Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Small French Door for a compact kitchen.
on February 25, 2026
Posted by: KJB in Cal
[This review was collected as part of a promotion.] The refrigerator is great. I have a small kitchen from the 1990s with lower cabinets. This fits into the space and looks great. One thing other reviews have noted is that there is no light in the bottom freezer compartment--which is too bad. But, with the kitchen lights on or the refrigerator doors open there is plenty of of light.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 26, 2026
Thank you for sharing your experience! We’re glad to hear that your 18 Cu. Ft. Counter-Depth French Door Refrigerator fits perfectly in your kitchen and looks great. We appreciate your feedback about the bottom freezer light—your insights are helpful as we continue to improve our products. It’s great to know that with your kitchen lighting and open doors, the interior remains bright and easy to use. We hope it continues to meet your needs and make your kitchen more convenient! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 25, 2026
Posted by: CJEV
[This review was collected as part of a promotion.] Great appliance. It has plenty of door and shelf space. Looks good and us quiet.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 26, 2026
Thank you for your feedback! We’re glad to hear you’re enjoying the spacious shelves, sleek design, and quiet operation. We appreciate your support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on February 25, 2026
Posted by: Kksa
[This review was collected as part of a promotion.] Great refrigerator, so much room in the freezer also … very quiet , you don’t even hear it go on and off , I love the LED lights inside and the door warning when the doors are left open …love everything about it
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 27, 2026
Hi there. Thank you for your wonderful feedback! We’re thrilled to hear that you love your new refrigerator—the spacious freezer, quiet operation, bright LED lights, and door alarm all make a difference. We’re so glad it’s exceeding your expectations!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 25, 2026
Posted by: Cj715
[This review was collected as part of a promotion.] We had difficulty installing the plastic shelving inside the doors. One really did not fit properly on the brackets. We ended up using glue to keep it in place.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 27, 2026
Hi there. Thank you for your feedback. We’re sorry to hear you experienced difficulty installing the door shelving. That’s certainly not the experience we want for our customers. The bins should fit securely without the need for adhesive, and we’d be happy to review this with you to ensure everything is properly aligned and installed. Please consider contacting our customer support team so we can assist further.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire refrigerator French doors
on February 25, 2026
Posted by: Doug1970
[This review was collected as part of a promotion.] Working great everything is visible in fridge and seems spacious over the old double door fridge it replaced.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 26, 2026
Hi Doug1970,
Thank you for sharing your feedback! We’re so glad to hear your new refrigerator is working great and that the layout makes everything easy to see while providing more usable space than your previous double-door model. It’s wonderful to know it’s a satisfying upgrade for your kitchen.
If you ever have questions about features, settings, or tips to keep your refrigerator performing at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Thank you for sharing your feedback! We’re so glad to hear your new refrigerator is working great and that the layout makes everything easy to see while providing more usable space than your previous double-door model. It’s wonderful to know it’s a satisfying upgrade for your kitchen.
If you ever have questions about features, settings, or tips to keep your refrigerator performing at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on February 25, 2026
Posted by: Masey
[This review was collected as part of a promotion.] Nice looking and quiet also makes great ice
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 26, 2026
Hi Masey,
Thank you for sharing your feedback! We’re delighted to hear that your French-door refrigerator looks great, runs quietly, and produces excellent ice. It’s wonderful to know it’s performing well and fitting nicely into your home.
If you ever have questions about features, settings, or care tips to keep your refrigerator operating at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Thank you for sharing your feedback! We’re delighted to hear that your French-door refrigerator looks great, runs quietly, and produces excellent ice. It’s wonderful to know it’s performing well and fitting nicely into your home.
If you ever have questions about features, settings, or care tips to keep your refrigerator operating at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Needed to fit right spot
on February 25, 2026
Posted by: HH5c5
[This review was collected as part of a promotion.] this fridge fit the tight spa opening that we have in our kitchen. it’s been a good fridge kind of wish there was more storage spots in it but for what we need it works perfectly fine. Well priced as well.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 26, 2026
Hi there. Thank you for your feedback! We’re glad to hear that your fridge fits perfectly in your kitchen’s space and is meeting your needs. We appreciate your input on storage spots and are happy to know it’s working well for you at a great value.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious fridge for a compact space
on February 25, 2026
Posted by: Sogeking
[This review was collected as part of a promotion.] We love our new fridge. The ice maker is quick and effective, and the fridge is so spacious for the size. We feel much more organized!
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 26, 2026
Hi Sogeking,
Thank you for sharing your feedback! We’re thrilled to hear that you love your new refrigerator and that the ice maker is quick and effective. It’s wonderful to know the spacious interior is helping you stay more organized while still fitting your space.
If you ever have questions about features, settings, or tips to keep your refrigerator performing at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Thank you for sharing your feedback! We’re thrilled to hear that you love your new refrigerator and that the ice maker is quick and effective. It’s wonderful to know the spacious interior is helping you stay more organized while still fitting your space.
If you ever have questions about features, settings, or tips to keep your refrigerator performing at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Written by a customer while visiting frigidaire.com