Customer reviews from frigidaire.ca
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(823 Reviews)
Rating breakdown 823 reviews
5 Stars
513
4 Stars
253
3 Stars
37
2 Stars
8
1 Star
12
94%of customers recommend this product.
(
756 out of
801)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great freezer layout
on December 11, 2025
Posted by: Jimbo789
Great layout. I looked at a number of fridges and this had a great layout. The shelves and drawers are well thought out.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, December 12, 2025
Hi, Jimbo789! Thank you for your feedback! We’re so glad to hear that the freezer layout and storage design are working well for you. If you ever need assistance, please call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST—we’re always happy to help.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent Solid Fridge
on December 11, 2025
Posted by: gremmyman
Great design, Freezer drawer nice and solid not floppy like some other company's.
Fit the opening space perfectly, love the no smudge stainless.
Fit the opening space perfectly, love the no smudge stainless.
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, December 12, 2025
Hello, Gremmyman. Thank you for your kind feedback and for sharing your appreciation of our product’s design. We are delighted to hear that our efforts to create visually appealing and thoughtfully designed appliances have resonated with you.
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
5
fit and finish
on December 22, 2025
Posted by: bartholomew1998
The fridge fits in its space perfectly. it is well built and works like a charm...one of my favorite things is the depth. it is the right depth, fitting lots of food but nothing gets lost in the netherworld at the back of the fridge. you can still see and get everything. the freezer is a good size too
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Amazing
on December 25, 2025
Posted by: All_Bran
I bought this a couple weeks ago and it works like a charm. They helped me get it quickly after my previous fridge broke.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Right Sized
on December 31, 2025
Posted by: Timothy B
Bought about 1 month ago and are really enjoying. It replaces a regular depth model and we appreciate the extra room in the kitchen with the new counter depth model. The lighting and ice maker are especially nice. We have had a tiny bit of freezing at the top back but are confident we can work with settings and food placement to eliminate this. Overall, great purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Très bon aménagement
on January 13, 2026
Posted by: Michel51
Je suis entièrement satisfait de mon réfrigérateur. Très bon achat!
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, January 14, 2026
Bonjour Michel51! Merci pour votre commentaire! Nous sommes ravis d'apprendre que vous êtes pleinement satisfait de votre réfrigérateur Frigidaire et que cet achat vous a donné entière satisfaction. Votre satisfaction est notre priorité absolue et nous sommes heureux de savoir que l'appareil répond à vos attentes.
Pour toute suggestion, remarque ou question, n'hésitez pas à nous contacter par chat en direct sur notre site web ou par téléphone au 1 (800) 265-8352. Nous sommes disponibles du lundi au vendredi, de 8h30 à 20h00 (heure de l'Est).
Merci d'avoir choisi Frigidaire et passez une excellente journée! – Maico
Pour toute suggestion, remarque ou question, n'hésitez pas à nous contacter par chat en direct sur notre site web ou par téléphone au 1 (800) 265-8352. Nous sommes disponibles du lundi au vendredi, de 8h30 à 20h00 (heure de l'Est).
Merci d'avoir choisi Frigidaire et passez une excellente journée! – Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the freezer
on January 30, 2026
Posted by: Javelinman
We bought this fridge to replace a 1 yr old Whirlpool they could not get parts for, this fridge won us over. We love that short people can fully reach into on all shelves. We love the compartment freezer. Everything seems to be working fingers crossed that we have no further issues with appliances.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, February 2, 2026
Thank you for sharing your experience with the 18 cu. ft. counter-depth French door refrigerator. We’re pleased to hear that the design and accessibility of the shelves are a good fit for your household and that the freezer compartment is meeting your needs.
We appreciate your confidence in choosing this refrigerator and are glad it’s performing well so far. Thank you for taking the time to provide your feedback, and we hope it continues to serve you reliably for years to come. Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist. - Jessica
We appreciate your confidence in choosing this refrigerator and are glad it’s performing well so far. Thank you for taking the time to provide your feedback, and we hope it continues to serve you reliably for years to come. Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.ca