Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(843 Reviews)
Rating breakdown 843 reviews
5 Stars
529
4 Stars
256
3 Stars
37
2 Stars
9
1 Star
12
94%of customers recommend this product.
(
775 out of
821)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
I love my new fridge
on March 9, 2026
Posted by: SH BC
Multiple lights inside as well as the french doors make it easy to see and load/unload items. I also love the multiple drawers in the freezer space - so nothing gets lost.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, March 11, 2026
Hi there. Thank you for your feedback! We’re glad to hear that the interior lighting and French doors make it easy to see and access your items. It’s also great to know you’re enjoying the multiple freezer drawers for better organization. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Tres bonne appareil
on March 12, 2026
Posted by: Seb_all
J'adore mon nouveau frigidaire.. Il fonctiobne tres bien.. Capacité idéal
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, March 16, 2026
Bonjour Seb_all, merci beaucoup d'avoir partagé votre expérience! Nous sommes ravis d'apprendre que vous appréciez votre nouveau réfrigérateur Frigidaire et qu'il répond parfaitement à vos besoins grâce à sa capacité et ses performances idéales.
Pour toute suggestion, remarque ou question, n'hésitez pas à nous contacter par chat en direct sur notre site web ou par téléphone au 1 (800) 265-8352. Nous sommes disponibles du lundi au vendredi, de 8h30 à 20h00 (heure de l'Est).
Merci encore d'avoir choisi Frigidaire et passez une excellente journée !
- Maico
Pour toute suggestion, remarque ou question, n'hésitez pas à nous contacter par chat en direct sur notre site web ou par téléphone au 1 (800) 265-8352. Nous sommes disponibles du lundi au vendredi, de 8h30 à 20h00 (heure de l'Est).
Merci encore d'avoir choisi Frigidaire et passez une excellente journée !
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Très content de mon acquisition
on March 12, 2026
Posted by: agidon
J'apprécie surtout la convivialité d'utilisation. C'est mon premier modèle à deux porte avec le congélateur en bas. Beaucoup plus pratique lorsqu'on prend de l'âge..
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, March 16, 2026
Bonjour agidon! Merci de nous avoir fait part de vos commentaires. Nous sommes ravis d'apprendre que vous appréciez la facilité d'utilisation de votre réfrigérateur. Le passage à un modèle à deux portes avec le congélateur en bas facilite grandement l'accès au quotidien, et nous sommes heureux de savoir que cette configuration représente une amélioration pratique pour vous.
Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience et nous sommes ravis de savoir que votre réfrigérateur vous simplifie la vie au quotidien. Si vous avez besoin d'aide, n'hésitez pas à nous contacter par clavardage en direct sur www.frigidaire.ca ou à appeler notre service à la clientèle au 1 800 265-8352, du lundi au vendredi, de 8 h 30 à 20 h (HNE). Nous serons heureux de vous aider. – Patrick
Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience et nous sommes ravis de savoir que votre réfrigérateur vous simplifie la vie au quotidien. Si vous avez besoin d'aide, n'hésitez pas à nous contacter par clavardage en direct sur www.frigidaire.ca ou à appeler notre service à la clientèle au 1 800 265-8352, du lundi au vendredi, de 8 h 30 à 20 h (HNE). Nous serons heureux de vous aider. – Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Ice maker went after two weeks
on March 18, 2026
Posted by: Bones 179
This fridge was two weeks old when the internal ice maker stopped working. I unplugged it fur 12 hours to no avail. They sent a service tech who did not know the setup and couldn’t help other than unplug it for 48 hours and again nothing. Now I have to wait 12-14 days for parts. Thus is a BRAND NEW fridge..!!! This is garbage..!!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, March 19, 2026
Hi there. We’re very sorry to hear about the trouble you’re experiencing with your new fridge. We understand how frustrating it can be when an appliance doesn’t function properly right out of the box.
While the ice maker issue is not typical, it does require replacement parts, and we understand waiting can be inconvenient. Our service team is committed to resolving the problem as quickly as possible, and we appreciate your patience while the parts arrive.
If you haven’t already, please reach out to our customer care team via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. We appreciate you choosing Frigidaire and are sorry for the frustration this situation has caused.
Best Regards,
Ruth
While the ice maker issue is not typical, it does require replacement parts, and we understand waiting can be inconvenient. Our service team is committed to resolving the problem as quickly as possible, and we appreciate your patience while the parts arrive.
If you haven’t already, please reach out to our customer care team via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. We appreciate you choosing Frigidaire and are sorry for the frustration this situation has caused.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the led lighting and digital control
on April 3, 2026
Posted by: Berne2026
Love this fridge and fridgedaire products all my appliances are of same.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, April 7, 2026
Hello Berne2026! Thank you so much for sharing your feedback — we’re thrilled to hear that you love your Frigidaire fridge and that your other Frigidaire appliances are serving you well, too! It’s wonderful to know our products are helping make your home comfortable and convenient.
If you ever need assistance or have questions, our team is available via live chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday through Friday, 8:30 am – 8 pm ET. We truly appreciate you choosing Frigidaire! — Reed
If you ever need assistance or have questions, our team is available via live chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday through Friday, 8:30 am – 8 pm ET. We truly appreciate you choosing Frigidaire! — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the fit
on May 8, 2026
Posted by: Adi_Nat
We purchased our counter depth Frigidaire refrigerator 8 months ago and love the clean lines and that it doesn't stick out into the room. The interior layout is functional and the day to keep clean and organized
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 11, 2026
Good day, Adi_Nat! Thank you for sharing your experience with your Frigidaire counter-depth refrigerator. We’re delighted to hear that you’re enjoying its clean, streamlined design and that it fits so well within your space without protruding into the room. It’s also great to know the interior layout is working well for your needs and helping you keep everything organized and easy to maintain.
We truly appreciate your feedback and are happy to hear you’re satisfied with your purchase.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you for choosing Frigidaire, and have a wonderful day! - Maico
We truly appreciate your feedback and are happy to hear you’re satisfied with your purchase.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you for choosing Frigidaire, and have a wonderful day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Beautiful appliance
on May 8, 2026
Posted by: Zina cole
Lots of space, comfortable and good quality.
I love the double doors.
I love the double doors.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 11, 2026
Hello Zina Cole, thank you for sharing your feedback! We’re glad to hear you’re enjoying the spacious design, comfort, and overall quality of your Frigidaire appliance. It’s also great to know you love the double doors feature. Those are designed to make access easier and more convenient while maximizing storage efficiency.
We appreciate you taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you for choosing Frigidaire, and have a wonderful day! - Maico
We appreciate you taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you for choosing Frigidaire, and have a wonderful day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Like the 2 doors and not bending down for fridge items.
on May 8, 2026
Posted by: The jude
Bought this 9 months ago runs nicely and easy to clean
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 11, 2026
Good day, Jude! Thank you for sharing your feedback! We’re glad to hear your Frigidaire appliance has been running smoothly and that you’re finding it easy to clean. It’s great to know it’s been meeting your expectations over the past several months.
We truly appreciate you taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you for choosing Frigidaire, and have a great day! - Maico
We truly appreciate you taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you for choosing Frigidaire, and have a great day! - Maico
Written by a customer while visiting frigidaire.ca