Customer reviews from frigidaire.com
Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
75
4 Stars
19
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
FANTASTIC
on September 29, 2026
Posted by: Nanny1956
[This review was collected as part of a promotion.] Modern, sweetable, easy to use.
Response from frigidaire.comBy Sam, Online Outreach Specialist, September 30, 2026
Hello Nanny1956!
Thank you for sharing your feedback about your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG2033AV! We’re delighted to hear that you’re enjoying its modern design, practical features, and ease of use. It’s wonderful to know that your new refrigerator is a great fit for your home and everyday needs. We truly appreciate you choosing Frigidaire and trusting us to be part of your home.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Enjoy your new refrigerator!~Sam
Thank you for sharing your feedback about your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG2033AV! We’re delighted to hear that you’re enjoying its modern design, practical features, and ease of use. It’s wonderful to know that your new refrigerator is a great fit for your home and everyday needs. We truly appreciate you choosing Frigidaire and trusting us to be part of your home.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Enjoy your new refrigerator!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 23, 2026
Posted by: PBords
[This review was collected as part of a promotion.] So far I love my new Refrigerator. I do wish they came with the old fashioned manuals though. Not all of us are tech savvy.
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 24, 2026
Hi, PBords! Thank you for sharing your feedback! We're thrilled to hear that you're loving your new Frigidaire French-door refrigerator. It’s wonderful to know it’s making a positive impression so far. We also appreciate your comments regarding printed manuals and understand that many customers prefer having a physical guide on hand for quick reference. Feedback like yours helps us better understand our customers' needs.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’ll be happy to answer any questions and help you get the most out of your new refrigerator. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’ll be happy to answer any questions and help you get the most out of your new refrigerator. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 22, 2026
Posted by: capecodgirl
[This review was collected as part of a promotion.] Very happy. I love it being counter depth but still roomy. I also like that there are no awkward handles to clean.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 22, 2026
Hi capecodgirl!
Thank you for sharing your feedback! We’re delighted to hear that you’re very happy with your new Frigidaire refrigerator and are enjoying its roomy counter-depth design and easy-to-clean exterior.
We truly appreciate you choosing Frigidaire. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re delighted to hear that you’re very happy with your new Frigidaire refrigerator and are enjoying its roomy counter-depth design and easy-to-clean exterior.
We truly appreciate you choosing Frigidaire. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good mid-size refrigerator
on September 17, 2026
Posted by: VandS
[This review was collected as part of a promotion.] Love the counter-depth on this refrigerator. The french doors are very convenient as is the bottom freezer
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 21, 2026
Hi VandS, thank you for taking the time to share your feedback! We’re glad to hear that you’re enjoying your Frigidaire French door refrigerator and appreciate the counter-depth design, convenient French doors, and bottom freezer. We truly appreciate you choosing Frigidaire!
If you ever have any questions or need assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
If you ever have any questions or need assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Great Refrigerator
on September 16, 2026
Posted by: BXH1
[This review was collected as part of a promotion.] The nice compact size is perfect for the enclosed area for the refrigerator, allowing a good air flow on three sides, plus the top. The interior is very bright, with adjustable shelves so that I can keep more perishable items, such as milk, on the lowest level. Another convenient feature is the generous size of the bins in the doors and produce bins, as compared with my previous refrigerator. Another great feature is the ease with which it can be moved out from the wall, if needed.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 21, 2026
Hi there. Thank you for sharing such a detailed review! We’re thrilled to hear your Frigidaire refrigerator’s compact size is a great fit for your space and that you’re enjoying the bright interior, adjustable shelves, and generous door and produce bins. It’s also great to know you appreciate how easily the refrigerator can be moved when needed. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new Frigidaire
on September 16, 2026
Posted by: Lillie16
[This review was collected as part of a promotion.] I purchased my new refrigerator after my (very) old one died one weekend. I’m really loving it. It’s spacious and easy for me to maneuver, which is very important, because I’m disabled. It’s so nice, I’m strongly considering getting the same one I my Florida condo.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 21, 2026
Hi there. Thank you for sharing your experience! We’re so glad to hear you’re loving your new Frigidaire refrigerator and finding it spacious and easy to maneuver. It’s wonderful to know the design is working well for your needs and that you’re considering the same model for your Florida condo. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 3, 2026
Posted by: Donles
[This review was collected as part of a promotion.] Great so far!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 3, 2026
Hi Donles!
Thank you for sharing your feedback! We’re so happy to hear that you’re enjoying your new Frigidaire refrigerator so far. We truly appreciate you choosing Frigidaire and hope it continues to serve you well for years to come.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re so happy to hear that you’re enjoying your new Frigidaire refrigerator so far. We truly appreciate you choosing Frigidaire and hope it continues to serve you well for years to come.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Waiting for a repair
on August 29, 2026
Posted by: Laura81
[This review was collected as part of a promotion.] I really like the layout of this refrigerator and the quietness. But the icemaker overfills and the freezer gets frosty. A Service team came out and said they were ordering parts and would get back to us within a few days but it’s been more than a week. Otherwise, I really like the fridge.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 1, 2026
Hi Laura81, thank you for taking the time to share your feedback! We’re glad to hear that you like the layout of your Frigidaire refrigerator and appreciate its quiet operation. We’re sorry to hear about the ice maker overfilling and frost buildup in the freezer, as well as the delay in receiving the parts needed to address these concerns. We understand how frustrating it can be to wait for a repair update after a service visit.
As a basic troubleshooting step, please check that the freezer door is closing and sealing properly and that the door gasket is clean and free of any obstructions. Also, make sure the ice maker area is clear of excess ice and that nothing is interfering with the ice maker mechanism.
Since you already have a service order and parts are being requested, we recommend continuing to work with the service team handling your repair. For additional assistance or to review your service status, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. Our team can provide further assistance and help with the appropriate next steps.
— Reed
As a basic troubleshooting step, please check that the freezer door is closing and sealing properly and that the door gasket is clean and free of any obstructions. Also, make sure the ice maker area is clear of excess ice and that nothing is interfering with the ice maker mechanism.
Since you already have a service order and parts are being requested, we recommend continuing to work with the service team handling your repair. For additional assistance or to review your service status, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. Our team can provide further assistance and help with the appropriate next steps.
— Reed
Written by a customer while visiting frigidaire.com