Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
The fridge is the perfect size for our small space.
on February 25, 2026
Posted by: Japanesehamsammy
[This review was collected as part of a promotion.] It has a sleek design and is perfect for our needs.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 25, 2026
Thank you for sharing your feedback! We’re glad to hear the appliance’s sleek design fits your needs perfectly. We appreciate you taking the time to share your experience. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 25, 2026
Posted by: Steve 1945
Like the appearance. Tidy, but no butter keeper or meat drawer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 26, 2026
Hi Steve! Thank you for sharing your feedback! We’re glad to hear that you like the appearance and tidy layout of your Frigidaire refrigerator.
We understand your point about the absence of a dedicated butter keeper or meat drawer. Those specialized compartments can be helpful for organization and optimal storage, and your feedback is valuable for future product considerations.
We appreciate your input and hope the rest of the fridge’s features continue to meet your needs. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand your point about the absence of a dedicated butter keeper or meat drawer. Those specialized compartments can be helpful for organization and optimal storage, and your feedback is valuable for future product considerations.
We appreciate your input and hope the rest of the fridge’s features continue to meet your needs. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent choice for a small kitchen
on February 25, 2026
Posted by: RW0001
[This review was collected as part of a promotion.] Excellent choice for a small kitchen with limited space. Great features, well lit, good usable access, freezer on the bottom is awesome. Great overall design and quality.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 25, 2026
Thank you for sharing your experience! We’re thrilled to hear your refrigerator is working well in your small kitchen and that you’re enjoying the features, lighting, and bottom freezer. We appreciate your kind words about the design and quality! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 25, 2026
Posted by: Debbie Lee
[This review was collected as part of a promotion.] So far I love this refrigerator. Seems to be room for everything in fridg. & freezer. Love the different drawer options in the freezer also. Thank you for your product
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 25, 2026
Thank you for sharing your feedback! We’re thrilled to hear you’re enjoying your refrigerator, with plenty of room and the flexible drawer options in the freezer. We appreciate your kind words and are glad our product is meeting your needs! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 25, 2026
Posted by: LGE1
[This review was collected as part of a promotion.] Love our new Frigidaire refrigerator!! So much more room and love the freezer space!!I highly recommend it!
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 26, 2026
Thank you for sharing your experience! We’re thrilled to hear you’re loving your new Frigidaire refrigerator and enjoying all the extra space in both the fridge and freezer. Your recommendation means a lot, and we’re so happy it’s making your kitchen experience even better!
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help!
-Rox
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help!
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on February 25, 2026
Posted by: Rob2341
[This review was collected as part of a promotion.] About 3 months in with the new fridge and so far we love it!
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 26, 2026
Good day, Rob2341! We’re so glad to hear that you’re loving your new fridge after three months! Thank you for sharing your experience with us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy customer
on February 25, 2026
Posted by: Chefrobn
[This review was collected as part of a promotion.] I needed a new refrigerator and was an avid GE user. While searching, reading reviews, looking at the features in the aesthetic of several refrigerators I landed on this Frigidaire. I thought about my brother’s 40+ year-old refrigerator that still works and it’s a Frigidaire so l made the decision to purchase it and like Goldilocks it is just right for us. It fits our space nicely, has just enough room and is well lit inside.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 26, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire refrigerator is the perfect fit for your space and lifestyle. It’s wonderful to know that the interior lighting, size, and overall design are making a difference for you—and we’re honored that our long-lasting reputation helped guide your decision. Enjoy your new refrigerator!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
refrigerator
on February 25, 2026
Posted by: Eric Alan
[This review was collected as part of a promotion.] I love it ! The doors are lightweight yet have inside shelves for big bottles and other items that are hard to leave out on the big shelves . The freezer is spacious and which meets my requirements. This appliance is much smaller than my old fridge and holds just as much groceries .
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 25, 2026
Hi, Eric Alan! Thank you for sharing such a wonderful review! We’re delighted to hear that you love your French Door Refrigerator and that the lightweight doors, convenient interior shelving, and spacious freezer are meeting your needs. It’s great to know you were able to find a more compact appliance that still holds just as much as your previous refrigerator.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to assist. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to assist. -Angel
Written by a customer while visiting frigidaire.com