Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
28
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for Frigidaire - 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Just the right size!
on February 17, 2026
Posted by: Warwick
[This review was collected as part of a promotion.] We live in an older home with size restrictions and this refrigerator fit perfectly. I researched every brand and kept coming back to the Frigidaire line up of appliances because it checked off most of the boxes for what we were looking for. We chose Frigidaire for all of the kitchen appliances and are very happy.
Response from frigidaire.comBy Chris, Online Outreach Specialist, February 18, 2026
Thank you for sharing your experience! We’re thrilled to hear the refrigerator fit perfectly in your home and that the Frigidaire lineup met all your needs. It’s wonderful that you’re happy with your kitchen appliances! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 21, 2026
Posted by: Jim in LA
[This review was collected as part of a promotion.] I like the sleek design of this refrigerator with its handles on the top and bottom of the French doors. The interior is well-designed and spacious, and the overall running of the appliance is quiet.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 24, 2026
Hi there. We’re thrilled to hear you’re enjoying the sleek design and spacious interior of your refrigerator! It’s great that the appliance is running quietly and meeting your needs. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it 😁
on February 23, 2026
Posted by: Roni j
[This review was collected as part of a promotion.] We love this new refrigerator it is a very roomie inside and we totally enjoy the water feature inside and the ice maker produces a lot of ice we just love the entire thing even though it was not the largest refrigerator it has so much room in it it's really really nice I previously had a Frigidaire refrigerator and totally love that one too I would probably would most certainly buy another one if we have the opportunity thanks so much for your product
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 24, 2026
Hi Roni j, thank you for sharing such wonderful feedback! We’re thrilled to hear how much you love your new refrigerator and that the spacious interior, interior water feature, and high ice production are all exceeding your expectations. It’s especially meaningful to know you previously owned a Frigidaire refrigerator you loved as well and would choose us again in the future.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 25, 2026
Posted by: Gisele7
[This review was collected as part of a promotion.] I am very pleased with my new refrigerator. I find it spacious, easy to organize when full and easy to clean.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 26, 2026
Hi there, Gisele7! Thank you for sharing your feedback! We’re thrilled to hear that your new Frigidaire refrigerator is spacious, easy to organize, and simple to clean. It’s wonderful to know it’s making your daily routines easier and more convenient!
If you have any additional suggestions, comments, or concerns, please connect with us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your refrigerator! - Maico
If you have any additional suggestions, comments, or concerns, please connect with us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your refrigerator! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator
on February 25, 2026
Posted by: Hammer69
[This review was collected as part of a promotion.] Very happy with the new refrigerator, it fit perfectly into our old space and is so nice with the French doors and freezer drawer.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 27, 2026
Thank you for sharing your feedback! We’re delighted to hear that your new refrigerator fits perfectly in your space and that you’re enjoying the French doors and freezer drawer. It’s wonderful to know it’s adding both style and convenience to your kitchen.
If you ever have questions or need assistance with your refrigerator, our team is always happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re thrilled your new refrigerator is meeting your expectations! — Maria
If you ever have questions or need assistance with your refrigerator, our team is always happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re thrilled your new refrigerator is meeting your expectations! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on February 26, 2026
Posted by: RDKetchum
[This review was collected as part of a promotion.] Great refrigerator. I love the size.
Response from frigidaire.comBy John, Online Outreach Specialist, February 26, 2026
Hi, RDKetchum. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
2
Leak from water filter housing
on February 27, 2026
Posted by: EducatedConsumer1
[This review was collected as part of a promotion.] The water filter housing is leaking. This seems to be a common problem mentioned by numerous reviews across various sites. The part needed to repair the leak is on backorder. Frigidaire should review this issue and put out some sort of documentation detailing a fix or create a recall. Also, the availability of the needed parts should be expedited.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 2, 2026
Good day, EducatedConsumer1! Thank you for sharing your experience with the water filter housing. We understand how frustrating it must be to deal with a leak, especially when the replacement part is on backorder. Your feedback regarding common reports of this issue is very important, and we truly empathize with the inconvenience this has caused.
We continually review product feedback and part availability to improve our support and product reliability. While we cannot comment on recalls, please be assured that your suggestions about documentation and expedited parts will be shared with our internal teams for consideration.
If you have any additional suggestions, comments, or concerns, or would like assistance tracking your replacement part, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for reaching out, and we hope you have a great rest of your day! - Maico
We continually review product feedback and part availability to improve our support and product reliability. While we cannot comment on recalls, please be assured that your suggestions about documentation and expedited parts will be shared with our internal teams for consideration.
If you have any additional suggestions, comments, or concerns, or would like assistance tracking your replacement part, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for reaching out, and we hope you have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 1, 2026
Posted by: JRL1029
[This review was collected as part of a promotion.] Plenty of space, great lighting, takes some getting used to the opening handles being so low.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 3, 2026
Hi JRL1029,
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the spacious interior and great lighting — that’s wonderful to know. We understand that the lower handle placement can take a little getting used to, and we appreciate you pointing that out.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the spacious interior and great lighting — that’s wonderful to know. We understand that the lower handle placement can take a little getting used to, and we appreciate you pointing that out.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com