Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on March 30, 2026
Posted by: josh43
[This review was collected as part of a promotion.] so far,so good. like the design
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 31, 2026
Hello josh43!
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the design of your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. We appreciate you choosing Frigidaire, and we hope your new refrigerator continues to meet your expectations and serves you well.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the design of your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. We appreciate you choosing Frigidaire, and we hope your new refrigerator continues to meet your expectations and serves you well.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on March 30, 2026
Posted by: JKP49
[This review was collected as part of a promotion.] Just what I wanted, fits perfect in spot quiet.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 2, 2026
Hi there, JKP49! Thank you for your feedback! We’re delighted to hear that your Frigidaire appliance fits perfectly in your space and operates quietly. It’s great to know it’s exactly what you were looking for!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 30, 2026
Posted by: Foodprep
[This review was collected as part of a promotion.] So far so good. Ice maker is noisy but love being able to open fridge doors on both sides. Plenty of room. Getting used to a bottom freezer.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 30, 2026
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the spacious design and flexible door access. We appreciate your patience with the ice maker noise and hope you continue to enjoy your refrigerator. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge for Smaller Spaces
on March 29, 2026
Posted by: Kimberlyseq1
[This review was collected as part of a promotion.] Love the clean, counter-depth look—fits perfectly in our kitchen. Keeps everything cold, runs quietly, and has a smart layout inside. Very happy with this purchase!
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 2, 2026
Hi Kimberlyseq1, thank you for sharing your experience! We’re thrilled to hear that your Frigidaire refrigerator fits perfectly in your kitchen and that you’re enjoying the quiet operation, smart interior layout, and reliable cooling. Your satisfaction with your purchase means a lot to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
My new frig
on March 29, 2026
Posted by: Wilcoxsp
[This review was collected as part of a promotion.] After being without one for over 2 months due to an issue with another name brand frig,this one is certainly a great frig
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 2, 2026
Hello there, Wilcoxsp! Thank you for sharing your feedback! We’re delighted to hear that your new Frigidaire refrigerator is living up to your expectations and providing the reliable performance you were looking for after your previous experience. Your satisfaction means a lot to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your kind words, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your kind words, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent Fridge for small spaces!
on March 29, 2026
Posted by: Lil Jessica
[This review was collected as part of a promotion.] This fridge was and excellent choice for our smaller kitchen. It is also a very stylish modern design. I like how the shelves in the fridge are adjustable and the doors have plenty of space to store items. The freezer has three compartments, like drawers to store and separate items. There is an ice maker bin, which is needed in our household. I wish it had a scoop to scoop the ice, but I could also try to buy one. Though the space is on the smaller end all of our items fit perfectly.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 1, 2026
Thank you for sharing your experience! We’re thrilled to hear that your counter-depth French door refrigerator is a great fit for your kitchen and that you’re enjoying its modern, stylish design.
It’s wonderful to know the adjustable shelves, spacious doors, and freezer compartments are helping you stay organized, and that the ice maker is meeting your household needs. Your suggestion about including an ice scoop is appreciated—small touches like that can make a big difference.
We’re glad the space is working well for all your items and appreciate you choosing our product! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s wonderful to know the adjustable shelves, spacious doors, and freezer compartments are helping you stay organized, and that the ice maker is meeting your household needs. Your suggestion about including an ice scoop is appreciated—small touches like that can make a big difference.
We’re glad the space is working well for all your items and appreciate you choosing our product! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Happy purchase
on March 29, 2026
Posted by: DMDew
[This review was collected as part of a promotion.] I am happy so far with my purchase. The ice maker is very loud when filling but other than that it is quiet overall. I have never had a bottom freezer and still am on a learning curve as to the best way to pack it. It seems like less space than my side by side but it’s possible I’m not utilizing the space correctly. If I can get the ice maker water line to take it down a few decibels (I have a plumber coming to check it) it would be a 5 star review
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 1, 2026
Hi DMDew! Thank you for sharing your experience—we’re glad to hear that overall you’re happy with your new Frigidaire refrigerator.
It’s common for the ice maker to be a bit louder when filling, and a plumber checking the water line can often help reduce the noise. Bottom freezers can take some time to get used to, so experimenting with different ways to organize items can help maximize the space.
If you have questions or need additional tips, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM ET.
— Reed
It’s common for the ice maker to be a bit louder when filling, and a plumber checking the water line can often help reduce the noise. Bottom freezers can take some time to get used to, so experimenting with different ways to organize items can help maximize the space.
If you have questions or need additional tips, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 29, 2026
Posted by: Theofridge
[This review was collected as part of a promotion.] The refrigerator is great. Nice exterior, solid handles, plenty of room inside. I like the light!
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 1, 2026
Hi there! Thank you for sharing your feedback—we’re thrilled to hear that you’re enjoying your new Frigidaire refrigerator! It’s great that the exterior, handles, interior space, and lighting are all meeting your needs.
If you ever have questions or need assistance, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM ET.
— Reed
If you ever have questions or need assistance, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM ET.
— Reed
Written by a customer while visiting frigidaire.com