Customer reviews from frigidaire.com
Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
75
4 Stars
19
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
on June 23, 2026
Posted by: Webbjules
[This review was collected as part of a promotion.] So far we really like it. We have only had it for 2 weeks. It fits the space well, the hidden handles are great for the tighter space we have and the icemaker makes little squares!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 26, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new refrigerator and that it has been a great fit for your home.
It’s wonderful to know that the refrigerator fits your space well and that the hidden handles are especially convenient for your tighter layout. We’re also glad to hear you are enjoying the unique ice maker and its small square-shaped ice cubes. We hope your refrigerator continues to provide the performance and convenience you expect for many years to come.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new appliance. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that the refrigerator fits your space well and that the hidden handles are especially convenient for your tighter layout. We’re also glad to hear you are enjoying the unique ice maker and its small square-shaped ice cubes. We hope your refrigerator continues to provide the performance and convenience you expect for many years to come.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new appliance. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 20, 2026
Posted by: WI widow
[This review was collected as part of a promotion.] This fridge was just as expected. The door shelves have ample space. Water dispenser works well ice maker is good as well
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 22, 2026
Hi, WI widow! Thank you for taking the time to share your feedback. We’re glad to hear your French door refrigerator is meeting expectations and that you’re enjoying the spacious door shelves, water dispenser, and ice maker performance.
If you need further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST, and we will be happy to help you right away. We’re always here if you need us.—Angel
If you need further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST, and we will be happy to help you right away. We’re always here if you need us.—Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
33” Counter depth fridge
on June 18, 2026
Posted by: CLM3
[This review was collected as part of a promotion.] Good size for my small galley kitchen
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 19, 2026
Hi, CLM3!
Thank you for sharing your feedback on your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator. We’re glad to hear it’s a good fit for your small galley kitchen and is meeting your space needs well.
We truly appreciate you taking the time to share your experience. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Thank you for sharing your feedback on your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator. We’re glad to hear it’s a good fit for your small galley kitchen and is meeting your space needs well.
We truly appreciate you taking the time to share your experience. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on June 18, 2026
Posted by: Renee9880
[This review was collected as part of a promotion.] So far so good! Runs great, always loved Frigidaire refrigerators!
Response from frigidaire.comBy John, Online Outreach Specialist, June 18, 2026
Hello, Renee9880. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent option
on June 14, 2026
Posted by: MST454
[This review was collected as part of a promotion.] The fridge is great and fits in the space we have nicely, lots of space inside and the freezer is very functional. I appreciate the water and ice dispensers. I wish there was another drawer for butter, cold cuts, and cheese.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 16, 2026
Hi, MST454!
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear it fits your space well and that you’re enjoying the spacious interior, freezer functionality, and the convenience of the water and ice dispensers.
We also appreciate your suggestion about adding an additional drawer for items like butter, cold cuts, and cheese. Feedback like this is very helpful and will be shared with our product team as we continue improving design and storage options.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear it fits your space well and that you’re enjoying the spacious interior, freezer functionality, and the convenience of the water and ice dispensers.
We also appreciate your suggestion about adding an additional drawer for items like butter, cold cuts, and cheese. Feedback like this is very helpful and will be shared with our product team as we continue improving design and storage options.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Mixed opinion but bright and easy
on June 12, 2026
Posted by: Uacowboy
[This review was collected as part of a promotion.] It’s ok, opening with door handless isn’t the best and the plastic divider in the middle of the doors isn’t wielding and hits the other door on closing. - but it’s nice looking and bright.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 15, 2026
Hi there, Uacowboy! Thank you for sharing your feedback. We're glad to hear that you find the refrigerator attractive and appreciate the bright interior. At the same time, we're sorry to learn that the handleless door design has not met your expectations and that you're experiencing concerns with the center door divider contacting the opposite door when closing. We understand how these issues can affect your overall experience and appreciate you bringing them to our attention.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet, Sleek Looking Fridge
on June 11, 2026
Posted by: ericWA
[This review was collected as part of a promotion.] So far so good. We love the flat front with water dispenser inside. Ice size is good and overall this fridge is noticeably quieter than our previous one.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 12, 2026
Dear Valued Customer!
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator is meeting your expectations. It’s great to know you’re enjoying the sleek flat front design with the interior water dispenser, along with the well-sized ice production and quieter performance compared to your previous refrigerator. We truly appreciate you choosing Frigidaire and hope you continue to enjoy your appliance for years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator is meeting your expectations. It’s great to know you’re enjoying the sleek flat front design with the interior water dispenser, along with the well-sized ice production and quieter performance compared to your previous refrigerator. We truly appreciate you choosing Frigidaire and hope you continue to enjoy your appliance for years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
French door counter depth refrigerator
on June 4, 2026
Posted by: Happy2026
There was a leak in the water filter connection when the refrigerator was received. It was repaired the next day by Pro appliances where the refrigerator was bought. After the repair, there has been no problems. The size is perfect for the space. The water dispenser inside saves space makes the door shelf space roomier.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 8, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear the issue with the water filter connection was quickly resolved by Pro Appliances and that your refrigerator has been working well since the repair. It’s also great to know the size fits your space and that you’re enjoying the convenient interior water dispenser and added door storage space.
If you need any further assistance or have additional concerns, you can reach our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear the issue with the water filter connection was quickly resolved by Pro Appliances and that your refrigerator has been working well since the repair. It’s also great to know the size fits your space and that you’re enjoying the convenient interior water dispenser and added door storage space.
If you need any further assistance or have additional concerns, you can reach our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET.
— Reed
Written by a customer while visiting frigidaire.com