Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
592
4 Stars
277
3 Stars
46
2 Stars
10
1 Star
12
94%of customers recommend this product.
(
854 out of
907)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Love this Fridge
on April 25, 2023
Posted by: Matty
I replaced my 23 year old Frigidaire refrigerator and have been quite happy with its peformance thus far. It operates as a fridge, looks great and seems to perform well. It seems to be well designed and utilizes space well. It was one of the few fridges that I could find that fit in the space we needed. I would recommend to others.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Missing some practical components but decent size
on April 22, 2023
Posted by: Jerry sriracha
Wish it had a meat and cheese drawer and butter tray in the fridge section. However it was what would fit in my kitchen so it’ll have to do
I would recommend this to a friend!
Response from frigidaire.caBy Owen, Online Outreach Specialist, April 24, 2023
Hi Saarmika,
Thank you for your suggestion and Comments in regards with the fridge section drawer. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, Rest assured that Your feedback is helpful to us and has not gone unnoticed. Moving forward, if you have any concern or need assistance just don't hesitate to reach out to us via Live chat or give us a call at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Thank you for your suggestion and Comments in regards with the fridge section drawer. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, Rest assured that Your feedback is helpful to us and has not gone unnoticed. Moving forward, if you have any concern or need assistance just don't hesitate to reach out to us via Live chat or give us a call at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Average fridge
on April 21, 2023
Posted by: Milk
Door shelves do not go in, plastic freezer baskets are flimsy,touch controls respond poorly
Short inadequate warranty
Will do ok but unlikely to last
Short inadequate warranty
Will do ok but unlikely to last
I would recommend this to a friend!
Response from frigidaire.caBy Owen, Online Outreach Specialist, April 24, 2023
Hi Myrnaklein21,
Thank you for bringing this up to our attention, we regret to hear your experience is something like this. Please know that we do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers.
Here's what we're going to do instead, for the door bins/shelves that doesn't go in. You can actually use this link ang go to page 19 for you to guide how to properly place the bins/shelves:
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A21785802en.pdf
In regards with the plastic freezer baskets that were flimsy, please keep in mind that, despite the fact that we put a lot of effort into producing high-quality goods, there are times when things might not go as planned but no worries, our design and engineer teams are constantly monitoring our brand pages for
feedback and experiences, such as yours,
In regards with the control panel that respond poorly, I would advise to try to restart your circuit breaker. If issue still persist, you can contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Thank you for bringing this up to our attention, we regret to hear your experience is something like this. Please know that we do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers.
Here's what we're going to do instead, for the door bins/shelves that doesn't go in. You can actually use this link ang go to page 19 for you to guide how to properly place the bins/shelves:
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A21785802en.pdf
In regards with the plastic freezer baskets that were flimsy, please keep in mind that, despite the fact that we put a lot of effort into producing high-quality goods, there are times when things might not go as planned but no worries, our design and engineer teams are constantly monitoring our brand pages for
feedback and experiences, such as yours,
In regards with the control panel that respond poorly, I would advise to try to restart your circuit breaker. If issue still persist, you can contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Love my new fridge!
on April 19, 2023
Posted by: Terri L
I'm so glad I could find a fridge that fits my space! Plus it's counter depth, which is just what I needed. Only thing I wish they could have fit in is a deli drawer. Other than that it is awesome!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
perfect size and features
on April 18, 2023
Posted by: justme
size is perfect for our 2 person household. Holds temperature, nice quiet ice maker with smaller sized cubes. Excellent gradual lighting when you open the door(s). Deep door shelves, easily fits milk jugs.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Updated to a French door fridge
on April 18, 2023
Posted by: Martman
Really happy with our new French door fridge. It is so quiet! Also we love the LED light inside as it allows you to see clearly into every nook and cranny. The stainless steel cleans easily so it always looks great. Also another feature we love is the 3 compartments in the freezer. Easy to organize products.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge
on April 17, 2023
Posted by: MelissaAllan
Love the ice maker. Easy to assemble handles. Lots of room and good price
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
No freezer lighting
on April 14, 2023
Posted by: Michael L
Gge4e is no freezer light which makes it impossible to view what is inside the bottom freezer
No, I would not recommend this to a friend.
Response from frigidaire.caBy Rowena , Online Outreach Specialist, April 17, 2023
Hello! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. . It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca