Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
on March 4, 2026
Posted by: Mrs Andrews1984
[This review was collected as part of a promotion.] It’s perfect for a second fridge. The bins in the doors were very difficult to install. I’m not sure I can get them out to adjust the height. The fridge has lots of space and good lighting. I wish there was a light in the freezer
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 5, 2026
Thank you for sharing your feedback. We’re glad to hear that your 17.6 Cu. Ft. counter-depth French door refrigerator is working well as a second fridge and that you appreciate the spacious interior and good lighting in the main compartment.
We understand that installing the door bins can be tricky, and we recommend reviewing the user manual for tips on adjusting or removing them safely. Your comment about adding a light in the freezer is appreciated, and we will share it with our product team for future consideration.
Thank you for choosing our products and for providing your insights. We hope the refrigerator continues to meet your needs. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We understand that installing the door bins can be tricky, and we recommend reviewing the user manual for tips on adjusting or removing them safely. Your comment about adding a light in the freezer is appreciated, and we will share it with our product team for future consideration.
Thank you for choosing our products and for providing your insights. We hope the refrigerator continues to meet your needs. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small and classy
on March 4, 2026
Posted by: Ned41
[This review was collected as part of a promotion.] I needed a small fridge and this was the only one that was classy! I love it and it is functional in all aspects. All of my next appliances will be Frigidaire.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 5, 2026
Hi there. Thank you for sharing your feedback! We’re thrilled to hear that your new small fridge is both classy and fully functional.
It’s wonderful to know that you’re happy with your purchase and that Frigidaire will be your go-to for future appliances. We appreciate your support and hope your fridge continues to serve you well!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s wonderful to know that you’re happy with your purchase and that Frigidaire will be your go-to for future appliances. We appreciate your support and hope your fridge continues to serve you well!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
A very good refrigerator
on March 4, 2026
Posted by: Lizzardo22
[This review was collected as part of a promotion.] Very handy having the refrigerator on top and the freezer on the bottom. It’s easier to find things. The ice maker isn’t as fast as my old fridge. But I can live with it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 5, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that having the refrigerator on top and freezer on the bottom is making it easier to access your items.
We appreciate your note about the ice maker speed and are glad it’s still working well enough for your needs. We hope your Frigidaire continues to make organizing and storing your food convenient!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your note about the ice maker speed and are glad it’s still working well enough for your needs. We hope your Frigidaire continues to make organizing and storing your food convenient!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bright Lights
on March 3, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] First French Door Fridge. I like it!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 4, 2026
Hi Gertrude! Thank you for sharing your excitement!
We’re thrilled to hear that you’re enjoying your first French Door refrigerator. It’s always exciting to experience the convenience and style that this design brings, and we’re glad it’s making a positive difference in your kitchen.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re thrilled to hear that you’re enjoying your first French Door refrigerator. It’s always exciting to experience the convenience and style that this design brings, and we’re glad it’s making a positive difference in your kitchen.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far it’s great
on March 3, 2026
Posted by: Richardx
[This review was collected as part of a promotion.] We have only had it a week and really like the layout
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 4, 2026
Hello Richardx!
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the layout of your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator so far.
We truly appreciate you choosing Frigidaire for your home. Thank you again for your review! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the layout of your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator so far.
We truly appreciate you choosing Frigidaire for your home. Thank you again for your review! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Kitchen Favorite
on March 3, 2026
Posted by: Polly 1
[This review was collected as part of a promotion.] Just remodeled my kitchen
My Fridge was the high end Jewelry it needed
My Fridge was the high end Jewelry it needed
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 4, 2026
Hello Polly 1!
Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator is the “high-end jewelry” of your newly remodeled kitchen. It’s wonderful to know it’s making such a stylish and functional impact in your home.
We truly appreciate you choosing Frigidaire. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator is the “high-end jewelry” of your newly remodeled kitchen. It’s wonderful to know it’s making such a stylish and functional impact in your home.
We truly appreciate you choosing Frigidaire. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Range and Fridge
on March 3, 2026
Posted by: David Ama
[This review was collected as part of a promotion.] Both my new range and refrigerator work great!
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 3, 2026
Thank you for your feedback! We’re thrilled to hear that both your new range and refrigerator are working great and meeting your needs. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Frig
on March 2, 2026
Posted by: My New Unit
[This review was collected as part of a promotion.] love the new frig..mostly love the freezer in the bottom and spacious space up top. Don't have to bend down as much.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 4, 2026
Hi there! Thank you for sharing your feedback! We’re so glad to hear that you’re loving your new Frigidaire refrigerator, especially the convenient bottom freezer and the spacious upper compartment. Making everyday access easier is exactly what we aim for with this design, and it’s great to know it’s making a difference for you.
We appreciate you taking the time to share your experience and hope your fridge continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate you taking the time to share your experience and hope your fridge continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com