Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,366 Reviews)
Rating breakdown 6,366 reviews
5 Stars
4,812
4 Stars
1,289
3 Stars
153
2 Stars
46
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
New fridge
on April 26, 2025
Posted by: Silver dream
[This review was collected as part of a promotion.] I love it - I hope it lasts as long as my last one , which made it 25 years - it’s so very spacious and fits perfectly in my home -
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fridge for my small kitchen
on April 26, 2025
Posted by: Peep1
[This review was collected as part of a promotion.] I really like my new French door refrigerator! I previously had a side by side, but find this fridge has a lot more room on top. It is a lot easier to see all my items and I don’t need to bend down to find the vegetables at the bottom. I also really like the counter depth size. I now have more room in my small kitchen and it looks so much neater. The ice maker is convenient inside the freezer; I did have the outside water and ice dispenser on my old fridge, but this is fine and less complicated. It is also very quiet; I don’t hear any noise except when new ice cubes are being made.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Piece of garbage
on June 8, 2025
Posted by: Cplach
Have had this for less than 2 years, bought brand new when we bought our home. Outside of the manufacturer's warranty, and a whole bunch of issues wrong with it in the last day where it's no longer cooling correctly and the ice maker stopped working.
Having a repair service come out today and looking like we will be halfway to the cost of a new refrigerator just in the repairs alone.
Best believe I will not be going to a Frigidaire refrigerator again and I will be telling any of my family and friends who are looking at getting some type of new refrigerator appliance to avoid Frigidaire at all costs.
Having a service come out and look at it to see how much the repairs are going to be, but based on what people have said, we are probably looking at being halfway to a new refrigerator just in repairs to keep this 2-year-old refrigerator alive
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 9, 2025
Hi, Cplach! We’re really sorry to hear about the trouble you've had with your refrigerator, especially so soon after purchasing it new for your home. We understand how disappointing it is to deal with performance issues and costly repairs on an appliance you expected to rely on for years. Your trust in our brand matters, and it’s clear we’ve fallen short of your expectations. We appreciate you sharing your experience—feedback like yours helps us understand where we need to do better.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Refrigerator!
on September 17, 2025
Posted by: Jsa321
[This review was collected as part of a promotion.] I love my new refrigerator! Looks great, works awesome, doesn't make any noise and keeps food at perfect temperature! Thanks Frigidaire 😊
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 17, 2025
We’re so glad to hear you’re loving your new refrigerator! It’s great that it looks fantastic, works quietly, and keeps your food at the perfect temperature. If you ever need assistance, our team is available through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love love love it!
on September 24, 2025
Posted by: Three generation family
[This review was collected as part of a promotion.] With limited choices for a small kitchen space, this refrigerator is the best option. It's sleek, modern design is the focal point of any small, outdated kitchen. Three shelves, two drawers and door bins on the inside and three sepate compartments in the freezer offer more than enough space for our food. We just love it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfectly Sized
on September 30, 2021
Posted by: KLW3650
[This review was collected as part of a promotion.] This refrigerator fit our specific area space constraints perfectly. The fridge shelving readily fit large items and the door bins were easily adjustable to fit various sized containers. The bright lighting made it very easy to find things. The freezer drawers made it easy to organize and locate items.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Frig/Not the Freezer
on October 4, 2021
Posted by: HMiller1212
[This review was collected as part of a promotion.] I like the room in the refrigerator and the French doors. The one drawl back is the freezer. It is small and there is no light. The freezer needs to light up like the refrigerator.
Also, the ice bin is too small.
Also, the ice bin is too small.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love Our New Frigidaire!
on October 12, 2021
Posted by: SR05
[This review was collected as part of a promotion.] We recently replaced our old Frigidaire refrigerator with a new stainless steel Frigidaire. The new refrigerator is perfect! It's a beautiful addition to our kitchen, and the functionality could not be any better. We are so happy with it. The marriage of form and function is the reason we are loyal customers of the Frigidaire brand.
Written by a customer while visiting frigidaire.com