Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,699 Reviews)
Open Ratings Snapshot
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4 out of 5
4
on April 13, 2026
Posted by: jcharleyd
[This review was collected as part of a promotion.] Excellent!
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 14, 2026
Hi jcharleyd, thank you for your feedback! We’re thrilled to hear you’re enjoying your French door refrigerator and that it’s meeting your expectations.

We truly appreciate you taking the time to share your experience. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.

— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Best Fridge I've Ever Had
on April 12, 2026
Posted by: Best Fridge I Ever Had
[This review was collected as part of a promotion.] I love the freezer Ice maker. 3 drawers in the freezer. Huge space for fridge items. Great shelves for the fridge. Just a perfect fridge. I didn't need a water dispenser so if you're looking for that this isn't the one for you but I absolutely love it!
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 13, 2026
Dear Valued Customer!

Thank you for sharing your feedback on the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV).
We’re delighted to hear how much you’re enjoying your refrigerator! It’s great to know the freezer ice maker, three-drawer freezer design, and spacious refrigerator storage are all working so well for your needs. We also appreciate your helpful note about the water dispenser option—feedback like yours is valuable for other customers considering the right fit for their home.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on April 12, 2026
Posted by: Shorty smooth
[This review was collected as part of a promotion.] Great refrigerator
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 13, 2026
Thank you so much for your 5-star review! We’re happy to hear you’re enjoying your refrigerator. We really appreciate your support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards,

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Good Refrigerator
on April 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This refrigerator is small but mighty. Great for a small family but still gives a lot of storage.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 14, 2026
Thank you for taking the time to share your feedback! We’re so glad to hear that your refrigerator is working well for your needs and that you’re finding it both compact and surprisingly spacious. It’s great to know it’s providing the right balance of size and storage for your family.

We truly appreciate your kind words and hope your refrigerator continues to deliver reliable performance and convenience for years to come. If you ever have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great Value
on April 11, 2026
Posted by: Nick230
[This review was collected as part of a promotion.] Fridge is beautiful and a great value for the price.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 14, 2026
Thank you for your 5-star review, Nick230! We’re delighted to hear your refrigerator is both beautiful and a great value for the price.

We truly appreciate you taking the time to share your experience, and your support means a lot to our team.

If you ever need assistance, connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Right sized for a tight space
on April 11, 2026
Posted by: Beach House Old Saybrook
[This review was collected as part of a promotion.] Feels like a larger fridge but fit perfectly in a smaller kitchen.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 14, 2026
Hi there. Thank you for your feedback! We’re glad to hear it offers the spacious feel you wanted while still fitting perfectly in your smaller kitchen. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Nice Refrigertor
on April 11, 2026
Posted by: MIE01
[This review was collected as part of a promotion.] We like its, looks, space and efficiency
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 14, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re enjoying the looks, space, and efficiency of your appliance. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on April 11, 2026
Posted by: MillieF
[This review was collected as part of a promotion.] Fits perfect good size in my Park Model. Easy to get finger prints off
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 14, 2026
Hello MillieF, thank you for your feedback! We’re glad to hear the appliance is a perfect fit for your Park Model and that you’re finding it easy to keep clean, especially with fingerprint removal. It’s great to know it’s meeting your space and convenience needs so well.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!

- Maico
Written by a customer while visiting frigidaire.com
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