Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
37
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for Frigidaire - 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Stainless steel Refrigerator
on March 4, 2026
Posted by: Gisele7
[This review was collected as part of a promotion.] Great. Roomy and easy to clean and elegant looking.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 5, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your new stainless-steel refrigerator is roomy, easy to clean, and adding an elegant look to your kitchen.
If you ever have questions or need assistance with your refrigerator, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST. Thank you again for choosing Frigidaire. We’re delighted your refrigerator is both functional and stylish! — Maria
If you ever have questions or need assistance with your refrigerator, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST. Thank you again for choosing Frigidaire. We’re delighted your refrigerator is both functional and stylish! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on March 15, 2026
Posted by: MegR28
[This review was collected as part of a promotion.] The refrigerator works great! It’s a little weird not having handles, but handles would’ve made the footprint feel bigger and we needed a small-space fridge, so we’re getting used to it. The ice maker is great, the water dispenser inside works great, and if you have the correct plumbing situation for your water supply, the water line is easy to set up. While it’s marketed for small spaces, this fridge feels big on the inside. Since the water dispenser is internal, you get a lot of door space. My only complaint is that the high-pitched electrical hum you hear with some electronics seems to be louder than most. When I’m in the kitchen, all I can think about it the high-pitched tone it lets out, and since it’s always running, this tone never goes away. The fridge is on the open, not framed into the cabinetry, so I don’t think there’s any way of lowering or limiting this. Overall, this is a great fridge when it comes to features, size, and cost!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 17, 2026
Hi MegR28, thank you for sharing such a detailed review! We’re glad to hear your refrigerator is working great and that it fits your space while still offering plenty of room inside. It’s also wonderful to know you’re enjoying the ice maker and internal water dispenser, as well as the added door storage.
We understand your concern regarding the high-pitched sound. While some operational sounds can be normal, especially from components like the compressor or electronic controls, a noticeable high-pitched tone can certainly be distracting. You may want to ensure the unit is level, not in contact with surrounding surfaces, and that nothing is vibrating against it. Sometimes adjusting placement slightly can help minimize noise.
If the sound persists or seems unusual, we’d be happy to take a closer look with you. Please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET, and our team will be glad to assist further.
— Reed
We understand your concern regarding the high-pitched sound. While some operational sounds can be normal, especially from components like the compressor or electronic controls, a noticeable high-pitched tone can certainly be distracting. You may want to ensure the unit is level, not in contact with surrounding surfaces, and that nothing is vibrating against it. Sometimes adjusting placement slightly can help minimize noise.
If the sound persists or seems unusual, we’d be happy to take a closer look with you. Please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET, and our team will be glad to assist further.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size
on March 20, 2026
Posted by: mimi111
[This review was collected as part of a promotion.] Perfect size to fit into my smaller custom made kitchen space of years ago. Love the sleek updated look and having the water and ice inside.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 23, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your new refrigerator fits perfectly into your custom kitchen space and that you love the sleek, updated design. It’s great to know that the built-in water and ice features are adding convenience to your daily routine.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
French Door
on March 22, 2026
Posted by: Freezer small
[This review was collected as part of a promotion.] The freezer seems to hold less than my old side by side. Ice maker and water spout very nice!
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 25, 2026
Thank you so much for sharing your feedback! We’re glad to hear you’re enjoying the convenience of the ice maker and water dispenser on your French door refrigerator—that’s great to know they’re working well for you.
We also appreciate your honest note about the freezer capacity compared to your previous side-by-side model. French door designs can sometimes feel different in how space is distributed, and your input is very helpful.
If you ever need assistance or tips on getting the most out of your storage space, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
We also appreciate your honest note about the freezer capacity compared to your previous side-by-side model. French door designs can sometimes feel different in how space is distributed, and your input is very helpful.
If you ever need assistance or tips on getting the most out of your storage space, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
New customer
on March 30, 2026
Posted by: sun3306
[This review was collected as part of a promotion.] Just received my new Frigidaire refrigerator going on two weeks now and so far it's working perfectly.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 31, 2026
Hello Sun3306!
Thank you for sharing your feedback! We’re glad to hear that your new Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator is working perfectly so far and that your first couple of weeks with it have been a positive experience. We appreciate you choosing Frigidaire and hope your refrigerator continues to perform reliably and meet your needs for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback! We’re glad to hear that your new Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator is working perfectly so far and that your first couple of weeks with it have been a positive experience. We appreciate you choosing Frigidaire and hope your refrigerator continues to perform reliably and meet your needs for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
French door compact fridge
on April 5, 2026
Posted by: sbattosai
[This review was collected as part of a promotion.] So far so good, it's been only 5 days since installation but I'm pleased by the quietness, the space and the overall quality of the fridge. Time will tell about its durability but everything went very well, from ordering to deliver to installation.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 8, 2026
Thank you for sharing your feedback! We’re delighted to hear that your new refrigerator is meeting your expectations so far, from its quiet operation to the spacious design and overall quality.
We appreciate your confidence in our ordering, delivery, and installation process and hope the refrigerator continues to perform well for years to come.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire! – Maria
We appreciate your confidence in our ordering, delivery, and installation process and hope the refrigerator continues to perform well for years to come.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new fridge
on April 6, 2026
Posted by: Pbom777
[This review was collected as part of a promotion.] We had another Frigidaire (oven and dishwasher also Frigidaire) came with the house but it wasn’t counter depth and it had water and ice in the door, this one is counter depth inside water and ice tray in bottom freezer. Love that I have better access to my food, the regular depth hid food and ice maker froze over too often on the side by side, I love this design and even the stainless steel is different and doesn’t show finger prints, easier to clean. Only think is I don’t know how to manually shut off ice maker if we needed to. Looked on line and in our booklet but can’t find instructions. This fridge fits my space so much better.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 8, 2026
Hi Pbom777, thank you for sharing your detailed feedback! We’re thrilled to hear that you love the new counter-depth design, improved access to your food, and the convenient ice and water tray in the bottom freezer. It’s great to know the stainless steel finish is easy to clean and resists fingerprints.
Regarding the ice maker, most Frigidaire models have a switch or lever inside the ice maker module to turn it off manually. If you can’t locate it, our support team can guide you step by step. You can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30 a.m. – 8:00 p.m. ET. We’re always here to help! — Reed
Regarding the ice maker, most Frigidaire models have a switch or lever inside the ice maker module to turn it off manually. If you can’t locate it, our support team can guide you step by step. You can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30 a.m. – 8:00 p.m. ET. We’re always here to help! — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Premium Look, Superior Performance
on April 11, 2026
Posted by: HomeChefCT
[This review was collected as part of a promotion.] I am beyond impressed with this unit. It fits perfectly with my kitchen aesthetic and truly lives up to the 'premium' label. Beyond just looking great, it operates quietly and efficiently. Definitely a worthwhile investment for anyone looking to upgrade their home.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 14, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear the unit fits your kitchen aesthetic and is delivering quiet, efficient performance. We appreciate you choosing Frigidaire and are glad it’s been a worthwhile upgrade for your home!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com