Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,802 Reviews)
Rating breakdown 6,802 reviews
5 Stars
5,165
4 Stars
1,363
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on April 23, 2025
Posted by: Fistik
[This review was collected as part of a promotion.] Excellent choice and perfect fit for our condo
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on April 26, 2025
Posted by: Silver dream
[This review was collected as part of a promotion.] I love it - I hope it lasts as long as my last one , which made it 25 years - it’s so very spacious and fits perfectly in my home -
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fridge for my small kitchen
on April 26, 2025
Posted by: Peep1
[This review was collected as part of a promotion.] I really like my new French door refrigerator! I previously had a side by side, but find this fridge has a lot more room on top. It is a lot easier to see all my items and I don’t need to bend down to find the vegetables at the bottom. I also really like the counter depth size. I now have more room in my small kitchen and it looks so much neater. The ice maker is convenient inside the freezer; I did have the outside water and ice dispenser on my old fridge, but this is fine and less complicated. It is also very quiet; I don’t hear any noise except when new ice cubes are being made.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Very disappointed with this refrigerator/freezer
on July 9, 2025
Posted by: HG2025
We owned many refrigerators throughout the years and this one is a disappointment. Ice maker froze up within the first few months of delivery. The left hand refrigerator door has slight indentations that we decided to live with as they are only noticeable at a certain angle and the light hits it just right. The freeze door make a loud popping noise as it seems to stick slightly every once in a while. Again we decided to live with this issue. Now that we are six months out of warranty the ice maker has completely stopped working. It is not even trying to cycle like it did when the internal water line was frozen.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 10, 2025
We’re truly sorry to hear about the issues you’ve encountered with your refrigerator. We understand how frustrating it is to deal with repeated problems—especially when they happen shortly after purchase and outside the warranty period. Your feedback is very important to us, and we’d like the chance to look into this further to see how we can help. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Refrigerator!
on September 17, 2025
Posted by: Jsa321
[This review was collected as part of a promotion.] I love my new refrigerator! Looks great, works awesome, doesn't make any noise and keeps food at perfect temperature! Thanks Frigidaire 😊
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 17, 2025
We’re so glad to hear you’re loving your new refrigerator! It’s great that it looks fantastic, works quietly, and keeps your food at the perfect temperature. If you ever need assistance, our team is available through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
1
on November 9, 2025
Posted by: Bayco
[This review was collected as part of a promotion.] Love the lighting, the flexibility of the shelving makes it easy to configure to your liking. The French doors with bottom freezer if much more user friendly the. The side by side it replaced, which was also a Frigidaire. Great products
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 10, 2025
Thank you for sharing your experience, Bayco! We’re delighted to hear that you love the lighting and the flexibility of the shelving, and that the French doors with a bottom freezer are making your daily use more convenient. It’s always wonderful to hear from a customer who has enjoyed multiple Frigidaire products over the years.
If there’s anything we can do to improve your ratings, please let us know. You also have the option to edit or delete your post if you’d like. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and are happy to assist.
Thank you again for your feedback, and we hope you continue to enjoy your Frigidaire appliances! - Maico
If there’s anything we can do to improve your ratings, please let us know. You also have the option to edit or delete your post if you’d like. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and are happy to assist.
Thank you again for your feedback, and we hope you continue to enjoy your Frigidaire appliances! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge for a great price
on November 26, 2025
Posted by: Santaslilhelper
[This review was collected as part of a promotion.] I wasn’t sure how this was gonna work, we got this for super cheap to, thought yeah to good to be true Right so far i love my fridge it’s perfect for the size of family I have, love the ice maker, just everything I love!
Response from frigidaire.comBy John, Online Outreach Specialist, November 26, 2025
Hi, Santaslilhelper. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfectly Sized
on September 30, 2021
Posted by: KLW3650
[This review was collected as part of a promotion.] This refrigerator fit our specific area space constraints perfectly. The fridge shelving readily fit large items and the door bins were easily adjustable to fit various sized containers. The bright lighting made it very easy to find things. The freezer drawers made it easy to organize and locate items.
Written by a customer while visiting frigidaire.com