Customer reviews from frigidaire.ca
Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.3 out of 5
4.3
(85 Reviews)
Open Ratings Snapshot
Rating breakdown 85 reviews
5 Stars
49
4 Stars
22
3 Stars
6
2 Stars
5
1 Star
3
89%of customers recommend this product. 
(
70 out of 79
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5 out of 5
5
New Fridge
on August 25, 2026
Posted by: Bob18
Very happy with our new fridge, ice cube system awesome!
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, August 26, 2026
Hi Bob18!

Thank you for sharing your feedback! We’re thrilled to hear that you’re very happy with your new Frigidaire refrigerator and especially enjoying the ice-making system.

We truly appreciate your choosing Frigidaire and hope you continue to enjoy your new fridge. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4 out of 5
4
great fridge
on August 24, 2026
Posted by: Thepasman
fridge has been working great so far. the door opener handles being on the top and bottom of door takes a while to get used to it. Happy wish the purchase.
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, August 25, 2026
Hello Thepasman!

Thank you for taking the time to share your feedback about your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator, model FRSS2323AS! We’re delighted to hear that your refrigerator has been working great so far and that you’re happy with your purchase.
We understand that getting accustomed to the door handle design can take some time, especially with the handles positioned at the top and bottom of the doors. We appreciate your feedback and are glad that, overall, your new refrigerator is meeting your expectations.

If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy its convenience and reliable performance for many years to come!~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Great features
on August 24, 2026
Posted by: Gurtej
I got this appliance a month ago. It has multiple features. It has all those feature like water dispenser and ice maker which was my primary requirements while looking for the new fridge.
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, August 25, 2026
Hello Gurtej!

Thank you for taking the time to share your feedback about your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG2033AV! We’re delighted to hear that your new refrigerator is meeting your expectations after your first month of ownership.
It’s wonderful to know that you’re enjoying the multiple features, especially the water dispenser and ice maker, which were important to you when choosing your new refrigerator. We’re thrilled that you found a Frigidaire model with the features you were looking for.

If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy the convenience, functionality, and reliable performance of your new refrigerator for many years to come!~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
4 out of 5
4
Great size
on August 23, 2026
Posted by: Spacemeister
Very happy so far with size and function. Good amount of space
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, August 24, 2026
Hello Spacemeister!

Thank you for taking the time to share your feedback about your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG2033AV! We’re delighted to hear that you’re very happy with the size and functionality of your new refrigerator.
It’s wonderful to know that the refrigerator provides a good amount of space while fitting your needs. We truly appreciate you choosing Frigidaire and hope you continue to enjoy its convenient design and reliable performance for many years to come!

If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
4 out of 5
4
Thirst quencher
on August 20, 2026
Posted by: Davvey
We used to stand by the water tap letting it run until cold, how menu hundreds of gallons went down the drain? With our new fridge my nine year old can grab a glass full of ice from the freezer and fill it with filtered water from inside the fridge, always a cold drink.
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, August 24, 2026
Good day, Davvey! Thank you for sharing such a wonderful review! We’re thrilled to hear that your new Frigidaire refrigerator is helping your family enjoy cold, refreshing drinks while reducing the amount of water that used to be wasted waiting for the tap to run cold.

It’s great to know that the convenient ice maker and internal filtered water dispenser are making such a positive difference, and we love hearing that your nine-year-old can easily get a cold drink independently!

We truly appreciate you choosing Frigidaire and hope you continue enjoying your new refrigerator for many years to come.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you, and have a great rest of your day!

- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Quiet, great features,
on August 19, 2026
Posted by: Moriss7
Have been using it for 2 months and no issues. ice maker and water dispenser work as expected. Frigidaire is up to their reputation
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 24, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that after two months, your Frigidaire refrigerator has been performing reliably and that the ice maker and water dispenser are working as expected. We’re proud to know Frigidaire is living up to your expectations and truly appreciate your trust in our brand!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
lots of storage ane great features
on August 19, 2026
Posted by: Sheild Explorer
Very happy with this fridge and all its features. We prefer the internal icemaker and water dispenser as it keeps the look and area much cleaner. It has been 6 months, and I would definitely purchase it again.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, August 21, 2026
Good day, Shield Explorer! Thank you for sharing your wonderful feedback! We’re thrilled to hear that you’re very happy with your Frigidaire refrigerator and its features. We’re glad the ample storage, internal icemaker, and water dispenser are working well for you while keeping the exterior looking clean and streamlined. It’s especially great to know that after six months, you would definitely purchase it again!

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.

Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Love the look
on August 18, 2026
Posted by: Whatamess
We’ve had our new fridge for two weeks very happy so far
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 20, 2026
Hi Whatamess, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're very happy with your new Frigidaire Counter-Depth French Door Refrigerator and that you're enjoying its look.

Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.ca
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