Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
My refrigerator is great!!
on March 29, 2026
Posted by: Survey49
[This review was collected as part of a promotion.] It’s smaller than most refrigerator, but for a single person it’s great..
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 1, 2026
Hi, Survey49! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire French-door refrigerator is a great fit for your needs. Even with its compact size, it’s wonderful to know it’s working well for you.
If you ever have questions or need assistance with your appliance, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help you get the most out of your Frigidaire appliance. –Angel
If you ever have questions or need assistance with your appliance, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help you get the most out of your Frigidaire appliance. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 29, 2026
Posted by: Skatpak69
[This review was collected as part of a promotion.] Great refrigerator
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 1, 2026
Hi, Skatpak69! Thank you for your 5-star rating! We’re thrilled to hear that you think your Frigidaire French-door refrigerator is great. Your satisfaction means a lot to us!
If you ever have questions or need assistance with your appliance, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help you get the most out of your Frigidaire appliance. –Angel
If you ever have questions or need assistance with your appliance, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help you get the most out of your Frigidaire appliance. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice refrigerator
on March 29, 2026
Posted by: Sheriberi
[This review was collected as part of a promotion.] It is a very nice refrigerator but a little smaller in the freezer than we realized.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 1, 2026
Hi, Sheriberi! Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your French door refrigerator. We understand that freezer space is an important consideration, and we appreciate your note—this helps other customers get a clear idea of the layout and capacity.
If you have any questions or need assistance with your appliance, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help you get the most out of your Frigidaire appliance. –Angel
If you have any questions or need assistance with your appliance, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help you get the most out of your Frigidaire appliance. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on March 28, 2026
Posted by: wenwigs
[This review was collected as part of a promotion.] I bought this fridge for my small space. It is compact, but fits way more than my older bigger fridge. Love the slide out freezer and french doors.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 31, 2026
Thank you for the 5-star review! We’re glad to hear your new fridge fits your space perfectly while offering plenty of storage. It’s great that you’re enjoying the slide-out freezer and French doors. We appreciate your feedback and hope it continues to serve you well! If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Refrigerator
on March 28, 2026
Posted by: Tucson26
[This review was collected as part of a promotion.] We replaced a white refrigerator with this fingerprint resistant one. I preferred a white refrigerator but didn't want to pay $500 more for it. We weren't sure about having a lower freezer but the drawer on this one sets higher than our previous freezer drawer and it really works well for us. I should mention that the listed depth dimension must refer to just the box because it is a full 29 inches with the door handles on. Luckily, it still works in our space. We like it and feel the price was reasonable.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 1, 2026
Thank you for sharing your experience! We’re glad to hear that your new 17.6 Cu. Ft. Counter-Depth French Door Refrigerator is working well in your space and that the freezer drawer height meets your needs.
We appreciate your feedback about the listed depth dimensions and the consideration of color options—it’s helpful for other customers to know. It’s great to hear that the fingerprint-resistant finish and overall design are meeting your expectations at a reasonable price.
We hope you continue to enjoy your refrigerator for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate your feedback about the listed depth dimensions and the consideration of color options—it’s helpful for other customers to know. It’s great to hear that the fingerprint-resistant finish and overall design are meeting your expectations at a reasonable price.
We hope you continue to enjoy your refrigerator for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far it's been excellent.
on March 28, 2026
Posted by: Dennis Reinhard
[This review was collected as part of a promotion.] This new Frigidaire counter depth refrigerator has so far been perfect. My wife likes that it does not stick out past the kitchen counters. The stainless steel exterior is easy to keep looking clean. The arrangement of the shelves inside is better than our previous fridge. The regrigerator is quiet and performs remarkably well, keeping foods fresh above and frozen below. The ice maker keeps us well supplied with ice cubes and refills the bin rather quickly. Two thumbs up to Frigidaire on this one.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 1, 2026
Thank you for your wonderful feedback! We’re thrilled to hear that your new counter-depth French door refrigerator is performing so well and fitting seamlessly into your kitchen space.
It’s great to know that the design, from the flush fit to the easy-to-clean stainless steel exterior and improved shelving layout, is making a positive difference in your daily use. We’re also glad to hear the quiet operation and reliable cooling performance are helping keep your food fresh, and that the ice maker is meeting your needs.
Your “two thumbs up” truly means a lot to us—thank you for choosing Frigidaire! We hope you continue to enjoy your refrigerator for many years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great to know that the design, from the flush fit to the easy-to-clean stainless steel exterior and improved shelving layout, is making a positive difference in your daily use. We’re also glad to hear the quiet operation and reliable cooling performance are helping keep your food fresh, and that the ice maker is meeting your needs.
Your “two thumbs up” truly means a lot to us—thank you for choosing Frigidaire! We hope you continue to enjoy your refrigerator for many years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect fit for an odd space
on March 28, 2026
Posted by: ToddNY
[This review was collected as part of a promotion.] Previous homeowners built the kitchen around the old refrigerator, which I had cut in half to remove from the kitchen when it died. This Frigidaire was the only model I could find that would fit, and would still have all of the capacity and features that we needed. For a counter-depth refrigerator, it seems to have plenty of capacity for a family of 6. The adjustment options for the door shelving is a huge plus. I would’ve maybe liked a light in the freezer, but that may not be feasible with the drawer layout. Not a demerit, just an observation.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 1, 2026
Hello ToddNY! We truly appreciate you taking the time to share such an incredible "survival story" about your kitchen renovation! Cutting a fridge in half is certainly one way to make a statement, and we are so glad our Frigidaire Gallery model was the perfect fit for your custom space. It’s wonderful to hear that even at counter-depth, the layout is providing enough capacity for your family of six. We designed those adjustable door bins specifically for busy households that need that extra flexibility! We also appreciate your observation regarding the freezer lighting; feedback like yours is exactly how we look to improve future designs. If you ever need assistance with your new unit or have more feedback to share, our team is here for you! You can reach us via Live Chat at Frigidaire.com or call us at 1-800-374-4432. We are available Monday – Friday, 8:30 am – 8 pm ET. Welcome to the Frigidaire family! — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well great product looks like easily company can lead apliance area at the s word
on March 28, 2026
Posted by: CRIED1
[This review was collected as part of a promotion.] Biger than I expect, very funcional
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 1, 2026
Hello CRIED1, thank you for sharing your feedback! We’re glad to hear that your Frigidaire appliance exceeded your expectations in size and is proving to be very functional. It’s wonderful to know it’s meeting your needs so well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your review, and we hope you continue to enjoy your Frigidaire appliance!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your review, and we hope you continue to enjoy your Frigidaire appliance!
- Maico
Written by a customer while visiting frigidaire.com