Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on April 10, 2026
Posted by: Glen70
[This review was collected as part of a promotion.] So far, so good. Enjoying my fridge. Hopefully this will better than my previous LG fridge that lasted only two years!
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 13, 2026
Hi, Glen70! We appreciate you taking the time to leave a review! It’s great to know you’re enjoying your new refrigerator. We’re confident in the quality of our products and hope this one serves you well far beyond your previous experience.
Should you have any questions or need support, you can connect with us through live chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re happy to assist anytime. -Angel
Should you have any questions or need support, you can connect with us through live chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re happy to assist anytime. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Fridge
on April 10, 2026
Posted by: 1TCS
[This review was collected as part of a promotion.] Like the new fridge - lots of space and well laid out, even coming in smaller per cubic feet compared to other fridges. No water from the fridge, but room in freezer. Loud noise when the water is not fully turned on.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 13, 2026
Hi 1TCS, thank you for sharing your experience! We’re glad to hear you’re enjoying the spacious layout and design of your new refrigerator. We’re sorry to learn about the noise you’re experiencing when the water is not fully turned on, as that’s not expected.
You may want to ensure the water supply valve is fully open and that the water line is properly connected without any kinks, as this can sometimes cause noise. If the issue continues, we’d like to take a closer look and help resolve it.
Please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
You may want to ensure the water supply valve is fully open and that the water line is properly connected without any kinks, as this can sometimes cause noise. If the issue continues, we’d like to take a closer look and help resolve it.
Please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 10, 2026
Posted by: cdn111
[This review was collected as part of a promotion.] This model Frigidaire is smaller than I would like but I had an exact space to deal with and this fit well. I am getting use to the side by side doors and everything on this fridge works well. It was easy to set up and I find it quiet.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 13, 2026
Hi there. Thank you for your feedback! We’re glad to hear your Frigidaire refrigerator fits your space well and that you’re finding it easy to set up, quiet, and working as expected. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simple life to keep things cold
on April 9, 2026
Posted by: Fladolphin
[This review was collected as part of a promotion.] I wanted something that can fit my small size and it does. Thank you so much for not forgetting us small space enclosures for refrigerators. It’s simple and keep my food cold.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 13, 2026
Hi there. Thank you for your feedback! We’re so glad to hear your refrigerator is the perfect fit for your small space and is keeping your food cold as expected. We truly appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 8, 2026
Posted by: bobs68442
[This review was collected as part of a promotion.] So everything is great with my new fridge. the bottom freezer shelves take a little getting used to. other than yat no issues
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 13, 2026
Hi Bobs68442, thank you for your feedback!
We’re glad to hear everything is going great with your new refrigerator and that you’re enjoying it overall. We understand that the bottom freezer shelves can take a little getting used to, but we’re happy to know there are no other issues.
We truly appreciate you sharing your experience with us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re glad to hear everything is going great with your new refrigerator and that you’re enjoying it overall. We understand that the bottom freezer shelves can take a little getting used to, but we’re happy to know there are no other issues.
We truly appreciate you sharing your experience with us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire French Door Counter Depth
on April 8, 2026
Posted by: BA Newton
[This review was collected as part of a promotion.] I did not want a large over size refrigerator with all the bells and whistles that are offered these days. The size is perfect for (2). The muted stainless steel is a very nice shine, not too shiny. (3) drawer freezer helps with storing smaller items. The price was great.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 13, 2026
Hi BA Newton, thank you for your thoughtful feedback!
We’re glad to hear that the refrigerator’s size is a perfect fit for your needs and that you’re enjoying the clean, streamlined design without the extra features. It’s great to know the muted stainless steel finish and the 3-drawer freezer are both meeting your expectations, and that you found the value to be just right.
We truly appreciate you sharing your experience with us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re glad to hear that the refrigerator’s size is a perfect fit for your needs and that you’re enjoying the clean, streamlined design without the extra features. It’s great to know the muted stainless steel finish and the 3-drawer freezer are both meeting your expectations, and that you found the value to be just right.
We truly appreciate you sharing your experience with us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire French Door Refrigerator -- Fantastic!!!
on April 8, 2026
Posted by: Doc TMS
[This review was collected as part of a promotion.] We absolutely love our new Frigidaire refrigerator/freezer!
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 8, 2026
Thank you for your feedback! We’re glad to hear you’re enjoying the spacious interior and that the freezer is working well. We appreciate your suggestion about additional lighting—it’s valuable input as we look for ways to improve our products. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 8, 2026
Posted by: The Letohouse
[This review was collected as part of a promotion.] We like the size. We did not realize that the freezer does not have a light. It was not plugged in at the store and nobody told us.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 10, 2026
Hi there! Thank you for sharing your feedback—we’re glad to hear you’re enjoying the size of your French door refrigerator. We’re sorry for the surprise regarding the freezer not having a light, and we understand how that could be disappointing, especially if it wasn’t mentioned during your purchase.
If you have any questions or would like us to review your model’s features with you, please feel free to reach out via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. We’re here to help!
— Reed
If you have any questions or would like us to review your model’s features with you, please feel free to reach out via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. We’re here to help!
— Reed
Written by a customer while visiting frigidaire.com