Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
592
4 Stars
277
3 Stars
46
2 Stars
10
1 Star
12
94%of customers recommend this product.
(
854 out of
907)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
New Fridge
on June 19, 2026
Posted by: Carks
We have had this fridge for about 3 weeks now. Our space was limited but this fridge fit the space and has sufficient capacity. Only thing I would add is a water dispenser.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, June 23, 2026
Hi there. Thank you for sharing your feedback! We’re happy to hear your Frigidaire refrigerator was a great fit for your space while still providing the capacity you need. We appreciate your suggestion about adding a water dispenser, as customer feedback helps us continue improving our appliances.
Thank you for choosing Frigidaire, and we hope your refrigerator continues to provide reliable performance for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire, and we hope your refrigerator continues to provide reliable performance for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Mon frigidaire
on June 19, 2026
Posted by: Gigsy
J’ai ce frigo depuis 2 mois, j’adore l’espace, je vois rapidement ce qu’il contient. Je gaspille beaucoup moins.
Le congélateur est parfait, les compartiments sont géniaux.je l’adore
Le congélateur est parfait, les compartiments sont géniaux.je l’adore
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, June 29, 2026
Bonjour Gigsy, merci d'avoir partagé votre expérience avec votre réfrigérateur Frigidaire ! Nous sommes ravis d'apprendre qu'après deux mois d'utilisation, vous appréciez toujours autant son intérieur spacieux et la visibilité qu'il offre sur les aliments. C'est particulièrement gratifiant de savoir qu'il vous aide à réduire le gaspillage alimentaire. Nous sommes également heureux de constater que le congélateur et ses compartiments répondent parfaitement à vos besoins.
Si vous avez d'autres suggestions, commentaires ou questions, n'hésitez pas à nous contacter via le clavardage en direct sur notre site Web ou en appelant notre service à la clientèle au 1 800 265-8352. Nous sommes joignables du lundi au vendredi, de 8 h 30 à 20 h (heure de l'Est).
Merci et bonne fin de journée !
- Maico
Si vous avez d'autres suggestions, commentaires ou questions, n'hésitez pas à nous contacter via le clavardage en direct sur notre site Web ou en appelant notre service à la clientèle au 1 800 265-8352. Nous sommes joignables du lundi au vendredi, de 8 h 30 à 20 h (heure de l'Est).
Merci et bonne fin de journée !
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
4
A very good basic fridge
on June 17, 2026
Posted by: Ken 003
A very good and dependable unit. The French door system works very smoothly and seal tightly. Zero complaints, exactly as expected.
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, June 18, 2026
Hello Ken 003!
Thank you for taking the time to share your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AW.
We are delighted to hear that your refrigerator has proven to be a dependable addition to your home. It's especially rewarding to know that the French door system operates smoothly and provides a tight seal, helping deliver the performance you expected.
At Frigidaire, we strive to design appliances that offer both reliability and convenience, and we're pleased that your refrigerator is meeting your expectations with zero complaints.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire. We appreciate your support and hope you continue to enjoy your refrigerator for many years to come. ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AW.
We are delighted to hear that your refrigerator has proven to be a dependable addition to your home. It's especially rewarding to know that the French door system operates smoothly and provides a tight seal, helping deliver the performance you expected.
At Frigidaire, we strive to design appliances that offer both reliability and convenience, and we're pleased that your refrigerator is meeting your expectations with zero complaints.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire. We appreciate your support and hope you continue to enjoy your refrigerator for many years to come. ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Wonderful!
on June 17, 2026
Posted by: Loan
After 3 weeks, I am very happy for my purchase! Tks Frigidaire!
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, June 18, 2026
Thank you for sharing your feedback! We’re delighted to hear that after three weeks, you’re very happy with your new refrigerator.
It’s wonderful to know that your Frigidaire refrigerator is meeting your expectations and serving you well. We truly appreciate you choosing Frigidaire for your home and taking the time to let us know about your experience.
Thank you again for your support, and we hope you continue enjoying your refrigerator for years to come. If you ever need assistance, our Customer Care team is available at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. - Maria
It’s wonderful to know that your Frigidaire refrigerator is meeting your expectations and serving you well. We truly appreciate you choosing Frigidaire for your home and taking the time to let us know about your experience.
Thank you again for your support, and we hope you continue enjoying your refrigerator for years to come. If you ever need assistance, our Customer Care team is available at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
She's a keeper!
on June 16, 2026
Posted by: Big Momma
The fridge is a great layout. I love the simplicity of the shelves. It seems to hold more than my other fridge. The drawers in the freezer are great. You know exactly where everything is. My only complaint would be that the ice cubes are smaller so it takes a lot to fill a glass and they don't last very long because they are not dense enough. She's a keeper overall.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, June 18, 2026
Thank you for sharing your feedback on your refrigerator. We’re delighted to hear that you’re enjoying the layout, the simplicity of the shelving design, and the spacious storage capacity. It’s especially great to know that the freezer drawers help keep everything organized and easy to find.
