Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Refrigerator
on March 27, 2026
Posted by: DavidAma
[This review was collected as part of a promotion.] Excellent price, fits perfectly in my home, works!!!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 31, 2026
Thank you for sharing your feedback on your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re thrilled to hear that it fits perfectly in your home, works well, and provides excellent value. Your positive experience is greatly appreciated! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good value
on March 27, 2026
Posted by: AZ Sunset
[This review was collected as part of a promotion.] Very affordable. A compact model was needed to fit my space but having a hard time getting used to smaller & different configuration than my last brand/model. No separate compartment for butter or cheese. No light in freezer or not working.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 31, 2026
Thank you for sharing your experience with your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re glad to hear that you found the unit to be an affordable option for your space.
We understand that adjusting to a smaller refrigerator with a different configuration can take time, and we appreciate your feedback regarding the lack of a separate compartment for butter or cheese, as well as the freezer lighting issue. Your input is valuable and will be shared with our product team to help guide future improvements in design and functionality. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We understand that adjusting to a smaller refrigerator with a different configuration can take time, and we appreciate your feedback regarding the lack of a separate compartment for butter or cheese, as well as the freezer lighting issue. Your input is valuable and will be shared with our product team to help guide future improvements in design and functionality. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Fit
on March 27, 2026
Posted by: NC G
[This review was collected as part of a promotion.] The refrigerator/freezer fits perfectly and looks wonderful. It is working as expected.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 31, 2026
Hi there. Thank you for your feedback! We’re glad to hear that your refrigerator/freezer fits perfectly, looks great, and is working as expected.
We appreciate you choosing Frigidaire and hope it continues to meet your needs!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope it continues to meet your needs!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 27, 2026
Posted by: Simone467
[This review was collected as part of a promotion.] Great fridge for our compact area. We love having an ice maker, it’s been great and hasn’t jammed like door dispensers do. The only thing I wish is that the freezer compartment was larger. Having sliding drawers is great for lower cabinets but it has been a challenge to store frozen foods.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 31, 2026
Hi there. Thank you for your feedback! We’re glad to hear that your fridge fits well in your space and that the ice maker has been reliable. We appreciate your comments about the freezer size and storage—your insights are valuable as we continue to improve our designs.
It’s great to know the sliding drawers are working well for your lower cabinets despite the storage challenges.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to know the sliding drawers are working well for your lower cabinets despite the storage challenges.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
17.6 CU Ft Fridge
on March 27, 2026
Posted by: Bswright
[This review was collected as part of a promotion.] The fridge looks and works great.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 31, 2026
Hello Bswright, thank you for your feedback! We’re delighted to hear that your fridge looks great and is working perfectly. It’s always wonderful to know our products are helping make your kitchen both functional and stylish.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and have a fantastic rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and have a fantastic rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Really Happy
on March 27, 2026
Posted by: SFBS
[This review was collected as part of a promotion.] It is great. Quiet. Large refrigerator space, good freezer access. We are really satisfied with it.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 30, 2026
Thank you for sharing your feedback! We’re glad to hear that your 17.6 cu. ft. counter-depth French door refrigerator is meeting your expectations.
It’s great that you appreciate the quiet operation, spacious refrigerator compartment, and easy freezer access. We’re delighted that you’re satisfied with your purchase and hope it continues to serve your kitchen needs for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great that you appreciate the quiet operation, spacious refrigerator compartment, and easy freezer access. We’re delighted that you’re satisfied with your purchase and hope it continues to serve your kitchen needs for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful
on March 27, 2026
Posted by: Layna512
[This review was collected as part of a promotion.] This fridge is my favorite thing I own. It is so beautiful. It is counter depth so I was prepared for a lot less room but it is so well organized that I do not feel like I've lost space. The ice is a great size. The lights are beautiful. I love it.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 30, 2026
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your 17.6 cu. ft. counter-depth French door refrigerator has quickly become one of your favorite appliances.
It’s great that the thoughtful organization helps you make the most of the space, and that you’re enjoying features like the ice size and interior lighting. We’re delighted to know that it’s both functional and visually appealing in your kitchen.
We appreciate you taking the time to share your experience and hope you continue to enjoy your refrigerator for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great that the thoughtful organization helps you make the most of the space, and that you’re enjoying features like the ice size and interior lighting. We’re delighted to know that it’s both functional and visually appealing in your kitchen.
We appreciate you taking the time to share your experience and hope you continue to enjoy your refrigerator for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on March 27, 2026
Posted by: Spots dad
[This review was collected as part of a promotion.] It’s great!
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 30, 2026
Hi Spots dad, thank you for sharing your feedback! I’m glad to hear that your Frigidaire refrigerator is working great. If you ever have questions or need assistance with your unit, our support team is available via live chat at Frigidaire.com or by phone at 1‑800‑374‑4432, Monday – Friday, 8:30 am – 8 pm ET. — Reed
Written by a customer while visiting frigidaire.com