Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Love it!
on March 28, 2026
Posted by: pegden
[This review was collected as part of a promotion.] We actually purchased this refrigerator for my sister who has not had a refrigerator in over a year. She has been living out of coolers. She absolutely loves it. She is so happy right now. She works hard but has gone through some hard times. We are so grateful that it fit perfectly and meets all her needs. We also own Frigidaire products for 16 yrs now. Never had a problem. Thank you.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 1, 2026
Hi Pegden, thank you so much for sharing this heartwarming story! We’re thrilled to hear that your sister is enjoying her new Frigidaire refrigerator and that it’s making a real difference in her daily life. It’s wonderful to know that our products have been a reliable part of your family’s home for 16 years.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope your sister continues to enjoy her Frigidaire refrigerator for years to come!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope your sister continues to enjoy her Frigidaire refrigerator for years to come!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
French door fridge
on March 28, 2026
Posted by: KarenKlick
[This review was collected as part of a promotion.] I love the space in the refrigerator but wish the freezer was a bit larfer
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 1, 2026
Hello there, KarenKlick! Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the spaciousness of your refrigerator. We also appreciate your comment regarding the freezer size feedback, as yours helps us continue to improve our products for all of our customers.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your Frigidaire appliance!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your Frigidaire appliance!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 28, 2026
Posted by: jonajona
[This review was collected as part of a promotion.] So far so good. The french doors are nice, but the bottom freezer is fantastic. Amazing the difference between the two. No more bending for the bottom shelves. The whole refrigerator is useful now. Recommend for everyone but especially older or less agile folks.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 1, 2026
Hello there, Jonajona! and especially the bottom freezer. It’s wonderful that it’s making access easier and more convenient for you. Our goal is to make every part of your refrigerator functional and user-friendly.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your Frigidaire refrigerator. Have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your Frigidaire refrigerator. Have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the Frig
on March 28, 2026
Posted by: DezzieDez
[This review was collected as part of a promotion.] Love the bottom freezer and the Feench style doors that give so much room and organization.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 1, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear you love your Frigidaire refrigerator’s bottom freezer and French-style doors, and that they provide plenty of room and organization.
We appreciate you choosing Frigidaire.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on March 28, 2026
Posted by: PG26
[This review was collected as part of a promotion.] Like how it has plenty of room nice lighting had trouble finding a fridge that would fit in are small kitchen this one worked out good .
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 1, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear that the fridge fits well in your kitchen, has plenty of room, and good lighting. It’s great to know it’s working out for you.
We appreciate you choosing Frigidaire.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 28, 2026
Posted by: Frigidaire SA
[This review was collected as part of a promotion.] The fridge is outstanding.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 31, 2026
Thank you for sharing your feedback on your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re thrilled to hear that you find your fridge outstanding! Your positive experience is greatly appreciated. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 27, 2026
Posted by: Joseph1975
[This review was collected as part of a promotion.] I'm very happy with my new Frigidaire. I love the double doors for ease of accessibility, and the freezer has 2 drawers inside the main drawer which makes organizing so easy.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 31, 2026
Thank you for sharing your experience with your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re delighted to hear that you’re very happy with your new Frigidaire and that the double doors and organized freezer drawers make accessing and organizing your food easier. Your feedback is greatly appreciated! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Frdige
on March 27, 2026
Posted by: Salt Lake User
[This review was collected as part of a promotion.] Love my new fridge. Well lit. Easy to change shelves. Love the lower freezer.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 31, 2026
Thank you for sharing your experience with your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re thrilled to hear that you love your new fridge and appreciate the bright lighting, adjustable shelving, and convenient lower freezer design. Your feedback is greatly appreciated! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
- Jessica
Written by a customer while visiting frigidaire.com