Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
10
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
A great buy for a large family with kids!
on September 16, 2025
Posted by: MBernadette
We love this product! It’s extremely bright inside and very spacious! I like how you have several options for the shelf placement and the doors can be opened from the bottom or the top. The ice maker fills up at a rapid rate with smaller cubes that we all love. The door shelves hold several large beverage containers and are low enough to the ground for my three kiddos to grab easily. No humming noise at all from the fridge or the ice machine. Would buy this again!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 18, 2025
Thank you so much for your wonderful review! We’re thrilled to hear you love the spaciousness and brightness of your 20 Cu. Ft. Counter-Depth French Door Refrigerator. It’s great that the adjustable shelving and flexible door options are working so well for your family. We’re also glad the ice maker and quiet operation are hitting the mark! If you ever need any assistance or have questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lots of rom for a smallish refrigerator
on October 14, 2025
Posted by: ECW1
[This review was collected as part of a promotion.] I do like my new refrigerator. The counter depth is great. My old refrigerator stuck out too much. The lack of handles is great too. The look is very sleek.
There is lots of room inside. For the most part it is very quiet. Sometimes there is a small fan noise, but you have to be in a quiet kitchen to hear it.
My one issue is the left door. It is the one you need to use to get to the water dispenser. The door is hard to open. It is as if the magnet is too strong. I have to either open both doors, or pull hard on the left side while pushing on the right. The left door also is harder to close. I have to make sure it closes by pushing it closed. It sort me of catches on the right door.
I did receive this as a promotion.
There is lots of room inside. For the most part it is very quiet. Sometimes there is a small fan noise, but you have to be in a quiet kitchen to hear it.
My one issue is the left door. It is the one you need to use to get to the water dispenser. The door is hard to open. It is as if the magnet is too strong. I have to either open both doors, or pull hard on the left side while pushing on the right. The left door also is harder to close. I have to make sure it closes by pushing it closed. It sort me of catches on the right door.
I did receive this as a promotion.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful sleek design
on October 4, 2025
Posted by: Areynolds104
I was a little skeptical at first about not have a deli drawer, but the big fruit and veggie drawers made up for that! There’s lots of space between the shelves which is really nice, too. I do miss having shelves that were deeper. It keeps everything nice and cold with no freezing spots. LOVE the ice and surprised to really like the no handles.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid construction with sleek appearance
on October 5, 2025
Posted by: ChristyV303
[This review was collected as part of a promotion.] This refrigerator fits our space really well and is so much quieter than the old refrigerator replaced. It’s virtually silent! The front doors close very tightly and make a really good solid seal. I also like not having handles attached to the front face of the door that could get loose or feel flimsy when pulled on over time. It’s nice that there are concealed handles you can just pull right from the top or the bottom of the door. I have never had a counter depth refrigerator, but it’s much roomier than I expected. Really easy to see everything and holds all of the items that we need it to.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 16, 2025
Posted by: Iemoreniv
[This review was collected as part of a promotion.] I love the sleek and simple design. My previous fridge was too big but this fits perfectly in the kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love!
on October 17, 2025
Posted by: acopsis
[This review was collected as part of a promotion.] Very sleek and beautiful fridge! I love the no-handles look on the fridge door because it makes for a super clean look. There are indentions at the top and bottom of the doors to open the fridge. For reference, I’m 5’4” and the top indentions aren't too high for me; feels just right. Very spacious fridge with lots of options. I also like that the freezer has a top drawer and bottom to make organizing freezer-foods super easy. Love it!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 20, 2025
Thanks so much for sharing your wonderful feedback! It’s great to hear that you love the sleek, handle-free design and that the door indentations work perfectly for you. The spaciousness and smart freezer layout sound like a real win for keeping things organized. It’s always exciting when an appliance fits so well into your lifestyle. If you ever want to share more or need any tips, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge!
on October 22, 2025
Posted by: Will Headrick
[This review was collected as part of a promotion.] We absolutely love our new refrigerator! The sleek counter-depth design fits beautifully into our kitchen and gives it a modern, built-in look. The shelf space is incredibly well thought out—plenty of room for everything from large platters to everyday groceries, and the adjustable shelves make organizing a breeze.
The water filter delivers crisp, clean water, and the ice maker is fast and reliable. It’s a fantastic upgrade and we couldn’t be happier with the performance and style!
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 24, 2025
Thank you so much for sharing your wonderful feedback, Will Headrick! We’re thrilled to hear that you love your new refrigerator and that it fits beautifully into your kitchen. It’s great to know the shelf space, water filter, and ice maker are meeting your expectations and making your daily routine easier.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter depth prayers answered
on October 22, 2025
Posted by: Graham509
[This review was collected as part of a promotion.] We desperately need ended a counter depth fridge due to the layout of our kitchen and this one has changed our kitchen so much. The whole kitchen feels larger. I thought having a smaller fridge would be a pain, but this one is set up brilliantly. It feels like we have more space and I can see everything. No more losing leftovers in the back. The crisper drawers seal to preserve our produce, and have big clear fronts so we can see everything in them. The door storage space is fantastic. We are all enjoying the sleek, well placed water dispenser inside the fridge. It takes up absolute space.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, November 20, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you so much for your 5-star review! We’re thrilled to hear how much your new counter-depth refrigerator has improved your kitchen layout. It’s wonderful that the design makes your space feel larger and that the organized interior helps you see everything easily. No more hidden leftovers! We’re also glad the crisper drawers, generous door storage, and the sleek interior water dispenser are all adding to your convenience. We truly appreciate you sharing your experience and are so happy this refrigerator has been such a great fit for your home.
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you so much for your 5-star review! We’re thrilled to hear how much your new counter-depth refrigerator has improved your kitchen layout. It’s wonderful that the design makes your space feel larger and that the organized interior helps you see everything easily. No more hidden leftovers! We’re also glad the crisper drawers, generous door storage, and the sleek interior water dispenser are all adding to your convenience. We truly appreciate you sharing your experience and are so happy this refrigerator has been such a great fit for your home.
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com