Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Great Option
on February 21, 2026
Posted by: cgstar58
[This review was collected as part of a promotion.] If you have a 33" or smaller width space, this model is a great option. It is virtually impossible to find a French Door model that fits the width, depth, and height requirements for small spaces. I do wish it came with water and ice on the door. I would've also liked the crisper drawer to open without having to open both refrigerator doors. Minor inconveniences at best. So happy to not have a side-by-side anymore!
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 24, 2026
Hi there, Cgstar58! Thank you for sharing your feedback! We’re glad to hear that this French Door model fits your space perfectly and that you’re enjoying the transition from a side-by-side refrigerator. We appreciate your suggestions regarding the water and ice dispenser and the crisper drawer design. Your input helps us understand what features matter most to our customers.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek, Spacious and Efficient!
on February 21, 2026
Posted by: Keysie
[This review was collected as part of a promotion.] My Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator gives our kitchen a clean, built-in look while offering plenty of space. The adjustable shelves and organized freezer make everything easy to access. It cools quickly, maintains consistent temperatures, and keeps food fresh. Modern, stylish, efficient, and thoughtfully designed.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 24, 2026
Good day, Keysie! Thank you for sharing your wonderful feedback! We’re delighted to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator not only gives your kitchen a clean, built-in look but also provides the space, organization, and performance you need. It’s great to know the adjustable shelves, organized freezer, and consistent cooling are making everyday use so convenient.
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
Thank you again for choosing Frigidaire! - Maico
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
Thank you again for choosing Frigidaire! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 21, 2026
Posted by: Drago06
Beautiful design, firs perfectly in mu kitchen.
Works quietly! We love it!
Works quietly! We love it!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 24, 2026
Hi there. We’re thrilled to hear your appliance fits perfectly in your kitchen and is working quietly! Thank you for sharing your experience and for choosing Frigidaire.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great value
on February 21, 2026
Posted by: Mikeye434343
[This review was collected as part of a promotion.] Solid, great value.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 24, 2026
Hi there. We’re glad to hear you’re finding your appliance solid and a great value! Thank you for choosing Frigidaire.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter dept frig
on February 21, 2026
Posted by: Dive watch
[This review was collected as part of a promotion.] Great frig so far. We needed a smaller frig and this one fits perfectly. Great shelf design.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 24, 2026
Hi there. We’re glad to hear your new fridge is a perfect fit and that you’re enjoying the shelf design! Thank you for choosing Frigidaire.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 21, 2026
Posted by: Sting822
[This review was collected as part of a promotion.] Great quality and workmanship. Would recommend to anyone looking to buy a refrigerator
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 24, 2026
Hi Sting822, thank you for the wonderful review! We’re delighted to hear you’re impressed with the quality and workmanship of your refrigerator, and we truly appreciate your recommendation to others. Your feedback means a lot to our team.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it.
on February 21, 2026
Posted by: bijou1721
[This review was collected as part of a promotion.] We really enjoy our Frigidaire, thank you for an easy-to-use appliance!
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 24, 2026
Hi bijou1721, we’re so happy to hear that you’re really enjoying your Frigidaire appliance and that it’s been easy to use—thank you for sharing your kind feedback! It means a lot to our team to know our products are making everyday tasks simpler and more enjoyable.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always here to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always here to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bottom freezer
on February 20, 2026
Posted by: Jj48
[This review was collected as part of a promotion.] Replaced top freezer with bottom freezer and it is sooooooo much better.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 23, 2026
Hi Jj48! Thank you for sharing your experience! We’re so glad to hear that switching from a top freezer to a bottom freezer has made such a positive difference for you.
It’s amazing how a layout change can improve everyday convenience and accessibility. We’re thrilled that you’re enjoying the upgrade and appreciate you taking the time to let us know!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s amazing how a layout change can improve everyday convenience and accessibility. We’re thrilled that you’re enjoying the upgrade and appreciate you taking the time to let us know!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com