Customer reviews from frigidaire.ca
Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.3 out of 5
4.3
(85 Reviews)
Open Ratings Snapshot
Rating breakdown 85 reviews
5 Stars
49
4 Stars
22
3 Stars
6
2 Stars
5
1 Star
3
89%of customers recommend this product. 
(
70 out of 79
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5 out of 5
5
Looks sleek!
on September 29, 2026
Posted by: Katjxo
So far we love it! It looks great in our kitchen and is quiet.
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, September 30, 2026
Hi, Katjxo! Thank you for sharing your experience with your Frigidaire Upright Freezer! We're thrilled to hear that you're very pleased with your purchase and that it's providing the freezer space you were looking for. It's wonderful to know you're enjoying the roomy interior, spacious shelves, and the convenience of the green indicator light for added confidence that your freezer is operating properly. Thank you for choosing Frigidaire for your home!
If you ever have questions or need support, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday, 8:30 am-8 pm EST. Our team will be happy to assist you. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
frigidaire
on September 24, 2026
Posted by: Luisdosg
fonction tres bien, et j’aime son apparence et le silence de son fonctionnement
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, September 28, 2026
Thank you for sharing your feedback, Luisdosg! We’re happy to hear your Frigidaire refrigerator is performing well and that you’re enjoying both its appearance and quiet operation. We truly appreciate you choosing Frigidaire and taking the time to share your experience.

If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.

-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Perfect size and love the water and ice dispenser
on September 22, 2026
Posted by: Archie Bear
Love love love my purchase. It’s perfect fit for my new renovated kitchen & the price was right 🫶🏽
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, September 22, 2026
Hello Archie Bear!

Thank you for sharing your experience with your Frigidaire Counter-Depth French Door Refrigerator, model FRFG2033AV! We’re thrilled to hear that you love your new refrigerator and that it’s the perfect fit for your newly renovated kitchen. It’s wonderful to know that you’re also enjoying the convenient water and ice dispenser and found the price to be just right.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire and for trusting us to be part of your home. Welcome to the Frigidaire family!~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
4 out of 5
4
Love my new fridge
on September 19, 2026
Posted by: Plane Jane
Bought the new fridge about a month ago and we are loving the streamlined look of it, the water dispenser, and the icemaker.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, September 22, 2026
Hi there, Plane Jane! Thank you for sharing your feedback! We are delighted to hear that you are loving your new refrigerator. It's wonderful to know that the streamlined design, water dispenser, and ice maker are all features you and your family are enjoying. We strive to create appliances that combine style, convenience, and performance, and we're happy your refrigerator is meeting your expectations.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.

Thank you, and have a great rest of your day!

- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
4 out of 5
4
Great addition to our kitchen
on September 18, 2026
Posted by: Barb 63
My husband and I bought this new fridge about a month ago to replace an old out date white fridge we had for a number of years. The new stainless model matches our kitchen very nicely! We are very happy with the fridge and freezer layout. There seems to be much more room then our previous sidebyside model.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 21, 2026
Hi Barb 63, thank you for taking the time to share your feedback! We’re delighted to hear that your new Frigidaire refrigerator is a great addition to your kitchen and that you’re enjoying the stainless steel finish and the refrigerator and freezer layout. It’s wonderful to know that you’re finding more usable space compared with your previous side-by-side model. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!

If you ever have any questions or need assistance with your refrigerator or its features, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!

— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
great features
on September 17, 2026
Posted by: MissKemp
Super fridge, i love it. i recommend, really beautiful
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, September 21, 2026
Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that you love your new refrigerator and are enjoying its beautiful design. It’s fantastic to know that you’re happy with your purchase and would recommend it to others.

We hope your refrigerator continues to bring convenience and style to your kitchen for many years to come. If you ever have any questions or need assistance, please don’t hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Quality and space
on September 15, 2026
Posted by: Happyuser25
This fridge is very chic and spacious. Good quality for the price. Great choice !
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 15, 2026
Dear our valued customer,

Thank you for the wonderful feedback! We’re thrilled to hear that you’re enjoying the chic design, spacious interior, and great value of your new Frigidaire refrigerator. We’re so glad you feel you made a great choice! Thank you for choosing Frigidaire.

Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!

Best regards,

Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
3 out of 5
3
Fridge can not be flush with your cabinets.
on September 13, 2026
Posted by: Jamo
Fridge is working great so far after about a month. My only disappointment was that even though I have a 1 inch gap between my cabinetry and the fridge I couldn't open the fridge doors. I purchased a counter depth fridge so it would sit flush with the front of my fridge opening cabinetry but this isn't possible with this fridge. The way the doors open on this fridge the doors extend past the sides of the fridge by 3 or 4 inches, other fridge doors don't do this. If you want this fridge to sit flush with the front face of your cabinetry you would need a 4 inch gap on the sides which would just look like you bought too small a fridge for the opening. I had to pull the fridge forward so the entire thickness of the fridge doors extended past the front of my cabinets to allow the doors to open, I might as well have purchased a full depth fridge. This fridge is not designed for a built in flush look.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 14, 2026
Hi Jamo, thank you for taking the time to share your detailed feedback. We’re glad to hear that your Frigidaire counter-depth refrigerator is working great so far, but we’re sorry to hear about the clearance and door-opening limitations you experienced with your cabinetry. We understand how disappointing it can be to find that the refrigerator cannot sit as flush with the surrounding cabinets as you expected.

As a basic troubleshooting step, please review the installation instructions for the required clearances and door-swing space around the refrigerator. Proper side and front clearance is important to allow the doors to open fully without contacting surrounding cabinetry.

For further assistance with the installation requirements or door clearance for your refrigerator, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. ET. Our team can provide additional guidance based on your model and installation setup.

— Reed
Written by a customer while visiting frigidaire.ca
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