Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on February 13, 2026
Posted by: Robbiecody
[This review was collected as part of a promotion.] Love it
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 16, 2026
Hello Robbiecody, we’re thrilled to hear that you love it! If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a wonderful rest of your day! - Maico
Thank you, and have a wonderful rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful
on February 12, 2026
Posted by: Happy Mel
[This review was collected as part of a promotion.] I am very pleased! It’s a perfect size for my husband and I. I really like the layout of the shelves and the drawers. The freezer is also a perfect size. We love the shape of the ice cubes. Not your typical ice shape. We are very very happy!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 13, 2026
Hi, thank you for sharing your feedback!
We’re thrilled to hear that your Frigidaire refrigerator is the perfect size for you and your husband and that you’re enjoying the layout of the shelves and drawers. It’s great to know the freezer meets your needs and that you love the unique ice cube shape! We’re so glad it’s bringing you both satisfaction and convenience every day.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re thrilled to hear that your Frigidaire refrigerator is the perfect size for you and your husband and that you’re enjoying the layout of the shelves and drawers. It’s great to know the freezer meets your needs and that you love the unique ice cube shape! We’re so glad it’s bringing you both satisfaction and convenience every day.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fit
on February 12, 2026
Posted by: JoeKern
[This review was collected as part of a promotion.] There were only 3 fridges I could find that would fit my existing space. This was the best looking. We like that it's basic without the crazy computer functions. It's the first french door fridge we've had and we love it.
Response from frigidaire.comBy John, Online Outreach Specialist, February 12, 2026
Hello, JoeKern. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
so far so good
on February 12, 2026
Posted by: Greataunt
[This review was collected as part of a promotion.] It's only been in use a short while but it does the job, fits the small apartment very nicely and has no problems to date.
Response from frigidaire.comBy John, Online Outreach Specialist, February 12, 2026
Hello, Greataunt. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Atractive
on February 12, 2026
Posted by: Barboo11
[This review was collected as part of a promotion.] This is a very nice looking fridge. The inside is very well designed. Love the counter depth.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 13, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We are glad to hear that you appreciate both the sleek design and the thoughtful interior layout.
It’s great to know that the counter-depth feature fits well in your space and meets your needs. We appreciate your comments and are pleased that this refrigerator is providing a positive experience in your kitchen. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
It’s great to know that the counter-depth feature fits well in your space and meets your needs. We appreciate your comments and are pleased that this refrigerator is providing a positive experience in your kitchen. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 11, 2026
Posted by: 67shortfleet
[This review was collected as part of a promotion.] Great so far.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 12, 2026
Dear Valued Customer!
Thank you for your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re glad to hear it’s working great for you so far and hope it continues to meet your needs for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re glad to hear it’s working great for you so far and hope it continues to meet your needs for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect!!
on February 11, 2026
Posted by: Pmorgan15
[This review was collected as part of a promotion.] The layout is perfect & works awesome! The ice is amazing!!!
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 12, 2026
That’s what we like to hear! A smart layout and great ice make all the difference. Thanks so much for taking the time to leave a review! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 11, 2026
Posted by: Ronda12
[This review was collected as part of a promotion.] Love my new appliances. All are very easy to use and meet all expectations!!
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 11, 2026
Hello Rondal2!
Thank you for sharing your feedback! We’re thrilled to hear that you love your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV) and that it meets all your expectations. It’s wonderful to know that your appliances are easy to use and adding convenience to your daily routine.
We truly appreciate your support and for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re thrilled to hear that you love your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV) and that it meets all your expectations. It’s wonderful to know that your appliances are easy to use and adding convenience to your daily routine.
We truly appreciate your support and for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com