We also appreciate your comments regarding the ice cubes. We understand that cube size and longevity can impact everyday use, and we value your feedback about needing more ice to fill a glass and the cubes melting more quickly than expected. Insights like yours help us better understand how our products perform in real-world situations.
Thank you for choosing Frigidaire and for taking the time to share both what you love and where you see room for improvement. We’re happy to hear that, overall, the refrigerator has been a keeper for you. If you ever need assistance, our Customer Care team is available at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. Maria
We also appreciate your comments regarding the ice cubes. We understand that cube size and longevity can impact everyday use, and we value your feedback about needing more ice to fill a glass and the cubes melting more quickly than expected. Insights like yours help us better understand how our products perform in real-world situations.
Thank you for choosing Frigidaire and for taking the time to share both what you love and where you see room for improvement. We’re happy to hear that, overall, the refrigerator has been a keeper for you. If you ever need assistance, our Customer Care team is available at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
3
It's ok
on June 12, 2026
Posted by: LookingForQuality
I bought this product because our last LG Fridge stopped functioning after 3 years and then again after 4 years. This was one of the only recommended refrigerators that would fit into our measurement requirements and price point. The Frigidaire is ok. It has an ugly base with the metal showing, it's missing a drawer for meats and cheeses, and the ice maker is very slow, the doors and drawers feel cheap. Also, the milk started freezing already when it's on the top shelf and the frige is set to 34 degrees. I'm not thrilled with it and I think it'll break just like the LG so I'm happy we purchased the extended warranty. It'd be nice to get a great, solid, functioning, long lasting appliance again.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, June 15, 2026
Hi there,
Thank you for sharing your feedback. We’re sorry to hear that your refrigerator has not fully met your expectations. We understand your concerns regarding the design, storage configuration, ice production, perceived build quality, and the issue with items freezing in the refrigerator compartment. We appreciate you giving Frigidaire a try and understand your desire for a dependable, long-lasting appliance.
For further assistance with your concerns, please contact our support team via live chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday–Friday, 8:30am–8:30pm ET. We’d be happy to review your experience and provide additional support.
— Reed
Thank you for sharing your feedback. We’re sorry to hear that your refrigerator has not fully met your expectations. We understand your concerns regarding the design, storage configuration, ice production, perceived build quality, and the issue with items freezing in the refrigerator compartment. We appreciate you giving Frigidaire a try and understand your desire for a dependable, long-lasting appliance.
For further assistance with your concerns, please contact our support team via live chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday–Friday, 8:30am–8:30pm ET. We’d be happy to review your experience and provide additional support.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love My New Fridge
on June 7, 2026
Posted by: Lyke
I bought my new fridge recently & I love its look & features. The upper french door fridge is spacious & bright & keeps everything well organized.
The lower freezer drawer with extra storage drawers is fabulous. Also has ice making option.
Very pleased with everything!
The lower freezer drawer with extra storage drawers is fabulous. Also has ice making option.
Very pleased with everything!
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, June 9, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear you love the look and features of your new refrigerator and that the French door design is keeping everything spacious, bright, and well organized. It’s also great to know you’re enjoying the lower freezer drawer, additional storage, and ice-making option, and that you’re very pleased overall.
If you need any assistance, you can reach our support team via live chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear you love the look and features of your new refrigerator and that the French door design is keeping everything spacious, bright, and well organized. It’s also great to know you’re enjoying the lower freezer drawer, additional storage, and ice-making option, and that you’re very pleased overall.
If you need any assistance, you can reach our support team via live chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great value for the price
on June 1, 2026
Posted by: ErinA
I purchased this for my new home, it was one of the few that would fit the awkward sized alcove. It was well priced and is laid out well, despite it's more compact size. In my past home I had the Gallery appliances, with the anti-smudge finish. They had lasted 10 years with no issues. This unit shows more water spots, smudges, etc., but less than I had anticipated it would. I am hoping it will hold up for 10+ years like my previous Frigidaires.
Response from frigidaire.caBy Rox, Online Outreach Specialist, June 2, 2026
Hi, ErinA! Thank you for sharing such thoughtful feedback—we’re really glad to hear the appliance has been a great fit for your space and that the layout and value have met your expectations. It’s especially nice to know it worked well for that awkward alcove and still feels well-designed despite the compact size.
We also appreciate your comparison to your previous Frigidaire Gallery™ appliances and your comments about durability and finish. While some surface spotting can vary by finish, it’s great to hear it has been better than expected so far. We truly value your trust in Frigidaire and your hope for long-term performance.
If you ever need assistance or have any questions along the way, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
We also appreciate your comparison to your previous Frigidaire Gallery™ appliances and your comments about durability and finish. While some surface spotting can vary by finish, it’s great to hear it has been better than expected so far. We truly value your trust in Frigidaire and your hope for long-term performance.
If you ever need assistance or have any questions along the way, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.ca