Customer reviews from frigidaire.ca
Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.3
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
35
4 Stars
16
3 Stars
5
2 Stars
4
1 Star
1
88%of customers recommend this product.
(
52 out of
59)
Customer Reviews for Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Frigidaire Refrigerator with water and ice maker.
on June 8, 2026
Posted by: Dana82
Love this refrigerator. It keeps food fresher than any fridge I have ever had before. I love how the water is on the inside of the door. The Ice maker is also something my family loves. The shelves on the doors are so roomy and can hold a lot of condiments/juices etc. 10/10 recommend
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, June 8, 2026
Hello, Dana82. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Clear lines
on June 8, 2026
Posted by: Lynebec
I bought the refrigerator a month ago; I like its depth and clean lines. I would have liked a meat grinder. Unfortunately, there weren't any models available in the 33-inch width.
Response from frigidaire.caBy Angel, Online Outreach Specialist, June 10, 2026
Hi, Lynebec! Thank you for sharing your feedback on your French-door refrigerator.
We’re glad to hear you’re enjoying the depth and clean, modern design of your refrigerator. We also appreciate your suggestion regarding a meat grinder feature and understand your interest in additional functionality. Your feedback is valuable and will be shared with our product team for future consideration, especially regarding feature availability in the 33-inch width category.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to look into this with you. We’re always here to help whenever you need us. – Angel
We’re glad to hear you’re enjoying the depth and clean, modern design of your refrigerator. We also appreciate your suggestion regarding a meat grinder feature and understand your interest in additional functionality. Your feedback is valuable and will be shared with our product team for future consideration, especially regarding feature availability in the 33-inch width category.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to look into this with you. We’re always here to help whenever you need us. – Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
5
water and ice maker are great!
on June 5, 2026
Posted by: MITTS31
Changed to Frigidaire from a competitor and have been very happy with the choice we made!
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, June 8, 2026
Hi, MITTS31. Welcome to the Frigidaire family! We are absolutely thrilled to hear that you made the switch and that you're so happy with your choice. There is nothing better than having crisp, reliable ice and water right at your fingertips, and we love knowing it’s making a great impression.
Thank you for choosing us to be a part of your kitchen! If you ever need anything at all or have questions about filter replacements down the road, we are always here for you. You can connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Thank you for choosing us to be a part of your kitchen! If you ever need anything at all or have questions about filter replacements down the road, we are always here for you. You can connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Refrigerator works fine the ice maker not good
on June 4, 2026
Posted by: P1649
Refrigerator works as it should the ice maker keeps making ice to the point that the ice over flows and ice falls in the back of the freezer door I have to keep turning the ice maker of when it get close to full as it does not quit making ice on its own. Had repair come and look at it but they had no info on to how to check it ?They said it may need a part but I have not heard back fro anyone yet about repair date?
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, June 5, 2026
Hi P1649,
We’re sorry to hear that your FRFG2033AV refrigerator’s ice maker continues to produce ice beyond the bin’s capacity, causing ice to overflow into the freezer. We can see that you are already working with our Consumer Care Team regarding this matter, and we understand how frustrating it must be to still be waiting for an update on the recommended repair.
For the most current information regarding your case and service status, please continue working with our Consumer Care Team through our live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. ET. They will be able to review your file and provide any available updates regarding parts and scheduling.
— Reed
We’re sorry to hear that your FRFG2033AV refrigerator’s ice maker continues to produce ice beyond the bin’s capacity, causing ice to overflow into the freezer. We can see that you are already working with our Consumer Care Team regarding this matter, and we understand how frustrating it must be to still be waiting for an update on the recommended repair.
For the most current information regarding your case and service status, please continue working with our Consumer Care Team through our live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. ET. They will be able to review your file and provide any available updates regarding parts and scheduling.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Fits perfect looks great works well
on June 2, 2026
Posted by: Sue L
Bought a month ago and completed our kitchen reno perfectly
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, June 4, 2026
Hi, Sue L! Thank you for sharing your feedback! We’re happy to hear that your Frigidaire French Door Refrigerator has been a perfect fit for your kitchen renovation. It’s always great to know our appliances not only perform well but also complement your home’s new look. We truly appreciate you choosing Frigidaire and hope you continue to enjoy your refrigerator for years to come.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Lots of space!
on June 2, 2026
Posted by: Teenie59
I am happy that we bought this refrigerator! When you open the doors everything is in view. I can always find things. I love it!
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, June 2, 2026
Hi, Teenie59. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Excellent fridge but water line froze within a month
on June 2, 2026
Posted by: Juneflowers
The fridge is amazing, no fingerprints and easy to clean on the outside. Ice maker works fine but the waterline seems to have froze within the first month we got it. We currently don't use it because it seems like a pain to fix
Response from frigidaire.caBy Ruth, Online Outreach Specialist, June 3, 2026
Hi there. Thank you for sharing your experience—we’re glad you’re enjoying the easy-to-clean finish and ice maker performance.
For the water line issue, it may be frozen due to temperature settings or a restriction in the line. You can try thawing it by turning the unit off for a few hours and checking that the line isn’t pinched.
If it continues, a service visit may be needed. Let us know if you’d like help with model-specific steps.
Feel free to connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For the water line issue, it may be frozen due to temperature settings or a restriction in the line. You can try thawing it by turning the unit off for a few hours and checking that the line isn’t pinched.
If it continues, a service visit may be needed. Let us know if you’d like help with model-specific steps.
Feel free to connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good Storage Space
on May 29, 2026
Posted by: Steve Z
Good storage space for a counter depth fridge. Needed a meat / cheese drawer. and water system isn't cooled.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, June 1, 2026
Thank you for sharing your feedback with us! We’re glad to hear that you’re pleased with the storage space your counter-depth refrigerator provides. It’s wonderful to know that the design is meeting your needs while maintaining a streamlined fit in your kitchen.
We also appreciate your comments regarding the absence of a dedicated meat and cheese drawer and your concerns about the water dispenser temperature. Feedback like yours is very valuable and helps us better understand the features that are most important to our customers.
If you have questions about your refrigerator’s water system or would like assistance reviewing its operation, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.ca or contact us by phone at 1-(800) 265-8352 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
We also appreciate your comments regarding the absence of a dedicated meat and cheese drawer and your concerns about the water dispenser temperature. Feedback like yours is very valuable and helps us better understand the features that are most important to our customers.
If you have questions about your refrigerator’s water system or would like assistance reviewing its operation, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.ca or contact us by phone at 1-(800) 265-8352 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.ca