Customer reviews from frigidaire.ca
Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.3
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
35
4 Stars
16
3 Stars
5
2 Stars
4
1 Star
1
88%of customers recommend this product.
(
52 out of
59)
Customer Reviews for Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Great choice!
on July 19, 2026
Posted by: Blaine T
Bought a few weeks ago, hooked up the water and plugged it in and it works as it should. Feels like it has more interior room than the larger samsung it replaced. Build quality seems really good! Time will tell if this beats the 10 year lifespan of our previous refridgerator - I think it will!
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, July 22, 2026
Hi, Blaine T! Thank you for sharing your feedback! We’re delighted to hear that your new Frigidaire French-Door refrigerator has been a great choice for your home. It’s wonderful to know that you’re enjoying the spacious interior, quality design, and reliable performance. We appreciate you choosing Frigidaire and hope your refrigerator continues to provide convenience and freshness for many years to come.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST. Our team will be happy to dive right in and assist with any questions you may have.
Thank you again for trusting Frigidaire for your kitchen needs. We’re excited to be part of your home! -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST. Our team will be happy to dive right in and assist with any questions you may have.
Thank you again for trusting Frigidaire for your kitchen needs. We’re excited to be part of your home! -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Fridge works great but malfunctioning part means we can’t hook up the water and ice features until the part arrives
on July 13, 2026
Posted by: W Cornock
We purchased the fridge and love the space inside and the large space for items inside the doors but unfortunately we couldn’t get the ice maker or water dispenser connected as it leaked inside when we tried - we did get through to Frigidaire and they had a service company contact us to make an appointment- we couldn’t get on appointment through the online feature on the website - it’s been a couple of weeks since the repair company came out and advised there a defective part that needs replacing- we are still waiting for the part to come in - until it does we can’t review the fridge properly
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 14, 2026
Hi W Cornock, thank you for sharing your experience. We're glad to hear you're enjoying the spacious interior and door storage of your refrigerator, though we're sorry to learn about the leak preventing you from using the water dispenser and ice maker. We understand how frustrating it is to be waiting for the replacement part. Since your refrigerator has already been inspected and a part has been ordered, we recommend continuing to work with the service provider. If you need any additional assistance or would like to check on your service, please connect with us through the live chat at Frigidaire.ca or call us at 1-800-265-8352. We'd be happy to assist you further. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge
on July 13, 2026
Posted by: CorbyLou
I bought this fridge about a month ago, so far, really happy. Really spacious fridge, looks really nice without any handles
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, July 13, 2026
Hi there, our valued customer.
Thank you for sharing your experience! We're delighted to hear that you’re enjoying your new refrigerator and its spacious interior. It's great to know that the sleek, handle-free design is adding a stylish touch to your kitchen as well. We appreciate your support and thank you for choosing our product. We hope it continues to provide excellent performance and convenience for many years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for sharing your experience! We're delighted to hear that you’re enjoying your new refrigerator and its spacious interior. It's great to know that the sleek, handle-free design is adding a stylish touch to your kitchen as well. We appreciate your support and thank you for choosing our product. We hope it continues to provide excellent performance and convenience for many years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Good size fridge
on July 11, 2026
Posted by: Cute bear
Other than the veggie drawers are a bit short. I love the fridge so far. Everything is what I’m looking for.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 13, 2026
Hi there, thank you for sharing your feedback! We’re happy to hear you’re enjoying your 20 Cu. Ft. Counter-Depth French Door Refrigerator and that it provides the size and features you were looking for. We appreciate your comment regarding the vegetable drawers and will share your feedback with the appropriate team for future improvements. We’re glad your Frigidaire refrigerator has been a great fit for your home. If you ever have any questions or need assistance with your refrigerator, please reach out to us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Well designed
on July 10, 2026
Posted by: Mike7D
I appreciate every aspect of this refrigerator, from its handleless design and internal water dispenser to the way the doors close. Highly recommend!
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, July 13, 2026
Hi, Mike7D! We appreciate your positive review and recommendation! It’s wonderful to know that your Frigidaire French-door refrigerator is providing the design, convenience, and performance you were looking for. We’re pleased that the details, from the handleless design to the internal water dispenser, have made such a great impression.
If you have any questions or require support in the future, please don’t hesitate to contact us through Live Chat at frigidaire.ca or call 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we’ll dive right in. -Angel
If you have any questions or require support in the future, please don’t hesitate to contact us through Live Chat at frigidaire.ca or call 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we’ll dive right in. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
5
We love it!
on July 6, 2026
Posted by: Emvp
Great fridge. Perfect size. Works really well. Happy we chose it!
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, July 6, 2026
Hello, Emvp. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to help. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
2
DO NOT RECOMMEND
on July 5, 2026
Posted by: DianaB
I bought this model in December and it has required 2 repairs for the internal water filter within the first 6 months of ownership. The first repair required a replacement of the entire motherboard which fixed the water dispenser but one month after that first repair the filter is broken again (wouldn't stop running water and we had to shut our water line off.) Would NOT recommend this model or brand.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 8, 2026
Hi DianaB, thank you for sharing your feedback. We're sorry to hear that you've experienced repeated issues with your FRFG2033AV refrigerator's water dispenser and filter system within such a short time. We understand how frustrating it is to have multiple repairs and then encounter another issue.
As a few basic troubleshooting steps, please ensure the water filter is fully installed and locked into place, inspect the dispenser paddle to make sure it is not stuck or obstructed, and check that the water line behind the refrigerator is not kinked. If the dispenser continues running after use, we recommend keeping the water supply turned off until the unit can be inspected to help prevent potential water damage.
While we were unable to locate any previous contact with us regarding your concerns, we'd like to ensure you receive the assistance you need and that your appliance is performing as designed. Please connect with us via live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to review your situation and assist you with the next steps.
— Reed
As a few basic troubleshooting steps, please ensure the water filter is fully installed and locked into place, inspect the dispenser paddle to make sure it is not stuck or obstructed, and check that the water line behind the refrigerator is not kinked. If the dispenser continues running after use, we recommend keeping the water supply turned off until the unit can be inspected to help prevent potential water damage.
While we were unable to locate any previous contact with us regarding your concerns, we'd like to ensure you receive the assistance you need and that your appliance is performing as designed. Please connect with us via live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to review your situation and assist you with the next steps.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Good fridge
on June 30, 2026
Posted by: B1964PF
Fridge works great although we returned 2 fridges because of small factory dents.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 1, 2026
Hi there, thank you for sharing your feedback. We're glad to hear that your refrigerator is working great, though we're sorry that you had to return two units due to factory dents. We understand how disappointing that experience must have been and appreciate your patience throughout the process.
If you have any additional questions or need further assistance, please connect with us via live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you have any additional questions or need further assistance, please connect with us via live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.ca