Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
Small but seems to work ok
on July 23, 2026
Posted by: JennCris
[This review was collected as part of a promotion.] Smaller than I realized. The plastic drawers seem cheaply made. Hoping this lasts me because I see lots of negative reviews of Frigidaire and can’t afford another fridge.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 24, 2026
Hi JennCris!
Thank you for taking the time to share your feedback with us. We're glad to hear that your refrigerator is working well overall, but we're sorry to learn that it did not fully meet your expectations in terms of size and the quality of the drawers.
We understand your concerns and appreciate you sharing your experience. Feedback like yours is valuable and helps us continue improving our products and customer experience.
If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback with us. We're glad to hear that your refrigerator is working well overall, but we're sorry to learn that it did not fully meet your expectations in terms of size and the quality of the drawers.
We understand your concerns and appreciate you sharing your experience. Feedback like yours is valuable and helps us continue improving our products and customer experience.
If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 23, 2026
Posted by: Pilly79
[This review was collected as part of a promotion.] Love it! Roomy plus I’m loving an ice maker instead of ice trays.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 23, 2026
Hi there, our valued customer,
Thank you for sharing your feedback! We’re thrilled to hear that you’re loving your new refrigerator and that the spacious design and built-in ice maker are making your experience more convenient. It’s great to know that you’re enjoying the added storage and the ease of having ice available whenever you need it.
We appreciate you choosing our brand and taking the time to share your experience. We hope your refrigerator continues to provide the space, convenience, and reliable performance you’re looking for for many years to come!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for sharing your feedback! We’re thrilled to hear that you’re loving your new refrigerator and that the spacious design and built-in ice maker are making your experience more convenient. It’s great to know that you’re enjoying the added storage and the ease of having ice available whenever you need it.
We appreciate you choosing our brand and taking the time to share your experience. We hope your refrigerator continues to provide the space, convenience, and reliable performance you’re looking for for many years to come!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Checked all the boxes
on July 22, 2026
Posted by: Kalgrizz
[This review was collected as part of a promotion.] We liked the layout, space, and price
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 27, 2026
Hi there. Thank you for your feedback! We're glad to hear that you liked the layout, spacious design, and value of your Frigidaire appliance. We appreciate you choosing Frigidaire and hope it continues to meet your needs and provide great performance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very roomy, this just fits my family's needs
on July 22, 2026
Posted by: Gagalani
[This review was collected as part of a promotion.]
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 27, 2026
Hi there. Thank you for your feedback! We're glad to hear that your Frigidaire appliance provides the roomy storage space your family needs. We appreciate you choosing Frigidaire and hope it continues to bring convenience and reliable performance to your home for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 22, 2026
Posted by: Mr Easy
[This review was collected as part of a promotion.] We love it. Bottom Freezer, everything fits with room to spare. IceCream, frozen vegies. etc. in the top draws. Open the French doors: room for every thing with space for more. All in the same footprint as he old frig.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 22, 2026
Hi there, our valued customer,
Thank you for your wonderful 5-star review! We're so glad to hear that you love your new refrigerator and that the bottom freezer and spacious French door design provide all the room you need while fitting into the same footprint as your previous refrigerator.
It's great to know the thoughtful storage layout has made organizing everything from frozen favorites to fresh groceries so convenient. We truly appreciate your feedback and thank you for choosing our brand. We hope you continue to enjoy your refrigerator for many years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your wonderful 5-star review! We're so glad to hear that you love your new refrigerator and that the bottom freezer and spacious French door design provide all the room you need while fitting into the same footprint as your previous refrigerator.
It's great to know the thoughtful storage layout has made organizing everything from frozen favorites to fresh groceries so convenient. We truly appreciate your feedback and thank you for choosing our brand. We hope you continue to enjoy your refrigerator for many years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very pleased
on July 22, 2026
Posted by: DP0959
[This review was collected as part of a promotion.] This refrigerator has everything that I needed
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 22, 2026
Hi there, our valued customer,
Thank you for your great review! We're delighted to hear that your refrigerator has everything you need and is meeting your expectations. We appreciate you taking the time to share your experience.
Thank you for choosing our brand. We hope your refrigerator continues to provide reliable performance and convenience for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your great review! We're delighted to hear that your refrigerator has everything you need and is meeting your expectations. We appreciate you taking the time to share your experience.
Thank you for choosing our brand. We hope your refrigerator continues to provide reliable performance and convenience for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on July 22, 2026
Posted by: Lganme
[This review was collected as part of a promotion.] Great fridge plenty of room
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 22, 2026
Hi there, our valued customer,
Thank you for your great review! We're happy to hear that you’re enjoying your refrigerator and that the spacious design provides the room you need.
We appreciate you taking the time to share your feedback and thank you for choosing our brand. We hope your refrigerator continues to provide reliable performance for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your great review! We're happy to hear that you’re enjoying your refrigerator and that the spacious design provides the room you need.
We appreciate you taking the time to share your feedback and thank you for choosing our brand. We hope your refrigerator continues to provide reliable performance for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
I Love It
on July 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I really like how this refrigerator looks in my kitchen. The counter-depth design fits perfectly flush with my cabinets and opens up a lot of floor space. Despite the smaller footprint, the interior layout is smart and fits all of our groceries easily. The French doors make it very convenient to access everything at eye level.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 24, 2026
Hi Daisy, thank you for sharing your feedback! We’re delighted to hear that you love your Frigidaire refrigerator and that the counter-depth design fits beautifully in your kitchen. It’s wonderful to know that the streamlined look, space-saving design, and smart interior layout are helping you make the most of your space.
We’re also glad to hear that you’re enjoying the convenience of the French doors and easy access to your groceries. Thank you for choosing Frigidaire, and we hope your refrigerator continues to provide great performance and convenience for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re also glad to hear that you’re enjoying the convenience of the French doors and easy access to your groceries. Thank you for choosing Frigidaire, and we hope your refrigerator continues to provide great performance and convenience for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com