Customer reviews from frigidaire.ca
Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.3
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
35
4 Stars
16
3 Stars
5
2 Stars
4
1 Star
1
88%of customers recommend this product.
(
52 out of
59)
Customer Reviews for Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Great compact fridge
on May 8, 2026
Posted by: Tot0
I bought it when I move to a new place. The fridge having no handles allowed me to put in a more appropriate space while still being able to open it completely.
It is spacious and quiet.
I have no problem with it.
It is spacious and quiet.
I have no problem with it.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, May 11, 2026
Hi Tot0!
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re delighted to hear that it has been a great fit for your new home and that the handle-free design helped you place it exactly where you needed while still allowing full access.
It’s also wonderful to know that you’re finding it spacious and quiet, and that it’s meeting your expectations without any issues. Feedback like yours means a lot to us, and we truly appreciate you choosing Frigidaire.
Should you ever have questions, need assistance, or want tips to get the most out of your appliance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re delighted to hear that it has been a great fit for your new home and that the handle-free design helped you place it exactly where you needed while still allowing full access.
It’s also wonderful to know that you’re finding it spacious and quiet, and that it’s meeting your expectations without any issues. Feedback like yours means a lot to us, and we truly appreciate you choosing Frigidaire.
Should you ever have questions, need assistance, or want tips to get the most out of your appliance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Nice fridge
on May 2, 2026
Posted by: SRW1
We’ve had this fridge for about two weeks now and are mostly happy with it.
Pros - looks great in our kitchen, lots more interior room than I expected, removable bins look as though they will be easy to clean. It’s the quietest fridge we have ever owned.
Cons - doors don’t line up exactly and the washer provided to align them keeps popping out. The open door alarm is annoying. There is no way to turn off the fridge without pulling it out and unplugging it when it’s time to clean the interior..
Pros - looks great in our kitchen, lots more interior room than I expected, removable bins look as though they will be easy to clean. It’s the quietest fridge we have ever owned.
Cons - doors don’t line up exactly and the washer provided to align them keeps popping out. The open door alarm is annoying. There is no way to turn off the fridge without pulling it out and unplugging it when it’s time to clean the interior..
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, May 4, 2026
Hi there, thank you for sharing your detailed feedback. We’re glad to hear you’re mostly happy with your new refrigerator and that you’re enjoying its quiet operation, spacious interior, and easy-to-clean removable bins. It’s great to know it’s also a nice fit aesthetically in your kitchen.
We appreciate you also pointing out your concerns regarding the door alignment, the washer issue, the door alarm, and the difficulty of powering the unit down for cleaning. Your comments are important and will be shared with our product team for review.
If you’d like assistance with the door alignment or have any questions about features and operation, we’d be happy to help. You can reach us through live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET. — Reed
We appreciate you also pointing out your concerns regarding the door alignment, the washer issue, the door alarm, and the difficulty of powering the unit down for cleaning. Your comments are important and will be shared with our product team for review.
If you’d like assistance with the door alignment or have any questions about features and operation, we’d be happy to help. You can reach us through live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Fridge is working fine after a few weeks.
on April 23, 2026
Posted by: Jimgd
Any new appliance takes getting used to. There are different spots where to put certain food items. Also, it took awhile getting used to no opening door handles although now it seems standard. The fridge keeps everything cool as well as the freezer section at the bottom. There is plenty of room in the freezer for large frozen vegie bags.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, April 27, 2026
Hi there, Jimgd! Thank you for sharing your experience with your new appliance. We’re glad to hear that after some initial adjustment, you’re finding the layout intuitive and that the refrigerator and freezer are keeping everything properly cooled. It’s great to know you also have plenty of freezer space for your larger frozen items.
We appreciate your feedback regarding the handle design and storage organization. Getting used to new features is a common part of transitioning to a modern appliance, and we’re happy to hear it’s become more comfortable over time.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
We appreciate your feedback regarding the handle design and storage organization. Getting used to new features is a common part of transitioning to a modern appliance, and we’re happy to hear it’s become more comfortable over time.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Gorgeous, stylish fridge
on April 16, 2026
Posted by: Lucky Luke
Finally got my Frigidaire fridge delivered after finishing my kitchen renovations. This fridge fit perfectly and almost looks like a piece of art in the kitchen Love its clean look and great features. Will be enjoying it for years to come.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, April 21, 2026
Hi there, Lucky Luke! Thank you for sharing your experience. We’re delighted to hear your Frigidaire refrigerator was the perfect fit after your kitchen renovation and that you’re enjoying its clean design and great features. It’s wonderful to know it looks like a centerpiece in your kitchen and that you’re excited to enjoy it for years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! – Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! – Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge
on April 15, 2026
Posted by: Nicole32
I bought it 10 days ago and works great and very quiet
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, April 20, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear your Frigidaire product has been working great and that you’re enjoying how quiet it is. Your satisfaction means a lot to us, and we appreciate you choosing Frigidaire. If you ever need assistance or have questions, we’re always here to help. Feel free to connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
1
If i could give no stars I would
on April 12, 2026
Posted by: Carnette
Leaking at waterline connection and under the fridge on opposite side. Turned off water supply and leak continued. Does not make much ice. Ruined my hardwood flooring. This from day one of using product. Delivered end of March got appointment April 22 to fix issue. Had to turn off water supply to home ,each time water turned on leak resumes.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 16, 2026
Thank you for sharing your experience.
We’re very sorry to hear about the issues you’ve had with your 20 cu. ft. counter-depth French door refrigerator, especially the water line leak from day one of use and the resulting damage to your flooring. A water leak that continues even after shutting off the supply is not normal and indicates a serious issue with the water connection or internal water system that requires immediate and proper repair.
I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
We’re very sorry to hear about the issues you’ve had with your 20 cu. ft. counter-depth French door refrigerator, especially the water line leak from day one of use and the resulting damage to your flooring. A water leak that continues even after shutting off the supply is not normal and indicates a serious issue with the water connection or internal water system that requires immediate and proper repair.
I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
3
For What It's Worth
on April 9, 2026
Posted by: Giulio
We have had this three weeks and its pretty well what we expected. It's roomy inside even thought its counter depth which is really nice . The inside water dispenser is more convenient than I thought it would be. What we didn't expect was all the weird noises it makes during the night and while its making ice.I have not seen or heard from Frigidaire about my100 rebate card??? or any confirmation of my 4 year warrenty??
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 10, 2026
Thank you for sharing your experience with your 20 Cu. Ft. Counter-Depth French Door Refrigerator. We’re glad to hear that the interior space and counter-depth design are meeting your expectations, and that the internal water dispenser has proven to be a convenient feature.
We understand, however, that the noises you’re hearing—especially during nighttime operation and ice-making—can be concerning. While some sounds such as humming, clicking, or ice dropping are considered normal during the refrigeration cycle, we appreciate that unexpected or frequent noises can be disruptive. If the sounds seem excessive or unusual, our team would be happy to help assess whether service may be needed.
Regarding your $100 rebate and 4-year warranty registration, we apologize for any uncertainty. These items are typically processed separately after submission and may take some time for confirmation. To ensure everything is on track, feel free to reach out to us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
We understand, however, that the noises you’re hearing—especially during nighttime operation and ice-making—can be concerning. While some sounds such as humming, clicking, or ice dropping are considered normal during the refrigeration cycle, we appreciate that unexpected or frequent noises can be disruptive. If the sounds seem excessive or unusual, our team would be happy to help assess whether service may be needed.
Regarding your $100 rebate and 4-year warranty registration, we apologize for any uncertainty. These items are typically processed separately after submission and may take some time for confirmation. To ensure everything is on track, feel free to reach out to us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Perfect Refrigerator with water and ice
on April 7, 2026
Posted by: Lourich
I replace old refrigerator with this new Frigidaire counter depth French door. Size was perfect.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 7, 2026
Thank you for sharing your experience with your new 20 cu. ft. counter-depth French door refrigerator. We’re delighted to hear that the size was a perfect fit for your space and that the upgrade from your previous refrigerator met your needs.
We appreciate your feedback and are glad that this unit has been a good addition to your kitchen. Thank you for choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
We appreciate your feedback and are glad that this unit has been a good addition to your kitchen. Thank you for choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.ca