Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Love It
on February 19, 2026
Posted by: Asclepius
from Temple
[This review was collected as part of a promotion.] I was in need of a replacement fridge, and this one is working out perfectly for my needs. I needed a fridge with enough space to store quite a bit of drinks, leftovers, etc, and this fit the bill. The large interior door shelves are nice; however, my one complaint is I wish they were height adjustable. But, I do appreciate the triple layer design they used for the chest style freezer at the bottom, which helps prevent any food from getting buried, and allows for easier organization.
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, February 20, 2026
Hi Asclepius, thank you for sharing your detailed feedback! We’re glad to hear your new refrigerator is meeting your needs for storing drinks, leftovers, and more, and that you’re enjoying the spacious interior and the organized triple-layer freezer design. We also appreciate your note about the door shelves—feedback like this is valuable and helps us continue improving our products. If you ever have questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM–8:00 PM ET. We’ll be happy to help. — Reed
Written by a customer while visiting The Insiders
Customer Rating
5
on February 19, 2026
Posted by: Homere
[This review was collected as part of a promotion.] so far so good
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 20, 2026
Thank you for your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re glad to hear that everything is going well so far! We hope it continues to deliver the performance, convenience, and style you expect in your kitchen. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it so far!
on February 19, 2026
Posted by: Swamp Life
[This review was collected as part of a promotion.] Just the right size for small villa. Didn't hook up the ice maker so I can't comment on it.
Was missing a large door basket and had included a nutter keeper that didn't fit anywhere, but so far so good
Was missing a large door basket and had included a nutter keeper that didn't fit anywhere, but so far so good
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 20, 2026
Hi there! Thank you for sharing your experience! We’re glad to hear that your Frigidaire refrigerator is the right fit for your small villa and that you’re enjoying it so far.
We understand how missing parts like the large door basket and the extra accessory that didn’t fit could be a bit frustrating. It’s great to hear that despite these minor issues, the refrigerator is working well and you love it. Your feedback is very helpful for understanding real-world use and satisfaction!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand how missing parts like the large door basket and the extra accessory that didn’t fit could be a bit frustrating. It’s great to hear that despite these minor issues, the refrigerator is working well and you love it. Your feedback is very helpful for understanding real-world use and satisfaction!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
What a nice upgrade to my kitchen
on February 18, 2026
Posted by: Sp0nge808
[This review was collected as part of a promotion.] This refrigerator is the perfect size for a couple. Love that it doesn’t have lots of bells and whistles. But it does have a nice little ice maker. More room for my frozen foods
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 20, 2026
Hi Sp0nge808! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire refrigerator is fitting perfectly for your needs.
It sounds like the simplicity of the design — without too many extra features — is exactly what you were looking for, while still giving you the convenience of a small ice maker and plenty of room for frozen foods.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It sounds like the simplicity of the design — without too many extra features — is exactly what you were looking for, while still giving you the convenience of a small ice maker and plenty of room for frozen foods.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on February 18, 2026
Posted by: JustDM
[This review was collected as part of a promotion.] I haven't had this for more than a couple of weeks, but so far we love the refrigerator! I really like the freezer section and the extra drawer in there. There is plenty of storage for us and all items are easy to see. Great purchase!
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 20, 2026
Thank you so much for sharing your feedback! We’re thrilled to hear that you’re loving your new refrigerator so far. It’s wonderful to know that the freezer section and the extra drawer are standing out to you, and that the storage layout is making it easy to organize and find everything. Creating products that offer both functionality and convenience is very important to us, so your comments truly mean a lot.
If you ever have any questions about your refrigerator or need assistance in the future, our team is always happy to help. You can connect with us through Live Chat at Frigidaire.com for real-time support or give us a call at 1-800-374-4432. We’re available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST and ready to assist you with anything you may need.
Thank you again for choosing Frigidaire. We appreciate you taking the time to share your experience and are so glad to hear it’s been a great purchase! – Maria
If you ever have any questions about your refrigerator or need assistance in the future, our team is always happy to help. You can connect with us through Live Chat at Frigidaire.com for real-time support or give us a call at 1-800-374-4432. We’re available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST and ready to assist you with anything you may need.
Thank you again for choosing Frigidaire. We appreciate you taking the time to share your experience and are so glad to hear it’s been a great purchase! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Buy
on February 18, 2026
Posted by: grami50
[This review was collected as part of a promotion.] The new refrigerator is exactly what we wanted. It fits well in the space, lots of room in the refrigerator and the freezer. We really like the size of ice made by the ice maker
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 18, 2026
Hi grami50,
Thank you so much for sharing your feedback! We’re thrilled to hear your new refrigerator is exactly what you wanted and that it fits perfectly in your space. It’s great to know you’re enjoying the spacious refrigerator and freezer compartments.
We’re especially glad to hear you like the size of the ice cubes from the ice maker — those small details can really make a difference in everyday use.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Thank you so much for sharing your feedback! We’re thrilled to hear your new refrigerator is exactly what you wanted and that it fits perfectly in your space. It’s great to know you’re enjoying the spacious refrigerator and freezer compartments.
We’re especially glad to hear you like the size of the ice cubes from the ice maker — those small details can really make a difference in everyday use.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Missing one thing....
on February 17, 2026
Posted by: Where is the light
[This review was collected as part of a promotion.] So far this appliance is working just fine, however I was surprised to find "no light" in the freezer. For the cost of this fridge, a light should have been provided.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 20, 2026
Hi there, valued consumer! Thank you for taking the time to share your feedback with us. We’re glad to hear that your appliance is working well so far.
We understand your surprise regarding the absence of a freezer light, especially considering your expectations at this price point. Your comments are important to us, and we truly appreciate you bringing this to our attention. Feedback like yours helps us continue to evaluate and improve our products and features.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We understand your surprise regarding the absence of a freezer light, especially considering your expectations at this price point. Your comments are important to us, and we truly appreciate you bringing this to our attention. Feedback like yours helps us continue to evaluate and improve our products and features.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
my new fridge
on February 17, 2026
Posted by: GCat15
[This review was collected as part of a promotion.] Love my new fridge after having issues with trying to get my old Samsung repaired for over a Month This is just the size I need .. Thank You very much ...
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 19, 2026
Hi GCat15, thank you for sharing your experience! We’re so glad to hear that you love your new refrigerator and that it’s the perfect size for your needs, especially after the challenges you faced getting your previous unit repaired. We truly appreciate your support and are happy to know your new fridge is serving you well. If you ever have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We’ll be happy to assist you. — Reed
Written by a customer while visiting frigidaire.com