Customer reviews from frigidaire.ca
Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.3
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
35
4 Stars
16
3 Stars
5
2 Stars
4
1 Star
1
88%of customers recommend this product.
(
52 out of
59)
Customer Reviews for Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
4
Love the fridge. Hate the ice maker
on August 13, 2026
Posted by: Brekita
This fridge works really well as it doesn't have the handles to take up space in a narrow kitchen entry. It takes a bit of getting used to as the handles are at the top and bottom of the doors but overall I love it and it is much bigger than the older model we had....HOWEVER..the ice maker drives me crazy. It puts too much ice in the bin and the cubes are forever falling out the back into an area that is unreachable. Or they fall all over the floor and inside. The ice is fine but the sensor should be set to keep the ice in the tray.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 18, 2026
Hi there. Thank you for sharing such detailed feedback! We’re glad to hear that your Frigidaire refrigerator is a great fit for your narrow kitchen entry, offers more space than your previous model, and that you’re enjoying it overall. We understand how frustrating it can be when ice cubes fall out of the bin and into hard-to-reach areas or onto the floor. We appreciate your specific feedback about the ice maker sensor and bin design, and we’ll be sure to share your comments with our team as we work to improve our products. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
We like the style and simplicity of this fridge. Lots of room and easy access. We do not use the water and ice feature so when I made this loud buzzing sound I kind of freaked out but soon realized that I had to switch the water switch off [hidden]
on August 8, 2026
Posted by: Dizzy
It’s been a couple of week a so far it’s been great. One thing we miss is a meat and cheese compartments. Thanks
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, August 10, 2026
Hi Dizzy!
Thank you for sharing your experience! We’re glad to hear you’re enjoying the style, simplicity, spaciousness, and easy access of your new Frigidaire refrigerator. We also appreciate your feedback about the meat and cheese compartments and will be sure to share your suggestion with our team.
We’re happy to know your refrigerator has been performing well so far. If you need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience! We’re glad to hear you’re enjoying the style, simplicity, spaciousness, and easy access of your new Frigidaire refrigerator. We also appreciate your feedback about the meat and cheese compartments and will be sure to share your suggestion with our team.
We’re happy to know your refrigerator has been performing well so far. If you need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Perfect fit
on July 31, 2026
Posted by: DumDum Give Me GumGum
We love our new fridge—the fact that it has no handles and looks sleek. The interior is perfect for our needs, and the water and ice dispenser is great; it seems like good quality, too.
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, July 31, 2026
Hi there, our valued customer. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to help. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Wish the freezer was a little bigger
on July 29, 2026
Posted by: Shay23
Like the fridge but not enough freezer space. Decent for a small space though
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, July 31, 2026
Thank you for taking the time to share your feedback! We are pleased to hear that you like your refrigerator and that it is a good fit for your smaller space.
We also appreciate your comments regarding the freezer capacity. We understand that storage needs vary from household to household, and your feedback about wanting more freezer space is valuable. We will share your comments with the appropriate teams as we continue to improve our appliance designs and offer products that meet a variety of customer needs.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance and convenience for years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We also appreciate your comments regarding the freezer capacity. We understand that storage needs vary from household to household, and your feedback about wanting more freezer space is valuable. We will share your comments with the appropriate teams as we continue to improve our appliance designs and offer products that meet a variety of customer needs.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance and convenience for years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
A lot of space
on July 23, 2026
Posted by: Guybot
I change my 36 inch fridge for this one and i’m really surprise by his storage capacity. The interior design is optimal.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, July 23, 2026
Hi there, our valued customer,
Thank you for sharing your feedback! We’re thrilled to hear that your new refrigerator has exceeded your expectations with its impressive storage capacity and thoughtfully designed interior. It’s great to know that the layout is helping you make the most of your available space.
We appreciate you choosing our brand and taking the time to share your experience. We hope your refrigerator continues to provide the convenience and performance you’re looking for for many years to come!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for sharing your feedback! We’re thrilled to hear that your new refrigerator has exceeded your expectations with its impressive storage capacity and thoughtfully designed interior. It’s great to know that the layout is helping you make the most of your available space.
We appreciate you choosing our brand and taking the time to share your experience. We hope your refrigerator continues to provide the convenience and performance you’re looking for for many years to come!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Water and ice do not work...
on July 22, 2026
Posted by: Alexandrine1
I purchased the fridge and love the space inside and the large space for items inside the doors but the function to give water and make ice do not work. It’s been a couple of weeks since the repair company came out and advised there a defective part that needs replacing, i am still waiting for the part to come in.. I’ve had my fridge for a month and I still can’t use it completely, quite disappointed.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 23, 2026
Hi Alexandrine1, thank you for taking the time to share your feedback. We're glad to hear that you love the spacious interior and door storage of your Frigidaire French Door Refrigerator. However, we're truly sorry to learn that the water dispenser and ice maker are not functioning and that you're still waiting for the replacement part following your service appointment. We understand how disappointing it is to have a new refrigerator that you haven't been able to fully enjoy.
We appreciate your patience while the replacement part is being arranged. If you would like an update on your service request or need further assistance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further. — Reed
We appreciate your patience while the replacement part is being arranged. If you would like an update on your service request or need further assistance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Spacious
on July 22, 2026
Posted by: DPL2026
Absolutely love the extra space and the layout. Excellent quality.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, July 22, 2026
Hi there, our valued customer,
Thank you for your wonderful review! We're thrilled to hear that you love the extra space, thoughtful layout, and quality of your appliance.
We appreciate you taking the time to share your experience and are glad it is meeting your needs. Thank you for choosing our brand, and we hope your appliance continues to provide excellent performance for many years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your wonderful review! We're thrilled to hear that you love the extra space, thoughtful layout, and quality of your appliance.
We appreciate you taking the time to share your experience and are glad it is meeting your needs. Thank you for choosing our brand, and we hope your appliance continues to provide excellent performance for many years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very quiet fridge
on July 20, 2026
Posted by: Rosa
This unit turned out to be very quiet and it comes with standard features that are convenient. One down point, the on/off switch for the icemaker is hard to locate and it is not shown on the user manual. The switch it is there, it is just not well documented
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 22, 2026
Hi Rosa!
Thank you for taking the time to share your feedback! We're delighted to hear that your Frigidaire refrigerator is operating quietly and that you are enjoying its convenient features.
We also appreciate your comments regarding the ice maker switch location and documentation. Your feedback is valuable and helps us identify opportunities to improve the overall customer experience and product information provided.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback! We're delighted to hear that your Frigidaire refrigerator is operating quietly and that you are enjoying its convenient features.
We also appreciate your comments regarding the ice maker switch location and documentation. Your feedback is valuable and helps us identify opportunities to improve the overall customer experience and product information provided.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca