Customer reviews from frigidaire.com
Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
67
4 Stars
17
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
This little fridge is great for a small kitchen and is very roomy inside.
on May 26, 2026
Posted by: Nana J
[This review was collected as part of a promotion.] We had a very specific space for this fridge to fit into and it does wonderfully. It’s quite roomy inside and we’re happy with our purchase.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 27, 2026
Hello Nana J, thank you for sharing your experience with us! We’re so pleased to hear that your Frigidaire refrigerator fits perfectly into your specific space and that you’re enjoying the roomy interior.
It’s wonderful to know the appliance is meeting your needs and that you’re happy with your purchase. We truly appreciate you choosing Frigidaire for your home and taking the time to provide your feedback.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
It’s wonderful to know the appliance is meeting your needs and that you’re happy with your purchase. We truly appreciate you choosing Frigidaire for your home and taking the time to provide your feedback.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on May 23, 2026
Posted by: Bettyroot
I really like this new refrigerator. It's a little more compact than my old one and the bottom freezer is really practical in its design. Easy access and better storage capacity. It doesn't have the bulky door handles which really fit our kitchen design. Frigidaire has been a reliable appliance for my family throughout the years.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 26, 2026
Thank you for taking the time to share your feedback! We’re so glad to hear that you’re really enjoying your new refrigerator and that the more compact size and bottom freezer design are working well for your kitchen and storage needs.
It’s wonderful to know that the easy access and improved organization are making a difference for you, and that the handle-free design fits your kitchen style so well. We truly appreciate your continued trust in Frigidaire over the years and are honored to be part of your home.
Thank you again for choosing Frigidaire. We hope your refrigerator continues to serve you well for many years to come. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
It’s wonderful to know that the easy access and improved organization are making a difference for you, and that the handle-free design fits your kitchen style so well. We truly appreciate your continued trust in Frigidaire over the years and are honored to be part of your home.
Thank you again for choosing Frigidaire. We hope your refrigerator continues to serve you well for many years to come. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek
on May 21, 2026
Posted by: Well kept
[This review was collected as part of a promotion.] This frustrating has the perfect amount of space the drench door gives us easy access to everything it doesn't feel cluttered looks great with the fridge organizers too!
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 22, 2026
Hello there, thank you for sharing your feedback. We’re glad to hear you’re enjoying the spacious design and that the door layout gives you easy access to everything. It’s great to know the interior feels organized and uncluttered, especially when paired with your fridge organizers.
We appreciate you taking the time to let us know how the unit is working for you, and we’re happy it’s fitting well into your kitchen space and daily use.
If you have any additional suggestions, comments, or concerns, please feel free to connect with us via Live Chat on our website or through our Customer Support line at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great day! - Maico
We appreciate you taking the time to let us know how the unit is working for you, and we’re happy it’s fitting well into your kitchen space and daily use.
If you have any additional suggestions, comments, or concerns, please feel free to connect with us via Live Chat on our website or through our Customer Support line at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge that fits
on May 21, 2026
Posted by: Kyle1984
[This review was collected as part of a promotion.] Building a new house, and the original contractor ordered whatever fridge they wanted (so it seemed). The one they had delivered to my house and was entirely too big, both width and depth. My wife and I did some shopping around and found the Frigidaire was perfect for our needs: 33 inch width and counter depth. We had it delivered and installed and have loved it ever since. We also love the internal water dispenser, keeping the nice clean look on the outside of the fridge. And as a bonus, the stainless exterior is magnetic!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 22, 2026
Hi Kyle1984!
Thank you so much for taking the time to share your experience with us. We’re delighted to hear that your new Frigidaire refrigerator has been the perfect fit for your home and needs, especially during such an important time as building your new house.
It’s wonderful to know that the counter-depth design, internal water dispenser, and stainless steel finish are all working well for you and your family. We’re especially glad you’re enjoying the clean exterior look and the added convenience of the magnetic surface.
We truly appreciate your kind feedback and are happy to hear that you’ve been enjoying your appliance since installation.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for taking the time to share your experience with us. We’re delighted to hear that your new Frigidaire refrigerator has been the perfect fit for your home and needs, especially during such an important time as building your new house.
It’s wonderful to know that the counter-depth design, internal water dispenser, and stainless steel finish are all working well for you and your family. We’re especially glad you’re enjoying the clean exterior look and the added convenience of the magnetic surface.
We truly appreciate your kind feedback and are happy to hear that you’ve been enjoying your appliance since installation.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
My new Fridge
on May 20, 2026
Posted by: Violet house
[This review was collected as part of a promotion.] We love our new fridge. One item we do not love is the ice falls down into the main bottom drawer. This sometimes prevents the freezer drawer from shutting completely
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 21, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying your new refrigerator overall, but we’re sorry to hear about the issue with ice falling into the lower drawer and occasionally preventing the freezer drawer from closing properly. We understand how inconvenient that can be during daily use.
We appreciate you taking the time to share your experience, and your feedback will be shared with our team for review.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
We appreciate you taking the time to share your experience, and your feedback will be shared with our team for review.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
More space than I imagined!
on May 9, 2026
Posted by: NiknPhil
[This review was collected as part of a promotion.] We bought this to fit in a somewhat small fridge cabinet space. Our prior fridge was not counter depth as this one is so I was worried I’d miss the extra space. But I have been pleased with the abundance of room on the doors that makes up for the depth we lost. I love that the water and ice are inside and there is nothing on the door so it leaves a clean finished look. It is also very quiet which we love! Super happy with our purchase.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 12, 2026
Hi NiknPhil!
Thank you so much for taking the time to share your experience with your new Frigidaire refrigerator. We’re delighted to hear that it has been a great fit for your space and that the counter-depth design has worked out well for your kitchen layout.
It’s wonderful to know that the thoughtful door storage has helped make up for the reduced depth, and that you’re enjoying the clean, streamlined look of the interior water and ice design. We’re also very glad to hear that the quiet operation has added to your overall satisfaction.
At Frigidaire, we aim to design appliances that balance style, function, and everyday convenience, and your feedback is a great reflection of that.
We truly appreciate your support and are happy to hear that you are super satisfied with your purchase.
Thank you again for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for taking the time to share your experience with your new Frigidaire refrigerator. We’re delighted to hear that it has been a great fit for your space and that the counter-depth design has worked out well for your kitchen layout.
It’s wonderful to know that the thoughtful door storage has helped make up for the reduced depth, and that you’re enjoying the clean, streamlined look of the interior water and ice design. We’re also very glad to hear that the quiet operation has added to your overall satisfaction.
At Frigidaire, we aim to design appliances that balance style, function, and everyday convenience, and your feedback is a great reflection of that.
We truly appreciate your support and are happy to hear that you are super satisfied with your purchase.
Thank you again for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Counter Depth Refrigerator for Narrow Spaces
on May 9, 2026
Posted by: StephD44476973
[This review was collected as part of a promotion.] I searched for years (literally) for a counter depth fridge at only 33” wide that included a water dispenser inside. This fridge has exceeded all my expectations. I have more than enough room inside and I love the freezer being at the bottom. It’s very quiet. Overall really great refrigerator!!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 12, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear your Frigidaire counter-depth refrigerator has exceeded your expectations—especially after such a long search. It’s great that the layout, quiet performance, and bottom freezer design are all working so well for you.
We truly appreciate you choosing Frigidaire and are glad it’s a great fit for your kitchen!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We truly appreciate you choosing Frigidaire and are glad it’s a great fit for your kitchen!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size!
on May 6, 2026
Posted by: jpcarrol
[This review was collected as part of a promotion.] We searched for a long time to find this size in a French door Refrigerator that was also counter depth. We wanted a bottom freezer and nothing on the outside (water/ice maker). We only had 33 inches to work with. Thankfully we found this! I would have preferred a door with handles as opposed to having to reach up high to open the door, but otherwise a great refrigerator.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 11, 2026
Hi there,
Thank you for sharing your feedback! We’re glad to hear you were able to find a French door, counter-depth refrigerator that fits your 33-inch space and meets your needs with the bottom freezer design and clean exterior. It’s great to know the unit works well for your kitchen layout, and we appreciate your note regarding the door handle height as helpful feedback.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Thank you for sharing your feedback! We’re glad to hear you were able to find a French door, counter-depth refrigerator that fits your 33-inch space and meets your needs with the bottom freezer design and clean exterior. It’s great to know the unit works well for your kitchen layout, and we appreciate your note regarding the door handle height as helpful feedback.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Written by a customer while visiting frigidaire.com