Customer reviews from frigidaire.com
Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
75
4 Stars
19
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
4
Excellent Appliance
on July 8, 2026
Posted by: Captscott
[This review was collected as part of a promotion.] This is the most spacious 33 inch counter depth bridge I have ever used there is plenty of room for anything I have ever needed people than the fridge and more! I hope that I get 20 years out of it like I did my last one
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 9, 2026
Hi, Captscott! Thank you for sharing your feedback on your Frigidaire refrigerator. We’re thrilled to hear that you’re enjoying the spacious design and that it offers all the room you need while fitting perfectly in a 33-inch counter-depth space.
It’s wonderful to know your new refrigerator has exceeded your expectations. We hope it provides you with many years of reliable performance, just as your previous appliance did. Thank you for choosing Frigidaire and for taking the time to share your experience.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
It’s wonderful to know your new refrigerator has exceeded your expectations. We hope it provides you with many years of reliable performance, just as your previous appliance did. Thank you for choosing Frigidaire and for taking the time to share your experience.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent choice for a smaller kitchen
on July 5, 2026
Posted by: Mel9670
[This review was collected as part of a promotion.] I had limited space, so this model gave me a full featured refrigerator.to fit my kitchen.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 8, 2026
Hi Mel9670!
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We're delighted to hear that it was the perfect fit for your smaller kitchen while still providing the features and functionality you needed.
We truly appreciate your support and are grateful that you chose Frigidaire for your home.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We're delighted to hear that it was the perfect fit for your smaller kitchen while still providing the features and functionality you needed.
We truly appreciate your support and are grateful that you chose Frigidaire for your home.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and nice
on July 5, 2026
Posted by: Cait713
[This review was collected as part of a promotion.] We love this fridge. We had a specific size fridge we needed for the space and this fridge is perfect. This fridge has great space on the shelves and doors. We love having no handles... such a space saver.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 6, 2026
Hi there, Valued Customer,
Thank you for your 5-star review! We're delighted to hear that your new refrigerator was the perfect fit for your space and needs.
It’s great to know you’re enjoying the spacious shelving and door storage, as well as the sleek handle-free design that helps maximize your available space. We truly appreciate your thoughtful feedback and your support of Frigidaire.
Thank you for choosing our product! If you ever have any questions or need assistance, please don't hesitate to reach out to us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you in any way we can.
Thank you again for your kind feedback. Have a wonderful day!
Best regards,
Christian
Thank you for your 5-star review! We're delighted to hear that your new refrigerator was the perfect fit for your space and needs.
It’s great to know you’re enjoying the spacious shelving and door storage, as well as the sleek handle-free design that helps maximize your available space. We truly appreciate your thoughtful feedback and your support of Frigidaire.
Thank you for choosing our product! If you ever have any questions or need assistance, please don't hesitate to reach out to us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you in any way we can.
Thank you again for your kind feedback. Have a wonderful day!
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge, nice open layout.
on July 3, 2026
Posted by: Hopefullywinner
[This review was collected as part of a promotion.] I love this fridge. For being counter depth and less wide than most this fridge is super spacey. I love the open layout. Even though the water dispenser is inside the pressure is prefect to fill a glass/bottle fast. Ice make works great. Perfect fridge for those who have a smaller space to fit one in to. For reference my home was built in 1979.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 6, 2026
Hello there, Hopefullywinner! Thank you for sharing such detailed feedback! We’re thrilled to hear that your Frigidaire refrigerator is exceeding your expectations, especially with its counter-depth design and efficient use of space. It’s great to know the open layout is working well for you and that the interior water dispenser pressure makes filling glasses and bottles quick and convenient. We’re also glad the ice maker is performing reliably and that the design is a great fit for your home’s space.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 3, 2026
Posted by: Willwin
[This review was collected as part of a promotion.] So far so good! I love my new fridge! It’s quiet, it’s cold and it’s very sleek looking. Water is cold ice is cute. I hope to have this fridge for a very long time!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 6, 2026
Hi Willwin!
Thank you for sharing your experience with your new Frigidaire refrigerator. We’re delighted to hear that you’re enjoying its quiet performance, consistent cooling, and sleek design. It’s also great to know the water and ice features are working well for you.
We truly appreciate your kind words and your confidence in your new appliance. We hope it continues to serve you well for many years to come.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your new Frigidaire refrigerator. We’re delighted to hear that you’re enjoying its quiet performance, consistent cooling, and sleek design. It’s also great to know the water and ice features are working well for you.
We truly appreciate your kind words and your confidence in your new appliance. We hope it continues to serve you well for many years to come.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well
on July 3, 2026
Posted by: Mainer1983
[This review was collected as part of a promotion.] Does everything it's advertised to do
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 6, 2026
Hi there, thank you for sharing your feedback! We're glad to hear that your refrigerator is working well and meeting your expectations. We appreciate you choosing Frigidaire and taking the time to share your experience.
If you have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great refrigerator
on June 28, 2026
Posted by: MW00
[This review was collected as part of a promotion.] I like my new spacious refrigeratory - easy to find things. I do wish it had come with a deli drawer - not sure why they removed this handy organizing feature.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 1, 2026
Hi MW00!
Thank you for taking the time to share your feedback with us. We’re glad to hear that you’re enjoying your new spacious refrigerator and that it’s making it easy to find your items.
We also appreciate your comments regarding the deli drawer. Feedback like yours is very helpful and will be shared with the appropriate team for review as we continue working to improve our products and features.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re glad to hear that you’re enjoying your new spacious refrigerator and that it’s making it easy to find your items.
We also appreciate your comments regarding the deli drawer. Feedback like yours is very helpful and will be shared with the appropriate team for review as we continue working to improve our products and features.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Too soon to review but immediate thoughts..
on June 27, 2026
Posted by: CMHKentucky
[This review was collected as part of a promotion.] We've only had the fridge for a week so it's an awkward time to review it- but I will speak to the immediate observations. The design allows for a good amount of storage, what I noticed the most was the amount of visibility I got to the contents of my refrigerator compared to the old Kenmore I replaced.. Water and ice maker easy to hook up. Nice streamlined look. It also is smaller than my old fridge but weirdly holds more and has given us some square footage back.
While I love that we have transitioned to making freezer units on the bottom, the capacity of this fridge's freezer is pretty small and a little awkward. It is likely what suffered to accommodate the fridge space. This worked fine for us because we have an additional deep freeze in the back of our house. If you are someone who uses a lot of freezer space, I recommend buying an additional deep freeze (they are actually really nice to have regardless).
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 1, 2026
Hi there. Thank you for taking the time to share your detailed first impressions! We're glad to hear you're enjoying your new Frigidaire refrigerator and that the storage layout, visibility, streamlined design, and easy water and ice setup have been positive changes from your previous unit. It's great to know the refrigerator is helping you maximize space while giving your kitchen a fresh look.
We appreciate your honest feedback about the freezer capacity as well. Customer insights like yours are valuable, and we're happy to hear the overall design is working well for your needs. Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your honest feedback about the freezer capacity as well. Customer insights like yours are valuable, and we're happy to hear the overall design is working well for your needs. Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com