Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
French door refrigerator
on September 9, 2026
Posted by: Ladyzee16
[This review was collected as part of a promotion.] I was so pleased to be able to have this type of refrigerator. Our house was built 37 years ago with a space allotted for the refrigerator in the cabinets. I didn't want to change the cabinets because of a refrigerator. I love the stainless steel; love the room this refrigerator has; I can see everything in my refrigerator at once. Frigidaire is a great brand that will last us for years to come! Well done!
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 9, 2026
Dear Valued Customer,
Thank you for the wonderful 5-star review! We’re delighted to hear that your new Frigidaire refrigerator was the perfect fit for your existing kitchen space while allowing you to keep your beautiful cabinets intact. It’s great to know you’re enjoying the stainless steel finish, spacious interior, and visibility that makes everything easy to find. We truly appreciate your confidence in Frigidaire and your kind words about our brand. We hope your refrigerator serves you reliably for many years to come!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for the wonderful 5-star review! We’re delighted to hear that your new Frigidaire refrigerator was the perfect fit for your existing kitchen space while allowing you to keep your beautiful cabinets intact. It’s great to know you’re enjoying the stainless steel finish, spacious interior, and visibility that makes everything easy to find. We truly appreciate your confidence in Frigidaire and your kind words about our brand. We hope your refrigerator serves you reliably for many years to come!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Extremely Satisfied
on September 8, 2026
Posted by: Nia5463
[This review was collected as part of a promotion.] My new Frigidaire refrigerator has exceeded my expectations.I downsized from a larger fridge and was afraid I would be disappointed; but I was pleasantly surprised. My new fridge is Awesome!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 9, 2026
Hi Nia5463!
Thank you for sharing your wonderful experience! We’re thrilled to hear that your new Frigidaire refrigerator has exceeded your expectations and that you’re enjoying it even after downsizing.
We truly appreciate your kind words and are so happy you’re loving your new fridge! If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful experience! We’re thrilled to hear that your new Frigidaire refrigerator has exceeded your expectations and that you’re enjoying it even after downsizing.
We truly appreciate your kind words and are so happy you’re loving your new fridge! If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Enjoy the storage layout, the temperature regulation is good, ...
on September 8, 2026
Posted by: Rodonedog
[This review was collected as part of a promotion.] The overall layout for storage is great, good temperature regulation, outside finish is attractive and the price was fair.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 11, 2026
Hello Rodonedog, thank you for sharing your feedback! We’re delighted to hear that you’re enjoying the storage layout, temperature regulation, and attractive exterior finish of your Frigidaire appliance. It’s also great to know that you feel the product offers good value for the price. We truly appreciate you choosing Frigidaire and taking the time to share your experience!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Refrig
on September 8, 2026
Posted by: Asboz28
[This review was collected as part of a promotion.] New Frigidare a little smaller than our last frig but seems to have more room except for freezer (where we really don't need more room)
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 11, 2026
Hi Asboz28, thank you for sharing your feedback! We’re glad to hear that your new Frigidaire refrigerator feels like it offers more usable space despite being a little smaller than your previous refrigerator. It’s great to know that the storage meets your needs, especially since you don’t require additional freezer space. We truly appreciate you choosing Frigidaire and taking the time to share your experience!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love it!
on September 7, 2026
Posted by: Marshall C
[This review was collected as part of a promotion.] So far, I love my new Frigidaire! I purposefully bought this smaller refrigerator without all the bells and whistles. And because I'm tall, I had it mounted on a five-inch platform so I don't have to bend over to open the freezer. One thing ... the middle door shelves were hard to insert. Love the square shape of the ice cubes in the freezer!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 11, 2026
Hi there. Thank you for sharing your experience with your new Frigidaire refrigerator! We’re glad to hear that its simple design and size are a great fit for your needs, and that you’ve found a setup that makes accessing the freezer more comfortable. We’re also happy to hear you’re enjoying the unique square ice cubes! We appreciate your feedback about the middle door shelves being difficult to insert and will be sure to share it with our team. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 7, 2026
Posted by: Pamelagoxendine195448
[This review was collected as part of a promotion.] I am enjoying the new fridge, I just wish the ice cubes were a little larger
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 10, 2026
Hi, Pamelagoxendine195448! Thank you for sharing your experience with us! We’re happy to hear that you’re enjoying your new Frigidaire French-door refrigerator. We also appreciate your feedback regarding the size of the ice cubes. We understand that ice preferences can vary, and your comments are valuable to us as we continue working to improve our products.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always here to help and appreciate you choosing Frigidaire! -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always here to help and appreciate you choosing Frigidaire! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works as expected
on September 7, 2026
Posted by: Bob1237656543
[This review was collected as part of a promotion.] Works as expected.
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 8, 2026
Dear Valued Customer,
Thank you for your feedback! We’re glad to hear that your Frigidaire appliance is working as expected. We appreciate you choosing Frigidaire and taking the time to share your experience with us!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for your feedback! We’re glad to hear that your Frigidaire appliance is working as expected. We appreciate you choosing Frigidaire and taking the time to share your experience with us!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
French door Frigidaire
on September 7, 2026
Posted by: Mikeypurple14
[This review was collected as part of a promotion.] We love our French door refrigerator. It is smaller in comparison to the 2 door Samsung. But it's so much easier to locate what you are looking for.
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 8, 2026
Dear Valued Customer,
Thank you for sharing your experience! We’re thrilled to hear that you’re loving your Frigidaire French door refrigerator and finding the design makes it easier to organize and locate what you need. We truly appreciate you choosing Frigidaire and taking the time to share your feedback!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for sharing your experience! We’re thrilled to hear that you’re loving your Frigidaire French door refrigerator and finding the design makes it easier to organize and locate what you need. We truly appreciate you choosing Frigidaire and taking the time to share your feedback!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com