Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(843 Reviews)
Rating breakdown 843 reviews
5 Stars
529
4 Stars
256
3 Stars
37
2 Stars
9
1 Star
12
94%of customers recommend this product.
(
775 out of
821)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Love it
on May 8, 2026
Posted by: Cowtowngooner
Excellent fridge, great features
Only lacking freezer light
Only lacking freezer light
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, May 11, 2026
Hi Cowtowngooner!
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re delighted to hear that you’re enjoying its performance and great features overall.
We also appreciate your feedback regarding the freezer lighting. We understand how helpful it can be to have full visibility throughout all compartments, and your comment is valuable as we continue to evaluate design improvements.
Should you ever have questions, need assistance, or want tips to get the most out of your refrigerator, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re delighted to hear that you’re enjoying its performance and great features overall.
We also appreciate your feedback regarding the freezer lighting. We understand how helpful it can be to have full visibility throughout all compartments, and your comment is valuable as we continue to evaluate design improvements.
Should you ever have questions, need assistance, or want tips to get the most out of your refrigerator, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Perfect simple fridge for a small space
on May 8, 2026
Posted by: Ldats
We bought this almost a year ago and we had a smaller area for a fridge. Fits perfectly and we love that it has no ice machine or any other fancy features (which tend to break). Works perfectly for us.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, May 11, 2026
Hi, Ldats! Thank you for sharing your experience—we’re so glad to hear the refrigerator fits your space perfectly and has been working reliably for you over the past year. It’s great that the simple design and lack of extra features are exactly what you were looking for, making it a dependable fit for your home.
We truly appreciate your feedback and are happy it continues to meet your expectations. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
We truly appreciate your feedback and are happy it continues to meet your expectations. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Door Issues, is this NORMAL ?
on May 8, 2026
Posted by: TEDDY B
Love the fridge and the controls, maintains constant temperature.
WHAT drives me CRAZY is, if you open the right door, then open the LEFT door, then close the right door, THE LEFT DOOR FLAP IS STILL EXTENDED, and HITS the right door when closed. IS THIS NORMAL? or do I need retraining.
WHAT drives me CRAZY is, if you open the right door, then open the LEFT door, then close the right door, THE LEFT DOOR FLAP IS STILL EXTENDED, and HITS the right door when closed. IS THIS NORMAL? or do I need retraining.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, May 11, 2026
Hi there,
Thank you for sharing your feedback! We’re glad to hear you’re enjoying your refrigerator and that it is maintaining a consistent temperature. Regarding your concern with the door flap on model FRFG1723AV, what you’re experiencing is normal operation for this design. The center door flap (mullion) is intended to swing out when the left door is opened and then reset when the doors are closed in the correct sequence. For proper operation, the left door should be closed first, followed by the right door, which allows the flap to return to its correct position without interference. If the right door is closed first, the flap may remain extended and appear to contact the opposite door, but this does not indicate a defect as long as it moves freely and resets properly when the correct closing order is used. If you ever notice sticking, resistance, or improper movement, we would be happy to assist further.
If you need support, you can reach us through live chat at Frigidaire.ca or call 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET.
— Reed
Thank you for sharing your feedback! We’re glad to hear you’re enjoying your refrigerator and that it is maintaining a consistent temperature. Regarding your concern with the door flap on model FRFG1723AV, what you’re experiencing is normal operation for this design. The center door flap (mullion) is intended to swing out when the left door is opened and then reset when the doors are closed in the correct sequence. For proper operation, the left door should be closed first, followed by the right door, which allows the flap to return to its correct position without interference. If the right door is closed first, the flap may remain extended and appear to contact the opposite door, but this does not indicate a defect as long as it moves freely and resets properly when the correct closing order is used. If you ever notice sticking, resistance, or improper movement, we would be happy to assist further.
If you need support, you can reach us through live chat at Frigidaire.ca or call 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent
on May 8, 2026
Posted by: SRaymond
We bought this refrigerator ~6 months ago. It works perfectly. I love the freezer drawers & ice maker most. The door shelves are spacious & sturdy. The exterior surface is easy to clean.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, May 12, 2026
Hi SRaymond!
Thank you so much for taking the time to share your experience with your Frigidaire refrigerator. We’re very pleased to hear that after about six months of use, the appliance is working perfectly for you.
It’s wonderful to know that you’re especially enjoying the freezer drawers and ice maker, and that the spacious, sturdy door shelving is making storage more convenient for your household. We’re also glad to hear that the exterior surface has been easy for you to clean, as we know how important simple maintenance is in everyday life.
At Frigidaire, we strive to design appliances that combine reliable performance with thoughtful features that make daily routines easier, and your feedback is a great reflection of that.
We truly appreciate your support and are happy to hear about your positive experience.
