Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Excellent
on February 23, 2026
Posted by: RDK56
[This review was collected as part of a promotion.] Really like the Frigidaire refrigerator. Fits perfect in the space we have.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 25, 2026
Hi there. We’re so glad to hear your Frigidaire refrigerator is a perfect fit for your space! Thank you for choosing Frigidaire—we appreciate your feedback.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 23, 2026
Posted by: Reeds kitchens
[This review was collected as part of a promotion.] Our new appliances are wonderful
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 24, 2026
Thank you for sharing your experience with the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re delighted to hear that your new appliances are exceeding your expectations. It’s great to know that the refrigerator is contributing to a convenient and enjoyable kitchen experience.
We appreciate your feedback and hope it continues to provide reliable performance and satisfaction for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re delighted to hear that your new appliances are exceeding your expectations. It’s great to know that the refrigerator is contributing to a convenient and enjoyable kitchen experience.
We appreciate your feedback and hope it continues to provide reliable performance and satisfaction for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, so good
on February 23, 2026
Posted by: Pahrump John
[This review was collected as part of a promotion.] No more frozen meals and water accumulation that I suffered with that lousy Maytag. Uniform cooling, low noise, great lighting, and looks spectacular. Hoping for many years of good service
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 23, 2026
Thank you for your feedback! We’re so glad to hear your new refrigerator is providing uniform cooling, low noise, and great lighting—and that it’s helping you move past the frustrations of your previous unit.
We truly appreciate you sharing your experience and hope it delivers many years of reliable service in your kitchen! If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
We truly appreciate you sharing your experience and hope it delivers many years of reliable service in your kitchen! If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 23, 2026
Posted by: Jacqharp
[This review was collected as part of a promotion.] We havent yet unwrapped/plugged in due to construction but so far we love the look of this fridge. Very basic but thats just what we wanted!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 24, 2026
Thank you for sharing your experience with the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re glad to hear that you love the look of the fridge and that its simple, straightforward design meets your needs. It’s great when a refrigerator combines functionality with the style you were looking for.
We hope that once your construction is complete and the fridge is installed, it continues to provide reliable performance and convenience for your household. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that you love the look of the fridge and that its simple, straightforward design meets your needs. It’s great when a refrigerator combines functionality with the style you were looking for.
We hope that once your construction is complete and the fridge is installed, it continues to provide reliable performance and convenience for your household. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
It looks great
on February 22, 2026
Posted by: tjlerie
[This review was collected as part of a promotion.] Just the right amount of features (less to break). Love that it has a way to turn off the ice maker from the control pad - only use it occasionally.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 24, 2026
Thank you for sharing your feedback! We’re delighted to hear that your refrigeratpr has just the right amount of features to meet your needs while keeping things simple and reliable. It’s great to know that you appreciate the ability to turn the ice maker on and off from the control pad for occasional use.
We truly value your feedback. If you ever have questions, need assistance, or want guidance on using your appliance’s features, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for sharing your experience, and we hope you continue to enjoy your appliance for years to come. – Maria
We truly value your feedback. If you ever have questions, need assistance, or want guidance on using your appliance’s features, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for sharing your experience, and we hope you continue to enjoy your appliance for years to come. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator
on February 22, 2026
Posted by: Me2026
I've only had it for a week but so far it's been great. Everything is very cold. Frig is at 35 freezer is at -1. I had a Frigidaire years ago and only replaced it because it was 25 years old. I hope this one is as good.
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 24, 2026
Hi, Me2026! Thank you for choosing Frigidaire again and for sharing your experience! We’re delighted to hear that your French Door refrigerator is keeping everything very cold and performing well so far. It truly means a lot that you trusted our brand again after owning a previous unit for many years, and we sincerely hope this new one delivers the same long-lasting performance. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we will be happy to help. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 21, 2026
Posted by: Dog lover 2026
Love my new appliances so far
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 24, 2026
Hello Dog lover 2026, thank you for your feedback! We’re thrilled to hear that you’re enjoying your new appliances so far and that they’re meeting your expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bestest Fridge.
on February 21, 2026
Posted by: Jackbro
[This review was collected as part of a promotion.] Has worked well since installation and fits it perfectly as a backup to the kitchen fridge and contains lots of drawers but could use a separate storage box for butter, cheese, etc
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 24, 2026
Hi there, Jackbro! Thank you for sharing your feedback! We’re glad to hear that your freezer has been working well since installation and fits perfectly as a backup to your kitchen fridge. We appreciate your suggestion regarding a separate storage area for items like butter and cheese. Your input helps us understand how to make our products even more convenient.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com