Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
592
4 Stars
277
3 Stars
46
2 Stars
10
1 Star
12
94%of customers recommend this product.
(
854 out of
907)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Excellent
on June 29, 2026
Posted by: Chocolate
I purchased this frig last week and I am very happy with the product. Love the interior space and can hold all my grocery products. Ice making option is great. The light inside is very bright and can find what I need.
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, June 30, 2026
Hello, Chocolate. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you need any assistance, don’t hesitate to reach out to us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the French Door Design and Quiet Operation
on June 27, 2026
Posted by: ngk2026
We bought this refrigerator in May, and it was delivered in June to replace our 23-year-old Kenmore side-by-side. The French door design is a huge improvement, making it much easier to access fresh food without bending down as much. It's also surprisingly quiet.
We like that the ice maker can be turned on or off from the main control panel.
One installation note: the brass water inlet fitting is positioned higher than on our old fridge. Our existing copper water line didn't have enough slack and was at risk of kinking. I carefully straightened and partially uncoiled the tubing to create a larger loop behind the fridge, which solved the problem.
Overall, this is a great refrigerator—quiet, well-designed, and an excellent upgrade.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, June 30, 2026
Hi there. Thank you for sharing such a detailed review! We're thrilled to hear that your new Frigidaire refrigerator has been a great upgrade and that you're enjoying the French door design, quiet operation, and convenient ice maker controls. It's wonderful to know the layout is making it easier to access your fresh foods.
We also appreciate you sharing your installation experience with the water line. Helpful details like this can be valuable for other customers during setup. Thank you for choosing Frigidaire, and we hope your refrigerator continues to provide reliable performance for many years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We also appreciate you sharing your installation experience with the water line. Helpful details like this can be valuable for other customers during setup. Thank you for choosing Frigidaire, and we hope your refrigerator continues to provide reliable performance for many years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Good buy
on June 26, 2026
Posted by: Fridge guy 123
Needed a new refrigerator and this one was perfect.
Fits in a small nook in our kitchen great.
Love the freezer drawers on the bottom, not super large but is adequate enough.
Very happy with this purchase.
Fits in a small nook in our kitchen great.
Love the freezer drawers on the bottom, not super large but is adequate enough.
Very happy with this purchase.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, June 26, 2026
Hi there, our valued customer!
Thank you for sharing your feedback! We’re happy to hear your new refrigerator is a great fit for your kitchen and that you’re enjoying the bottom freezer drawers and overall design. We appreciate your support and hope it continues to provide reliable performance and convenience for years to come. Thank you for choosing our brand! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for sharing your feedback! We’re happy to hear your new refrigerator is a great fit for your kitchen and that you’re enjoying the bottom freezer drawers and overall design. We appreciate your support and hope it continues to provide reliable performance and convenience for years to come. Thank you for choosing our brand! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Just What I Was Looking For….
on June 26, 2026
Posted by: pk1961
This is smaller-sized fridge, but is just what I wanted. Not too many fancy drawers, and hence lots of open space. Perhaps a tad louder than I had expected but am very happy with it. And the white colour brightens up the room!
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, June 26, 2026
Hi there, our valued customer!
Thank you for sharing your feedback! We’re glad to hear your refrigerator is a great fit for your needs and that you’re enjoying the spacious layout and bright design. We appreciate your note about the sound level and will share your feedback with our team as we continue improving our products. Thank you for choosing our brand! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for sharing your feedback! We’re glad to hear your refrigerator is a great fit for your needs and that you’re enjoying the spacious layout and bright design. We appreciate your note about the sound level and will share your feedback with our team as we continue improving our products. Thank you for choosing our brand! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Bright large fridge atea
on June 26, 2026
Posted by: Bina
We bought a month ago to match our stove and dishwasher good value
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, June 30, 2026
Hi, Bina! Thank you for sharing your feedback. We’re glad to hear your French-door refrigerator has been a great value and pairs well with your stove and dishwasher. It’s always great when appliances come together for a coordinated kitchen setup.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge
on June 24, 2026
Posted by: Sue123
It has so much space! I love all the drawers in the freezer! It keeps it organized. I love it!
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, June 25, 2026
Thank you for taking the time to share your feedback! We are delighted to hear that you are enjoying your new refrigerator and that the spacious interior and freezer drawer design are meeting your needs. It's wonderful to know that the multiple freezer drawers help keep your items organized and easily accessible.
At Frigidaire, we strive to design products that provide both convenience and functionality, and we're thrilled that these features have made a positive difference in your experience. Your comments are greatly appreciated and will be shared with our team.
If you ever need assistance, have questions about your appliance, or require support in the future, please don't hesitate to contact us. Our team is available through Live Chat at Frigidaire.ca, or you can call us at 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help and ensure you continue to enjoy your Frigidaire appliance. - Maria
At Frigidaire, we strive to design products that provide both convenience and functionality, and we're thrilled that these features have made a positive difference in your experience. Your comments are greatly appreciated and will be shared with our team.
If you ever need assistance, have questions about your appliance, or require support in the future, please don't hesitate to contact us. Our team is available through Live Chat at Frigidaire.ca, or you can call us at 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help and ensure you continue to enjoy your Frigidaire appliance. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Overall very pleased
on June 20, 2026
Posted by: Greener
Overall very pleased. However, would have liked a 3rd crisper for bacon, cheese and wrapped leftovers etc. Also, the ice maker is loud while filling. Finally, the middle door shelves are difficult to adjust.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, June 24, 2026
Hi there. Thank you for sharing your detailed feedback! We're glad to hear that you are pleased with your Frigidaire refrigerator overall. We appreciate your comments regarding the crisper space, ice maker sound, and door shelf adjustability, as customer feedback helps us continue to improve our products. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Frosting up
on June 19, 2026
Posted by: Di Fid
We purchased the fridge May 30. 2026. The fridge has frost in the bottom freezer department.
Response from frigidaire.caBy Reed, Online Outreach Specialist, June 22, 2026
Hi Di Fid, thank you for bringing this to our attention, and we’re sorry to hear you’re noticing frost buildup in the bottom freezer compartment of your FRFG1723AW. As a basic troubleshooting step, please check that the freezer drawer is closing completely, that food packages are not preventing a proper seal, and that the door gasket is clean and making full contact around the opening, as warm air entering the compartment can sometimes cause frost buildup. If the issue persists, we would like to ensure you are properly assisted, so please contact live chat at Frigidaire.ca or call 1-800-265-8352, Monday–Friday, 8:30am–8:00pm ET.
— Reed
— Reed
Written by a customer while visiting frigidaire.ca