Thank you again for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for taking the time to share your experience with your Frigidaire refrigerator. We’re very pleased to hear that after about six months of use, the appliance is working perfectly for you.
It’s wonderful to know that you’re especially enjoying the freezer drawers and ice maker, and that the spacious, sturdy door shelving is making storage more convenient for your household. We’re also glad to hear that the exterior surface has been easy for you to clean, as we know how important simple maintenance is in everyday life.
At Frigidaire, we strive to design appliances that combine reliable performance with thoughtful features that make daily routines easier, and your feedback is a great reflection of that.
We truly appreciate your support and are happy to hear about your positive experience.
Thank you again for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the layout and lighting!
on May 8, 2026
Posted by: Kellbella
We've had this fridge for about 6 months now and we've been loving it. We were upgrading from a budget, old school top-freezer fridge so this was a significant step up. We were excited to have french doors, and a bottom freezer so things wouldn't be falling out every time we went looking for something, but we underestimated just how amazing the bottom freezer would be with all of the organizer drawers. I love the lighting and layout of the fridge - it's way easier to find things at eye level and the door storage is generous. There seems to be the perfect amount of room for our foodie family of 3. That fridge is also sleek looking in our farmhouse kitchen with all of our other stainless appliances. I did a lot of research before buying and I'm really happy with our purchase.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 13, 2026
Hi there, Kellbella! Thank you for taking the time to share such detailed feedback.
We’re glad to hear your new refrigerator has been such a great upgrade from your previous model, especially with the French doors, bottom freezer organization, lighting, and overall layout. It’s great to know the design is making everyday access easier and that the capacity and storage are fitting well for your household.
We also appreciate your comments on the stainless steel finish complementing your kitchen. Our goal is to combine both function and style, so it’s rewarding to hear that reflected in your experience.
If you ever have questions about features, maintenance tips, or need assistance in the future, our support team is always available through Live Chat on our website or by calling 1 (800) 265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you again for choosing Frigidaire and for sharing your experience. - Maico
We’re glad to hear your new refrigerator has been such a great upgrade from your previous model, especially with the French doors, bottom freezer organization, lighting, and overall layout. It’s great to know the design is making everyday access easier and that the capacity and storage are fitting well for your household.
We also appreciate your comments on the stainless steel finish complementing your kitchen. Our goal is to combine both function and style, so it’s rewarding to hear that reflected in your experience.
If you ever have questions about features, maintenance tips, or need assistance in the future, our support team is always available through Live Chat on our website or by calling 1 (800) 265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you again for choosing Frigidaire and for sharing your experience. - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great product
on May 8, 2026
Posted by: JC007
We bought it one year ago. We like it!
Beautiful outlook!
Able to adjust the temperature on the control panel!
Three seperate draws in freezer!
Beautiful outlook!
Able to adjust the temperature on the control panel!
Three seperate draws in freezer!
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, May 12, 2026
Hi there, valued customer,
Thank you for your 5-star review! We’re glad to hear that after a year you’re still enjoying your appliance. It’s great that you appreciate the beautiful design, the easy temperature controls, and the convenience of the three separate freezer drawers.
We truly appreciate your support and are happy you chose our product! Should you have any additional questions or concerns, please feel free to connect with us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Christian
Thank you for your 5-star review! We’re glad to hear that after a year you’re still enjoying your appliance. It’s great that you appreciate the beautiful design, the easy temperature controls, and the convenience of the three separate freezer drawers.
We truly appreciate your support and are happy you chose our product! Should you have any additional questions or concerns, please feel free to connect with us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Fits our needs
on May 9, 2026
Posted by: Retired Pair
We purchased our fridge almost a year ago and it has been good so far. Freezer door sticks occasionally and seems to be sticking somewhere. Only suggestion would be to put a light in the freezer.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, May 11, 2026
Hi there. Thank you for your feedback—we’re glad the fridge has been working well overall.
For the freezer door sticking, it may help to check for frost around the seal and ensure the unit is level.
We appreciate your suggestion about adding a freezer light and will share it with our product team.
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For the freezer door sticking, it may help to check for frost around the seal and ensure the unit is level.
We appreciate your suggestion about adding a freezer light and will share it with our product team.
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
J'ai acheté 2 appareils soit un refrigerateur ainsi que four à plaques inducutionon.
on May 9, 2026
Posted by: Limette
Très satisfaite des deux appareils achetés. Ils fonctionnent très bienli
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, May 13, 2026
Hi Limette, thank you for sharing your feedback. We’re glad to hear you’re very satisfied with both your refrigerator and induction cooktop purchased from Frigidaire.ca and that they are working well for you. We appreciate you taking the time to let us know about your positive experience. If you ever need assistance, you can reach us through live chat at Frigidaire.ca or call 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.ca