience, and appearance you were looking for. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 5, 2026
Posted by: TWCooledNow
[This review was collected as part of a promotion.] We are very pleased with our new Frigidaire refrigerator/ freezer!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 9, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you are very pleased with your new refrigerator/freezer.
It’s wonderful to know that your new appliance is meeting your needs and that you’re enjoying it so far. We truly appreciate you taking a moment to share your positive experience with us.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your new refrigerator/freezer is serving you well. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s wonderful to know that your new appliance is meeting your needs and that you’re enjoying it so far. We truly appreciate you taking a moment to share your positive experience with us.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your new refrigerator/freezer is serving you well. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Adjusting to new things
on September 5, 2026
Posted by: Heydeej
[This review was collected as part of a promotion.] My whole life when you pulled on the refrigerator door you could feel the tug of the vacuum from the seal. However, on these new doors the lining is magnetic and there is no resistance. I kept thinking there was something wrong with my refrigerator until the repairman explained all this to me. LOL
I would like to say that I really don't like the method of closing for the door on the left where it has the little bar that locks it into place. This little bar blocks the right hand drawer from being able to open, forcing you to open both doors in order to open that one drawer. This isn't really energy efficient. Engineer fail.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 9, 2026
Good day, Heydeej! Thank you for sharing your experience with your new refrigerator! We completely understand how different the magnetic door seals can feel compared to the traditional vacuum-like resistance you may have been accustomed to. We’re glad our repairman was able to explain the difference and put your mind at ease!
We also appreciate your honest feedback regarding the left refrigerator door and the little locking bar. We understand how having to open both doors just to access the right-hand drawer can be inconvenient, and we’ll be sure to share your comments with the appropriate team. Feedback like yours is valuable as we continue looking for ways to improve our products and their everyday usability.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We also appreciate your honest feedback regarding the left refrigerator door and the little locking bar. We understand how having to open both doors just to access the right-hand drawer can be inconvenient, and we’ll be sure to share your comments with the appropriate team. Feedback like yours is valuable as we continue looking for ways to improve our products and their everyday usability.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Suite!
on September 5, 2026
Posted by: Chuck360
[This review was collected as part of a promotion.] This refrigerator replaices a larger, non counter dept, upper freezer, 8 year old refrigeratior. The new Frigidaire is located in the bonus suite. The new Frigidaire counter depth fits beatifully in the small kitchen space blending in with counters and appliances. The split door upper refrigerator compartment with the LED lighting provides easy access and excellent illunination of foods stored and at a better eye level than the old lower comparment refrigerator. The ice cubes are of a smaller size cube that is prefered over the larger half moon shaped cubes
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 9, 2026
Hi there. Thank you for sharing such a detailed review! We’re thrilled to hear that your new Frigidaire counter-depth refrigerator fits beautifully into your bonus suite and complements your kitchen space so well.
It’s wonderful to know you’re enjoying the split-door refrigerator compartment, bright LED lighting, convenient eye-level access, and the smaller ice cubes you prefer. We’re delighted that the thoughtful design is making it easier to organize and access your food. Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s wonderful to know you’re enjoying the split-door refrigerator compartment, bright LED lighting, convenient eye-level access, and the smaller ice cubes you prefer. We’re delighted that the thoughtful design is making it easier to organize and access your food. Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
What an upgrade to our lives!
on September 5, 2026
Posted by: Taylor2
[This review was collected as part of a promotion.] Our new Frigidaire refrigerator is beautiful to look at, has tons more space and better organization than our old fridge. We love it!
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 8, 2026
Hi, Taylor2!
Thank you for sharing your wonderful feedback! We're thrilled to hear your new Frigidaire refrigerator has been such a great upgrade for your home. It's fantastic to know you're enjoying its beautiful design, spacious interior, and improved organization. We truly appreciate you choosing Frigidaire and hope you continue loving your refrigerator for many years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing your wonderful feedback! We're thrilled to hear your new Frigidaire refrigerator has been such a great upgrade for your home. It's fantastic to know you're enjoying its beautiful design, spacious interior, and improved organization. We truly appreciate you choosing Frigidaire and hope you continue loving your refrigerator for many years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge so far
on September 5, 2026
Posted by: MADAMBLUE64
[This review was collected as part of a promotion.] Very happy with replacement first fridge had faulty temp panel
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 8, 2026
Hi MADAMBLUE64, thank you for taking the time to share your feedback! We’re glad to hear that you’re very happy with your replacement Frigidaire French door refrigerator. We’re sorry to hear that the original refrigerator had a faulty temperature panel, but we’re pleased that your replacement is working well so far. We truly appreciate you choosing Frigidaire and sharing your experience with us!
For any questions or assistance with your refrigerator or temperature controls, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your refrigerator or temperature controls, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks good
on September 4, 2026
Posted by: Redcatz
[This review was collected as part of a promotion.] Would be 5 stars if only it had a cold cut drawer!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 8, 2026
Hi Redcatz, thank you for taking the time to share your feedback! We’re glad to hear that you like the overall look of your Frigidaire French door refrigerator. We understand your feedback about wanting a dedicated cold cut drawer and appreciate you sharing this suggestion with us. We truly appreciate you choosing Frigidaire and hope you continue to enjoy your refrigerator!
For any questions or assistance with your refrigerator or its storage features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your refrigerator or its storage features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on September 4, 2026
Posted by: Mike2920
[This review was collected as part of a promotion.] I was in need of a second kitchen fridge and this was a perfect choice. I love the room on the doors for tall bottles!!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 8, 2026
Hi Mike2920, thank you for taking the time to share your feedback! We’re delighted to hear that your Frigidaire French door refrigerator was the perfect choice for your second kitchen and that you’re especially enjoying the convenient door storage for tall bottles. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
For any questions or assistance with your refrigerator, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your refrigerator, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com