Customer reviews from frigidaire.com
Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
75
4 Stars
19
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Perfect Counter Depth Refrigerator for Narrow Spaces
on May 9, 2026
Posted by: StephD44476973
[This review was collected as part of a promotion.] I searched for years (literally) for a counter depth fridge at only 33” wide that included a water dispenser inside. This fridge has exceeded all my expectations. I have more than enough room inside and I love the freezer being at the bottom. It’s very quiet. Overall really great refrigerator!!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 12, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear your Frigidaire counter-depth refrigerator has exceeded your expectations—especially after such a long search. It’s great that the layout, quiet performance, and bottom freezer design are all working so well for you.
We truly appreciate you choosing Frigidaire and are glad it’s a great fit for your kitchen!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We truly appreciate you choosing Frigidaire and are glad it’s a great fit for your kitchen!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size!
on May 6, 2026
Posted by: jpcarrol
[This review was collected as part of a promotion.] We searched for a long time to find this size in a French door Refrigerator that was also counter depth. We wanted a bottom freezer and nothing on the outside (water/ice maker). We only had 33 inches to work with. Thankfully we found this! I would have preferred a door with handles as opposed to having to reach up high to open the door, but otherwise a great refrigerator.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 11, 2026
Hi there,
Thank you for sharing your feedback! We’re glad to hear you were able to find a French door, counter-depth refrigerator that fits your 33-inch space and meets your needs with the bottom freezer design and clean exterior. It’s great to know the unit works well for your kitchen layout, and we appreciate your note regarding the door handle height as helpful feedback.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Thank you for sharing your feedback! We’re glad to hear you were able to find a French door, counter-depth refrigerator that fits your 33-inch space and meets your needs with the bottom freezer design and clean exterior. It’s great to know the unit works well for your kitchen layout, and we appreciate your note regarding the door handle height as helpful feedback.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 1, 2026
Posted by: Peggymcl
[This review was collected as part of a promotion.] Great ice maker
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 1, 2026
Hello Peggymcl!
Thank you for sharing your feedback on the Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG2033AV).
We’re happy to hear that you’re enjoying the ice maker—having a reliable and efficient one can make a big difference in everyday use. It’s great to know your refrigerator is delivering in that area.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on the Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG2033AV).
We’re happy to hear that you’re enjoying the ice maker—having a reliable and efficient one can make a big difference in everyday use. It’s great to know your refrigerator is delivering in that area.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fourth is the winner
on April 27, 2026
Posted by: Grandma D A V E
[This review was collected as part of a promotion.] My new Frigidaire is good, but I'm not sure how reliable it will be as it is #4. The first one had cracked crisper drawers, #2 the water filter leaked, #3 had a big gouge and the water filter leaked. After a month of trying, we've had this one for a week and it seems to be working well.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 29, 2026
Thank you for sharing your experience, and we’re very sorry to hear about the repeated issues you’ve encountered with your previous units.
We understand how frustrating it must have been to go through multiple replacements due to cracked drawers, cosmetic damage, and water filter leaks. This is not the level of quality or reliability we aim to provide, and we regret the inconvenience and time this has caused you.
We’re glad to hear that your current refrigerator is now operating as expected after a difficult start. We recognize that trust is earned over time, and we appreciate your patience throughout this process.
If you experience any concerns moving forward, we strongly encourage you to contact our customer care team at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We understand how frustrating it must have been to go through multiple replacements due to cracked drawers, cosmetic damage, and water filter leaks. This is not the level of quality or reliability we aim to provide, and we regret the inconvenience and time this has caused you.
We’re glad to hear that your current refrigerator is now operating as expected after a difficult start. We recognize that trust is earned over time, and we appreciate your patience throughout this process.
If you experience any concerns moving forward, we strongly encourage you to contact our customer care team at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love our new Frigidaire!
on April 27, 2026
Posted by: Grego2015
[This review was collected as part of a promotion.] The French door style is awesome, and this fridge is very well built.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 27, 2026
Hello Grego2015!
Thank you for taking the time to share your feedback on your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG2033AV)!
We’re delighted to hear that you’re enjoying the French door design and that the build quality has met your expectations. Creating appliances that are both stylish and well-built is something we take great pride in, and it’s wonderful to know your refrigerator is delivering on both.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback on your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG2033AV)!
We’re delighted to hear that you’re enjoying the French door design and that the build quality has met your expectations. Creating appliances that are both stylish and well-built is something we take great pride in, and it’s wonderful to know your refrigerator is delivering on both.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on April 13, 2026
Posted by: Don556
[This review was collected as part of a promotion.] My new Frigidaire Refrigerator is beautiful and works great it is everything i was looking for in refrigerator
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 13, 2026
Thank you so much for your 5-star review! We’re thrilled to hear your new refrigerator is beautiful and working great. We really appreciate your support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 11, 2026
Posted by: David8865
[This review was collected as part of a promotion.] Love this Frigidaire, it’s so easy to work and nice looking exterior
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 14, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re enjoying the ease of use and the stylish exterior. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Premium Look, Superior Performance
on April 11, 2026
Posted by: HomeChefCT
[This review was collected as part of a promotion.] I am beyond impressed with this unit. It fits perfectly with my kitchen aesthetic and truly lives up to the 'premium' label. Beyond just looking great, it operates quietly and efficiently. Definitely a worthwhile investment for anyone looking to upgrade their home.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 14, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear the unit fits your kitchen aesthetic and is delivering quiet, efficient performance. We appreciate you choosing Frigidaire and are glad it’s been a worthwhile upgrade for your home!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com