Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Beautifully sleek!
on March 2, 2026
Posted by: Yoopergirl
[This review was collected as part of a promotion.] We love the look of our new refrigerator! We don't miss our side by side as the freezer couldn't accommodate frozen pizzas or other larger items. Our new refrigerator, with the compartment drawers, keeps everything easy to see and is easily accessible. The ice maker is fast and we don't miss having it on the door. Overall we're very happy with our choice.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 3, 2026
Thank you for sharing your experience! We’re thrilled to hear that your new refrigerator is meeting your needs so well. It’s wonderful that the compartment drawers make items easy to see and access and that the ice maker is fast and convenient. We’re so glad you’re happy with your choice! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire French Door
on March 2, 2026
Posted by: Britt L
[This review was collected as part of a promotion.] So far so good. Love the look and functionality of the set up the fridge has. It’s very roomie and perfect for fitting all my necessities. Although it’s only my daughter and I, we opted for the french door for hosting and the smaller fit was perfect for our kitchen.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 3, 2026
Thank you for sharing your experience! We’re thrilled to hear that your new French-door Frigidaire refrigerator is both stylish and functional. It’s wonderful that the roomy design fits all your necessities and is perfect for hosting while still fitting well in your kitchen. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
chuck877
on March 2, 2026
Posted by: chuck877
[This review was collected as part of a promotion.] We have had it for only 6 months. Bothe the refrigerator and freezer work well. No problems. This one is a little smaller than our previous one but since we have just 2 people using it, it has ample room.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 3, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator! We’re so happy to hear that both the refrigerator and freezer are working well for you and that they’re providing ample room for your needs.
We understand that the size difference can be noticeable, but we’re glad to know it’s the perfect fit for your home and lifestyle. If you have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We understand that the size difference can be noticeable, but we’re glad to know it’s the perfect fit for your home and lifestyle. If you have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 2, 2026
Posted by: Rnfan2car
[This review was collected as part of a promotion.] Love this refrigerator. More convenient
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 4, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that you love your new refrigerator and that it’s making your daily routines more convenient. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on March 1, 2026
Posted by: Dihard
[This review was collected as part of a promotion.] Small, yet good layout. Big freezer space. Great ice maker, but but stainless steel or copper H2o line.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 3, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator! We’re glad to hear that you’re happy with the layout and the spacious freezer. It’s great to know that the ice maker is working well for you too!
We also appreciate your note about the stainless steel or copper water line. The standard water lines provided typically work well with the unit, but if you’re looking to upgrade, using high-quality materials like stainless steel can enhance durability and prevent potential issues.
If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We also appreciate your note about the stainless steel or copper water line. The standard water lines provided typically work well with the unit, but if you’re looking to upgrade, using high-quality materials like stainless steel can enhance durability and prevent potential issues.
If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 1, 2026
Posted by: SLR57
[This review was collected as part of a promotion.] Looks good,
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 3, 2026
Hi SLR57,
Thank you for sharing! We’re so glad to hear you’re enjoying the look of your French door refrigerator. A great design can really elevate the whole kitchen space.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always here to help.
— Reed
Thank you for sharing! We’re so glad to hear you’re enjoying the look of your French door refrigerator. A great design can really elevate the whole kitchen space.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always here to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Satisfied Consumer
on March 1, 2026
Posted by: Gigi George
[This review was collected as part of a promotion.] I am more than pleased with my purchase. If I was unhappy with anything it was the lack of a owner's manual. I'm old and still like paper for things like user guides.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 2, 2026
Hello Gigi George!
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re thrilled to hear that you’re more than pleased with your purchase.
We appreciate your note about the owner’s manual. While digital manuals are now standard, we understand the convenience of a printed copy and your feedback will be shared with our team for consideration.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Thank you for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re thrilled to hear that you’re more than pleased with your purchase.
We appreciate your note about the owner’s manual. While digital manuals are now standard, we understand the convenience of a printed copy and your feedback will be shared with our team for consideration.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Thank you for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 1, 2026
Posted by: Shoe22
[This review was collected as part of a promotion.] Love the easy access to shelves and freezer. Great for Seniors
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 3, 2026
Hi, Shoe22! We truly appreciate your feedback! We’re so glad to hear that the design of your Frigidaire French Door Refrigerator provides easy access and works great for seniors. Thank you for choosing Frigidaire for your home. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST. Our team is always happy to help. -Angel
Written by a customer while visiting frigidaire.com