Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
New counter depth refrigerator
on September 7, 2026
Posted by: Rosemary527
[This review was collected as part of a promotion.] I’m so pleased with my new refrigerator! I didn’t realize what a difference it would make to the kitchen, I have more space in the room.
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 9, 2026
Hi, Rosemary527! Thank you for sharing your experience with us! We’re thrilled to hear how pleased you are with your new Frigidaire counter-depth French-door refrigerator. It’s wonderful to know that its design has made such a noticeable difference in your kitchen by giving you more space in the room. We’re so happy that your new refrigerator is a great fit for your home!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re here to support you every step of the way! –Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re here to support you every step of the way! –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent fridge!!!
on September 7, 2026
Posted by: Paulo Sch
[This review was collected as part of a promotion.] Very goog fridge works properly have a great space I love it!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 9, 2026
Hi Paulo Sch!
Thank you for your wonderful feedback! We’re thrilled to hear that your Frigidaire refrigerator is working properly and that you’re loving the spacious interior.
We truly appreciate you choosing Frigidaire and are so happy to know you’re enjoying your new fridge! If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for your wonderful feedback! We’re thrilled to hear that your Frigidaire refrigerator is working properly and that you’re loving the spacious interior.
We truly appreciate you choosing Frigidaire and are so happy to know you’re enjoying your new fridge! If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Refrigerator
on September 6, 2026
Posted by: Oceanmanfl
[This review was collected as part of a promotion.] Counter depth refridgerator is perfect for our small summer cottage.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 10, 2026
Hi there. Thank you for your feedback! We’re delighted to hear that your Frigidaire counter-depth refrigerator is a perfect fit for your summer cottage. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 6, 2026
Posted by: Renee Tokar
[This review was collected as part of a promotion.] I love my new refrigerator. I love the double freezer trays it has. It helps me organize my food better in the freezer instead of everything laying on top of each other and digging for it. thanks
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 9, 2026
Hi Renee Tokar, thank you for taking the time to share your feedback! We’re delighted to hear that you love your new Frigidaire French door refrigerator and that the double freezer trays are helping you keep your food organized and easier to access. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
For any questions or assistance with your refrigerator or freezer storage features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your refrigerator or freezer storage features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great option for a smaller space!
on September 6, 2026
Posted by: Hethrshaw
[This review was collected as part of a promotion.] We wanted a new refrigerator, but we needed to find one less than 69 inches tall. This one fits perfectly in our space.
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 9, 2026
Hi Hethrshaw,
Thank you for sharing your feedback! We're glad to hear your new Frigidaire refrigerator fits perfectly in your space. Finding the right appliance for a specific height requirement can make all the difference, so we're happy this model was a great option for your kitchen. We truly appreciate you choosing Frigidaire and hope you continue enjoying your refrigerator for years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing your feedback! We're glad to hear your new Frigidaire refrigerator fits perfectly in your space. Finding the right appliance for a specific height requirement can make all the difference, so we're happy this model was a great option for your kitchen. We truly appreciate you choosing Frigidaire and hope you continue enjoying your refrigerator for years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
My fridge went out after 20 years.
on September 5, 2026
Posted by: My first French door
[This review was collected as part of a promotion.] Loving it so far. I love the space. With my previous refrigerator I had to bend to get things out. I like having the freezer at the bottom with the pull out drawer and three compartments. My only wish is that there was a light in the freezer. Other than that, I’m loving the fridge.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 9, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you’re loving your new refrigerator and especially appreciate the spacious interior and convenient bottom-freezer design.
It’s great to know that the pull-out freezer drawer and three compartments make it easier to access and organize your frozen foods without having to bend down as much as you did with your previous refrigerator. We also appreciate your suggestion about adding a light in the freezer. We understand how helpful additional visibility would be, and we’ll be sure to share your feedback with the appropriate teams for consideration.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that your new refrigerator is making everyday storage more convenient. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s great to know that the pull-out freezer drawer and three compartments make it easier to access and organize your frozen foods without having to bend down as much as you did with your previous refrigerator. We also appreciate your suggestion about adding a light in the freezer. We understand how helpful additional visibility would be, and we’ll be sure to share your feedback with the appropriate teams for consideration.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that your new refrigerator is making everyday storage more convenient. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
One week old review
on September 5, 2026
Posted by: NLAlex
[This review was collected as part of a promotion.] The size is perfect for my smaller kitchen space and my 2 person household. I feel it would be too small for a family of 3 or more. It cooled off and started making ice right away. The door bins are fair to poor. They are not supported well and slide off the door. The refrigerator did not come with a paper manual and the QR code I scanned would not take my model number. Thus, I can’t find precise instructions on attaching the door bins.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 9, 2026
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that the size of your new refrigerator is a great fit for your smaller kitchen and two-person household, and that it cooled down and began making ice quickly.
We’re sorry to hear about the issues you’ve experienced with the door bins and understand how frustrating it must be when they do not stay securely in place. We also apologize for the difficulty you encountered when trying to access the correct instructions for your model. Having clear, model-specific guidance is important, especially when setting up and adjusting the refrigerator. We appreciate you bringing these concerns to our attention and will be sure to share your feedback with the appropriate teams for consideration.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your refrigerator is otherwise meeting your needs. If you have any questions or need assistance with the door bins or locating the correct manual, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We’re sorry to hear about the issues you’ve experienced with the door bins and understand how frustrating it must be when they do not stay securely in place. We also apologize for the difficulty you encountered when trying to access the correct instructions for your model. Having clear, model-specific guidance is important, especially when setting up and adjusting the refrigerator. We appreciate you bringing these concerns to our attention and will be sure to share your feedback with the appropriate teams for consideration.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your refrigerator is otherwise meeting your needs. If you have any questions or need assistance with the door bins or locating the correct manual, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small fridge big impact
on September 5, 2026
Posted by: Kvj1310
[This review was collected as part of a promotion.] Love our fridge! It fits perfectly in our small kitchen but the fridge feels large! Lots of compartments for organization. This was the only fridge with an ice maker that would fit in our space. We feel like real adults now :)
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 9, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you love your new refrigerator and that it fits perfectly in your small kitchen while still providing a spacious interior.
It’s fantastic to know that the many compartments are helping you stay organized and that you were able to find a refrigerator with an ice maker that works so well within your available space. We’re especially happy to hear that your new refrigerator is making such a positive difference in your kitchen—and helping you feel like “real adults” now!
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that your new refrigerator is providing the space, organization, and convenience you were looking for. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s fantastic to know that the many compartments are helping you stay organized and that you were able to find a refrigerator with an ice maker that works so well within your available space. We’re especially happy to hear that your new refrigerator is making such a positive difference in your kitchen—and helping you feel like “real adults” now!
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that your new refrigerator is providing the space, organization, and convenience you were looking for. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com