Customer reviews from frigidaire.ca
Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.3
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
49
4 Stars
22
3 Stars
6
2 Stars
5
1 Star
3
89%of customers recommend this product.
(
70 out of
79)
Customer Reviews for Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
4
Lots of room
on September 12, 2026
Posted by: Bobbie7
We love the size of the fridge. At first I thought it would be too small but it is surprisingly very spacious. The countertop depth fits perfectly in our space.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, September 15, 2026
Hi Bobbie7, thank you for sharing your experience with us! We’re thrilled to hear that you’re loving the spacious interior of your Frigidaire refrigerator. It’s wonderful to know that the countertop-depth design fits perfectly in your space while still providing more room than you expected.
We truly appreciate your feedback and hope you continue to enjoy the convenience and functionality of your new refrigerator!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate your feedback and hope you continue to enjoy the convenience and functionality of your new refrigerator!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very quiet
on September 8, 2026
Posted by: Canadia
I bought this fridge and am hi very happy with it easy to clean and spacious fits perfectly in my kiitchen
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 9, 2026
Dear Valued Customer,
Thank you for the fantastic 5-star review! We’re delighted to hear that you’re very happy with your new Frigidaire refrigerator. It’s wonderful to know that you’re enjoying the spacious interior, easy-to-clean design, and perfect fit in your kitchen. We truly appreciate your choosing Frigidaire!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for the fantastic 5-star review! We’re delighted to hear that you’re very happy with your new Frigidaire refrigerator. It’s wonderful to know that you’re enjoying the spacious interior, easy-to-clean design, and perfect fit in your kitchen. We truly appreciate your choosing Frigidaire!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Disappointed customer
on September 7, 2026
Posted by: Celeste_mb
We got our new fridge on August 20. We were so excited to have it but a week after it was installed, it stopped working properly. The freezer was working beautifully. The fridge, however, was cosplaying as a freezer as well. We even bought two separate fridge thermometers just to double check the temperature. Right now it’s hovering between 0C and 1C. Unfortunately for us, the earliest appointment we could get is September 19.
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, September 11, 2026
Hi there, Celeste_mb! We’re truly sorry to hear about your disappointing experience with your new refrigerator. We understand how exciting it must have been to receive your new fridge on August 20, only to have it stop working properly just a week after installation. We can certainly understand your frustration, especially with the refrigerator compartment reaching temperatures between 0°C and 1°C and essentially behaving like a freezer.
We also understand how concerning it is to wait until September 19 for the earliest available appointment. We appreciate you taking the extra step of using two separate thermometers to confirm the temperature and thank you for your patience while this issue is being addressed.
We can see that you are working with our Customer Care Team toward a service appointment with a technician. We hope this will help get your refrigerator operating properly again as soon as possible.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We also understand how concerning it is to wait until September 19 for the earliest available appointment. We appreciate you taking the extra step of using two separate thermometers to confirm the temperature and thank you for your patience while this issue is being addressed.
We can see that you are working with our Customer Care Team toward a service appointment with a technician. We hope this will help get your refrigerator operating properly again as soon as possible.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Greatest 20 cu ft refrigerator
on September 3, 2026
Posted by: brazy
Bought 1 month ago and love the French doors and the bottom freezer- so roomy!Chanty
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, September 8, 2026
Thank you for taking the time to share your feedback! We’re delighted to hear that you’re loving your new refrigerator after a month of use. It’s wonderful to know that the French-door design and roomy bottom freezer are making storage more convenient for you.
We hope your refrigerator continues to provide excellent performance and plenty of convenient storage for many years to come. Thank you for choosing Frigidaire! - Maria
We hope your refrigerator continues to provide excellent performance and plenty of convenient storage for many years to come. Thank you for choosing Frigidaire! - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Lots of fridge space up top and love water dispenser
on September 3, 2026
Posted by: Maretsky
Love 💕 my new fridge but would like more freezer space
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 3, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re so glad to hear you’re loving your new refrigerator, especially the spacious refrigerator compartment and convenient water dispenser. We also appreciate your feedback about the freezer capacity, as comments like yours help us better understand what matters most to our customers. Thank you for choosing Frigidaire and for sharing your experience!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for sharing your feedback! We’re so glad to hear you’re loving your new refrigerator, especially the spacious refrigerator compartment and convenient water dispenser. We also appreciate your feedback about the freezer capacity, as comments like yours help us better understand what matters most to our customers. Thank you for choosing Frigidaire and for sharing your experience!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Water filter leak
on August 27, 2026
Posted by: DougH
Sorry, ...but day one the water filter, when used, leaked excessively. Service call made and I am waiting for that.
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 28, 2026
Hi DougH, thank you for taking the time to share your feedback. We’re sorry to hear that your Frigidaire refrigerator’s water filter leaked excessively from the first day of use. We understand how frustrating this is, especially while you’re waiting for your service appointment.
As a basic troubleshooting step, please confirm that the filter is fully seated and properly locked into place according to the owner’s manual. If it continues to leak, please avoid using the water dispenser until the issue has been evaluated.
For further assistance, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. Our team can provide additional troubleshooting and help with the next steps.
— Reed
As a basic troubleshooting step, please confirm that the filter is fully seated and properly locked into place according to the owner’s manual. If it continues to leak, please avoid using the water dispenser until the issue has been evaluated.
For further assistance, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. Our team can provide additional troubleshooting and help with the next steps.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Beautiful value
on August 26, 2026
Posted by: Aquigem
This fridge not only looks amazing but is one of the highest quality fridges ive ever owned. I love the ice machine and water in the fridge.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, August 27, 2026
Thank you for your wonderful feedback, Aquigem! We're thrilled to hear that you're impressed with the quality and design of your Frigidaire refrigerator. It's great to know you're enjoying the convenience of the ice maker and water dispenser as well. We truly appreciate you choosing Frigidaire and hope you continue loving your new refrigerator!
If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Freezing our Vegetables & Condiments
on August 26, 2026
Posted by: musicianoffline
Bought this at the end of april and it has been freezing our vegetables, condiments and pickles etc. will freeze heads of iceberg lettuce solid. has ruined lots of food.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 27, 2026
Hi musicianoffline, thank you for taking the time to share your detailed feedback. We're truly sorry to hear that your Frigidaire Counter-Depth French Door Refrigerator has been freezing vegetables, condiments, pickles, and other foods. We understand how frustrating it must be to have so much food ruined.
As a basic troubleshooting step, please make sure food is not placed directly in front of or too close to the refrigerator's air vents, as items in these areas can become colder than the rest of the compartment. Also, verify that the refrigerator temperature is set appropriately and that the air vents are not blocked by food or containers. If the issue continues, we recommend having the refrigerator evaluated by an authorized service professional to determine whether it is maintaining the proper temperature.
We appreciate you bringing this concern to our attention. Your feedback regarding the refrigerator's temperature performance is valuable.
If you have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further. — Reed
As a basic troubleshooting step, please make sure food is not placed directly in front of or too close to the refrigerator's air vents, as items in these areas can become colder than the rest of the compartment. Also, verify that the refrigerator temperature is set appropriately and that the air vents are not blocked by food or containers. If the issue continues, we recommend having the refrigerator evaluated by an authorized service professional to determine whether it is maintaining the proper temperature.
We appreciate you bringing this concern to our attention. Your feedback regarding the refrigerator's temperature performance is valuable.
If you have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further. — Reed
Written by a customer while visiting frigidaire.ca