Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
New fridge who dis?
on February 26, 2026
Posted by: Astraella
[This review was collected as part of a promotion.] Honestly, I love it so much. I can see all my food at a glance with the clear shelving (which is important as I have ADHD and have object blindness). The controls are easy and there aren’t too many smart features (a huge win for me). The fridge shelves are staggered excellently (I can fit an entire bottle of wine upright, or my entire blender pitcher WITH THE LID with clearance!!) The ice maker works great and can be shut off easily. The freezer drawers help me split up my smoothie packs and the rest of my food for efficiency in the mornings. All in all, a huge upgrade from my last fridge!
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 27, 2026
Hi, Astraella! Thank you for sharing your experience! We’re thrilled to hear your new Frigidaire refrigerator is making a big difference in your kitchen—from the clear shelving and staggered design to the easy-to-use controls and ice maker. It’s wonderful that it’s helping you stay organized and making daily routines more efficient. We’re so glad it’s such an upgrade for you!
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help!
-Rox
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help!
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 26, 2026
Posted by: PaleAl
[This review was collected as part of a promotion.] Nice fridge. We went smaller and it’s perfect for the space. We replaced a monster side by side with this french door model. It’s nice have everything in the fridge at eye level!
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 26, 2026
Thank you for sharing your experience! We’re glad to hear the fridge fits your space perfectly and that you’re enjoying the convenience of having everything at eye level. We appreciate your support and hope it continues to make your kitchen more enjoyable! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality Product
on February 26, 2026
Posted by: garageMW
[This review was collected as part of a promotion.] Great features. Easy install. Fits need perfectly. Will buy this brand again in the future.
Response from frigidaire.comBy John, Online Outreach Specialist, February 26, 2026
Hello, GarageMW. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sweet
on February 26, 2026
Posted by: Npaniccia
[This review was collected as part of a promotion.] I was so glad , we could found a really nice refrigerator. . It opens up so nice and there is so much room, for a smaller refrigerator. Thank you again.
Response from frigidaire.comBy John, Online Outreach Specialist, February 26, 2026
Hello, Npaniccia. Thank you for sharing your feedback!
We’re thrilled to hear that you found a refrigerator that fits your needs so perfectly. It’s wonderful to know that despite its smaller size, it offers plenty of room and opens up nicely for easy access.
We truly appreciate you choosing Frigidaire. If you have any additional questions or need assistance with your appliance, please don’t hesitate to reach out via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8 p.m. EST. We’re always happy to help! -John
We’re thrilled to hear that you found a refrigerator that fits your needs so perfectly. It’s wonderful to know that despite its smaller size, it offers plenty of room and opens up nicely for easy access.
We truly appreciate you choosing Frigidaire. If you have any additional questions or need assistance with your appliance, please don’t hesitate to reach out via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 25, 2026
Posted by: Grams1939
[This review was collected as part of a promotion.] I love this product, especially the interior lighting. It is super bright.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 27, 2026
Hi Grams1939! Thank you for sharing your feedback!
We’re so glad to hear that you love your new refrigerator and especially enjoy the bright interior lighting. Good lighting really makes it easy to see everything at a glance and keeps your fridge organized.
We appreciate you taking the time to share your experience and hope your refrigerator continues to make daily use convenient and enjoyable! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re so glad to hear that you love your new refrigerator and especially enjoy the bright interior lighting. Good lighting really makes it easy to see everything at a glance and keeps your fridge organized.
We appreciate you taking the time to share your experience and hope your refrigerator continues to make daily use convenient and enjoyable! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Refrigerator
on February 25, 2026
Posted by: Shensley2016
[This review was collected as part of a promotion.] Small yet mighty and perfect for my kitchen! This refrigerator is smaller is size than my old fridge but much more efficient. I love the bright light! I can see everything quickly. The three pull out shelves in the bottom freezer is awesome. Finally, the ice maker stays full and doesn’t make a lot of noise. I couldn’t be happier with my new Frigidaire stainless steel refrigerator!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 27, 2026
Hi Shensley2016! Thank you for sharing such an enthusiastic review!
We’re thrilled to hear that your new Frigidaire refrigerator is such a great fit for your kitchen. It’s wonderful that the bright lighting, efficient design, and three pull-out freezer shelves are making organization and access easy.
We’re also glad the ice maker is keeping up without excess noise — those details really make a difference in daily use. Your excitement truly means a lot, and we’re so happy your new refrigerator is exceeding your expectations!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re thrilled to hear that your new Frigidaire refrigerator is such a great fit for your kitchen. It’s wonderful that the bright lighting, efficient design, and three pull-out freezer shelves are making organization and access easy.
We’re also glad the ice maker is keeping up without excess noise — those details really make a difference in daily use. Your excitement truly means a lot, and we’re so happy your new refrigerator is exceeding your expectations!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 25, 2026
Posted by: Kim315
[This review was collected as part of a promotion.] I absolutely love it!
I feel it has so much more space than what I’m use to. I’d recommend it to anyone
I feel it has so much more space than what I’m use to. I’d recommend it to anyone
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 26, 2026
Hi, Kim315! Thank you for choosing Frigidaire! We’re delighted to hear that you’re enjoying the spacious interior of your French door refrigerator and truly appreciate your recommendation. Knowing that our appliances are making everyday life easier means a lot to us. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we’re always here to support you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on February 25, 2026
Posted by: Larry1945
[This review was collected as part of a promotion.] This one checked all of the boxes. The refrigerator is quite functional and meets our senior needs. The freezer on the bottom and fridge on top means no more frozen food avalanches or standing on our heads to find items on the bottom shelf and a great little ice maker
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 27, 2026
Hi Larry1945! Thank you so much for sharing this wonderful feedback!
We’re delighted to hear that your refrigerator checked all the boxes and is meeting your needs so well. Having the refrigerator on top and the freezer on the bottom really can make everyday access much easier — no more bending down to search for frequently used items or dealing with those “frozen food avalanches.”
It’s also great to know you’re enjoying the ice maker and finding the design functional and practical. Hearing that it’s supporting your comfort and convenience means a lot to us. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re delighted to hear that your refrigerator checked all the boxes and is meeting your needs so well. Having the refrigerator on top and the freezer on the bottom really can make everyday access much easier — no more bending down to search for frequently used items or dealing with those “frozen food avalanches.”
It’s also great to know you’re enjoying the ice maker and finding the design functional and practical. Hearing that it’s supporting your comfort and convenience means a lot to us. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com