Customer reviews from frigidaire.ca
Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.3
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
35
4 Stars
16
3 Stars
5
2 Stars
4
1 Star
1
88%of customers recommend this product.
(
52 out of
59)
Customer Reviews for Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
4
Attractive design
on May 26, 2026
Posted by: TLarue
I have a small kitchen, and the clean lines and counter depth of my handle-free Frigidaire fridge work well in the space. The workmanship of the fridge is solid and the interior space is well designed, particularly the large door bins.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, May 28, 2026
Hi there. Thank you for your feedback! We’re glad to hear the counter-depth design and clean, handle-free look of your Frigidaire refrigerator fit so well in your kitchen. It’s great that you’re enjoying the solid build quality and thoughtfully designed interior, especially the spacious door bins. We appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well.
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Lots of space!
on May 25, 2026
Posted by: Jacqueline Rousseau
I love this brand very much, I have other produits from them. There is a lot of space in all compartments especially the cooler!
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, May 27, 2026
Hi Jacqueline Rousseau!
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you are enjoying your refrigerator and that the spacious compartments, especially the cooler section, are meeting your needs so well.
We also truly appreciate your continued trust in the brand and are glad to know you have had positive experiences with other Frigidaire products.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you are enjoying your refrigerator and that the spacious compartments, especially the cooler section, are meeting your needs so well.
We also truly appreciate your continued trust in the brand and are glad to know you have had positive experiences with other Frigidaire products.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love it!
on May 25, 2026
Posted by: K man
This fridge is a great application for our cottage. Love the full shelves and deep door shelves as well. Plenty of storage. Only thing I miss is the deli drawer. Not using ice maker or water dispenser as we draw our water from the lake but use the ice drawer for extra storage space.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 26, 2026
Hello there, K man! Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear it’s a great fit for your cottage and that you’re enjoying the full shelves, deep door storage, and overall storage capacity. It’s also helpful to know how you’re utilizing the ice drawer for additional storage space given your setup.
We appreciate your note regarding the missing deli drawer. Feedback like this is valuable and will be shared with our product team for consideration in future designs and feature offerings.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
We appreciate your note regarding the missing deli drawer. Feedback like this is valuable and will be shared with our product team for consideration in future designs and feature offerings.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
We recommend this product
on May 25, 2026
Posted by: BJRBOY
Instructions not very clear for raising temp on fridge/freezer. Settings kind of weird to set ..pushed to change and response is slow .. Overall .. no issues after 2weeks of use
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, May 25, 2026
Hello BJRBOY!
Thank you for taking the time to share your feedback regarding your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator model FRFG2033AV. We appreciate your comments about the temperature control settings and understand how the instructions and response time of the controls may feel unclear or slower than expected. Your feedback is valuable and helps us identify areas where we can improve the user experience and product instructions.
We are pleased to hear that overall the refrigerator has been performing well and that you have not experienced any major issues during the first two weeks of use. We hope you continue to enjoy your appliance for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback regarding your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator model FRFG2033AV. We appreciate your comments about the temperature control settings and understand how the instructions and response time of the controls may feel unclear or slower than expected. Your feedback is valuable and helps us identify areas where we can improve the user experience and product instructions.
We are pleased to hear that overall the refrigerator has been performing well and that you have not experienced any major issues during the first two weeks of use. We hope you continue to enjoy your appliance for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Correspond à mes besoins et attentes.
on May 13, 2026
Posted by: Josee71
Je l’ai acheté durant la vente du million chez Tanguay.
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, May 15, 2026
Bonjour, Josee71. Merci d'avoir choisi Frigidaire—nous sommes ravis de vous accueillir dans la famille Frigidaire! Si vous avez besoin d'aide, n'hésitez pas à nous contacter au 1-800-265-8352, du lundi au vendredi, de 8h30 à 20h00 EST, et nous serons heureux de vous aider. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Noise from fridge
on May 8, 2026
Posted by: DJBala
Constant noise from the fridge on a daily basis, called for help. No response as yet.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, May 11, 2026
Hi DJBala,
Thank you for bringing this to our attention. We are sorry to hear that your Frigidaire FRFG2033AV refrigerator is producing constant noise and that you have not yet received a response regarding your service request.
Some refrigerator sounds can be normal during operation, however if the noise is excessive or continuous, we recommend ensuring the unit is level, checking that items inside the refrigerator and door bins are not vibrating against each other, and confirming the refrigerator has proper clearance from surrounding walls or cabinets for airflow.
We would like the opportunity to further assist and review your concern. Please contact us through live chat at Frigidaire.ca or by phone at 1-800-265-8352 Monday–Friday, 8:30am–8pm ET.
— Reed
Thank you for bringing this to our attention. We are sorry to hear that your Frigidaire FRFG2033AV refrigerator is producing constant noise and that you have not yet received a response regarding your service request.
Some refrigerator sounds can be normal during operation, however if the noise is excessive or continuous, we recommend ensuring the unit is level, checking that items inside the refrigerator and door bins are not vibrating against each other, and confirming the refrigerator has proper clearance from surrounding walls or cabinets for airflow.
We would like the opportunity to further assist and review your concern. Please contact us through live chat at Frigidaire.ca or by phone at 1-800-265-8352 Monday–Friday, 8:30am–8pm ET.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Fridge
on May 8, 2026
Posted by: Junebug312
I totally LOVE this fridge, you can see everything you have. I’ve added a few pull out drawers, which are very convenient. If your are thinking about purchasing this fridge, don’t hesitate, you won’t be sorry. ❤️
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, May 11, 2026
Hi there,
Thank you for sharing your feedback! We’re glad to hear you’re loving your refrigerator and that the clear visibility and layout are making it easy to see and organize your items. It’s great to know the added pull-out drawers are also helping with convenience.
We appreciate your recommendation and support!
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET.
— Reed
Thank you for sharing your feedback! We’re glad to hear you’re loving your refrigerator and that the clear visibility and layout are making it easy to see and organize your items. It’s great to know the added pull-out drawers are also helping with convenience.
We appreciate your recommendation and support!
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great but on elittle basket inside got cracked after only few months
on May 8, 2026
Posted by: Kefun
Excellent exept for the plastic basket in the door, one have already cracked without any shock or heavy stuff
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, May 11, 2026
Hi, Kefun! Thank you for sharing your feedback—we’re glad to hear you’re otherwise happy with your refrigerator, but we’re sorry to learn about the cracked door basket. That’s definitely not the experience we want for you, especially with normal use.
We’d like to look into this further and help you explore the best possible solution. Please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
We’d like to look into this further and help you explore the best possible solution. Please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.ca