Customer reviews from frigidaire.com
Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
67
4 Stars
17
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
on July 17, 2026
Posted by: EMCtwo
[This review was collected as part of a promotion.] We love the simplicity of the interior that leaves more room for groceries, the easy to use water dispenser and the shape of the ice cubes.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 21, 2026
Hi, EMCtwo! Thank you for your wonderful review! We're thrilled to hear you're loving your new Frigidaire refrigerator. It's great to know the spacious interior, easy-to-use water dispenser, and ice cube design have made such a positive impression. We truly appreciate you choosing Frigidaire and hope your refrigerator continues to bring convenience and reliable performance to your home for many years to come.
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Friidge
on July 17, 2026
Posted by: B Bob
[This review was collected as part of a promotion.] Nice Fridge, I just wish it didn't make a very loud buzzing noise a couple time daily.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 21, 2026
Hi, B Bob! Thank you for your review! We're glad to hear you're enjoying your new Frigidaire refrigerator. We also appreciate you sharing your feedback about the buzzing noise you hear a couple of times each day. Your comments are valuable and will be shared with our product team as we continue to improve our appliances. If the noise becomes unusually loud, frequent, or you have concerns about its operation, we'd be happy to help further.
Please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to assist.
-Rox
Please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to assist.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Refrigerator for Smaller Households
on July 15, 2026
Posted by: Rubob
[This review was collected as part of a promotion.] After an initial problem with the water intake system this refrigerator is good for a retired couple. Temperature in both the refrigerator is easily controlled.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 16, 2026
Hi there, Rubob! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire refrigerator has been a good fit for your household and that you’re enjoying the easy temperature control. We appreciate you sharing your experience with the water intake system and are happy that your refrigerator is now meeting your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Upgrade
on July 12, 2026
Posted by: Janaita
[This review was collected as part of a promotion.] This is an upgrade for us. The icemaker is fast the fridge is very spacious though it could use another shelf included love the gallon size sides and the crispers. Wish it had one for deli items. The water dispenser is good however the water is not cold at all which is a disappointment. Size description not accurate I had to cut the trim in my space another inch so it would fit. But overall happy with purchase
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 14, 2026
Hi there, thank you for sharing your feedback! We're glad to hear you're happy with your new refrigerator and are enjoying the spacious interior, fast ice maker, gallon-size door bins, and crisper drawers. We appreciate your suggestions regarding an additional shelf and a dedicated deli drawer. We're sorry to hear the water from the dispenser isn't as cold as you expected. As a basic troubleshooting step, please dispense several glasses of water after periods of non-use, as water remaining in the line may warm to room temperature, and ensure the refrigerator is set to the recommended temperature. We also appreciate your comments regarding the installation dimensions and the adjustments required for your space. If the water temperature continues to be a concern or you have any questions, please reach out to us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect appliance!
on July 9, 2026
Posted by: Birdie162
[This review was collected as part of a promotion.] We absolutely love our new refrigerator! It is a beautiful and quiet addition to our kitchen. It maintains accurate temperature and is easy to keep clean. Definitely happy with our purchase!
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 9, 2026
Hello Birdie162!
Thank you for taking the time to share your wonderful feedback! We're delighted to hear that you absolutely love your new Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator. It's great to know that you appreciate its beautiful design, quiet operation, accurate temperature performance, and easy-to-clean features. We're thrilled that your refrigerator has been a wonderful addition to your kitchen and that you're happy with your purchase.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire. We truly appreciate your trust in our brand and hope you continue to enjoy your refrigerator for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback! We're delighted to hear that you absolutely love your new Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator. It's great to know that you appreciate its beautiful design, quiet operation, accurate temperature performance, and easy-to-clean features. We're thrilled that your refrigerator has been a wonderful addition to your kitchen and that you're happy with your purchase.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire. We truly appreciate your trust in our brand and hope you continue to enjoy your refrigerator for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge
on July 8, 2026
Posted by: DJD 80
[This review was collected as part of a promotion.] So happy we got this! Great space, perfect ice and sleek looking
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 9, 2026
Hi there, thank you for sharing your feedback! We're delighted to hear that you love your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator. It's wonderful to know that you're enjoying the spacious interior, great ice maker performance, and sleek design.
We truly appreciate you taking the time to share your experience and are glad your refrigerator is meeting your expectations.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
We truly appreciate you taking the time to share your experience and are glad your refrigerator is meeting your expectations.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent Appliance
on July 8, 2026
Posted by: Captscott
[This review was collected as part of a promotion.] This is the most spacious 33 inch counter depth bridge I have ever used there is plenty of room for anything I have ever needed people than the fridge and more! I hope that I get 20 years out of it like I did my last one
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 9, 2026
Hi, Captscott! Thank you for sharing your feedback on your Frigidaire refrigerator. We’re thrilled to hear that you’re enjoying the spacious design and that it offers all the room you need while fitting perfectly in a 33-inch counter-depth space.
It’s wonderful to know your new refrigerator has exceeded your expectations. We hope it provides you with many years of reliable performance, just as your previous appliance did. Thank you for choosing Frigidaire and for taking the time to share your experience.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
It’s wonderful to know your new refrigerator has exceeded your expectations. We hope it provides you with many years of reliable performance, just as your previous appliance did. Thank you for choosing Frigidaire and for taking the time to share your experience.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent choice for a smaller kitchen
on July 5, 2026
Posted by: Mel9670
[This review was collected as part of a promotion.] I had limited space, so this model gave me a full featured refrigerator.to fit my kitchen.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 8, 2026
Hi Mel9670!
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We're delighted to hear that it was the perfect fit for your smaller kitchen while still providing the features and functionality you needed.
We truly appreciate your support and are grateful that you chose Frigidaire for your home.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We're delighted to hear that it was the perfect fit for your smaller kitchen while still providing the features and functionality you needed.
We truly appreciate your support and are grateful that you chose Frigidaire for your home.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com