Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,704 Reviews)
Rating breakdown 7,704 reviews
5 Stars
5,858
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on March 31, 2026
Posted by: M050
[This review was collected as part of a promotion.] Nice refrigerator for two people
Response from frigidaire.comBy John, Online Outreach Specialist, March 31, 2026
Hello, M050. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on March 31, 2026
Posted by: MelMaui
[This review was collected as part of a promotion.] I've only had for a little over a month but love the size It's a smaller model but still holds plenty of food. Freezer has 2 drawers and a larger open bin. Love it because I can see everything I have without having to dig for something. Only downside is it's a little loud sometimes.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 2, 2026
Thank you for sharing your experience with the 17.6 cu. ft. counter-depth French door refrigerator. We’re glad to hear that you love the size and organization, with the freezer drawers and open bin making it easy to see and access all your items.
We understand that the unit can be a little loud at times, which is a common characteristic in some counter-depth models, but it’s great to know that overall you’re enjoying the functionality and convenience of your new refrigerator. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We understand that the unit can be a little loud at times, which is a common characteristic in some counter-depth models, but it’s great to know that overall you’re enjoying the functionality and convenience of your new refrigerator. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Choice
on March 31, 2026
Posted by: Polly 1
[This review was collected as part of a promotion.] Frigidaire was the top appliance when I was a kid growing up. It still is the choice of my families in my 70s.
Response from frigidaire.comBy John, Online Outreach Specialist, March 31, 2026
Hello, Polly 1. Thank you for taking the time to share your feedback and for providing such a high rating. We truly appreciate your support and are delighted to hear that you are happy and satisfied with your appliance. Welcome to the Frigidaire family! It’s always wonderful to know that our products are meeting our customers’ expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8 p.m. EST. We’ll be happy to assist you. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new refrigerator
on March 31, 2026
Posted by: Skycare
[This review was collected as part of a promotion.] Love it, looks great and is very roomy
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 2, 2026
Hi Skycare, thank you for sharing your feedback! We’re thrilled to hear that you love your new refrigerator and that it looks great while providing plenty of room.
If you ever have questions or need assistance, our team is available via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET.
— Reed
If you ever have questions or need assistance, our team is available via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very nice, quite and the right size.
on March 31, 2026
Posted by: Bab310
[This review was collected as part of a promotion.] This refrigerator checks all the boxes. It's hard find the right size refrigerator that's fairly basic but still has the necessary features. Everything has nice details and it runs very quietly. I would definitely recommend it if you're looking for a smaller french door model. My only knock is when you open the freezer door sometimes you hear a popping noise, like something is catching.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 2, 2026
Hi Bab310, thank you for sharing your feedback! We’re glad to hear that your refrigerator checks all the boxes, runs quietly, and has the features and details you were looking for in a smaller French door model.
Regarding the popping noise in the freezer, this can sometimes happen as the appliance cools or as ice settles—though if it seems unusual, our team can help ensure everything is operating properly. Please reach out via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET for guidance.
— Reed
Regarding the popping noise in the freezer, this can sometimes happen as the appliance cools or as ice settles—though if it seems unusual, our team can help ensure everything is operating properly. Please reach out via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET for guidance.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this refrigerator
on March 31, 2026
Posted by: Ccsw
[This review was collected as part of a promotion.] It’s exactly what we needed
Great efficient space
Quiet
Great efficient space
Quiet
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 31, 2026
Thank you for the 5-star review! We’re glad to hear the refrigerator is exactly what you needed. It’s great to know you’re enjoying the efficient use of space and quiet performance. We truly appreciate your feedback! If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 31, 2026
Posted by: Folsom L
[This review was collected as part of a promotion.] Its a nice refrigerator. Ice maker works great. It is smaller than my previous one but the doors hold a lot more. I am very happy and highly recommend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 2, 2026
Hi there. We’re glad to hear you’re happy with your new refrigerator! It’s great that the ice maker works well and that the doors provide ample storage despite the smaller overall size. Thank you for recommending it!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Frigidaire Fridge!
on March 30, 2026
Posted by: SandyBtwell
[This review was collected as part of a promotion.] My new refrigerator is perfect. I have an odd space to fit it in but, it fit perfectly. I love the lighting and the stainless steel front! I bought a Frigidaire dishwasher and will be getting Frigidaire oven and microwave as well!
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 31, 2026
Hello SandyBtwell!
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV) fits perfectly in your space and is meeting your expectations.
It’s great to know you’re enjoying the bright interior lighting and stainless steel design—we’re especially happy that it complements your home so well. We also truly appreciate your loyalty and are honored that you’re considering Frigidaire for your dishwasher, oven, and microwave as well.
We look forward to being part of your kitchen for years to come! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV) fits perfectly in your space and is meeting your expectations.
It’s great to know you’re enjoying the bright interior lighting and stainless steel design—we’re especially happy that it complements your home so well. We also truly appreciate your loyalty and are honored that you’re considering Frigidaire for your dishwasher, oven, and microwave as well.
We look forward to being part of your kitchen for years to come! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com