Customer reviews from frigidaire.com
Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.8
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
75
4 Stars
19
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Would recommend to family
on August 28, 2026
Posted by: ImJohan
[This review was collected as part of a promotion.] This refrigerator fit perfectly and it looks just as good. Keeps everything at the perfect temperature.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 1, 2026
Good day, I'm Johan! Thank you so much for your wonderful feedback! We’re delighted to hear that your Frigidaire refrigerator was the perfect fit for your space and that you’re enjoying its great appearance and reliable temperature control. It means a lot to know that you would recommend it to your family!
Thank you for choosing Frigidaire and for taking the time to share your experience with us. We truly appreciate your support and hope you continue to enjoy your refrigerator for years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Thank you for choosing Frigidaire and for taking the time to share your experience with us. We truly appreciate your support and hope you continue to enjoy your refrigerator for years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 26, 2026
Posted by: Geris64
[This review was collected as part of a promotion.] We love the counter depth French door fridge. It’s plenty of room for us and has a sleek design with easy water access inside.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 28, 2026
Hi Geris64, thank you for taking the time to share your feedback! We’re delighted to hear that you love your Frigidaire counter-depth French door refrigerator and appreciate its spacious interior, sleek design, and convenient interior water access. We’re so glad it’s a great fit for your needs!
We truly appreciate you choosing Frigidaire and sharing your positive experience with us. If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
We truly appreciate you choosing Frigidaire and sharing your positive experience with us. If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fit and plenty of space
on August 17, 2026
Posted by: Iaa2026
[This review was collected as part of a promotion.] Plenty of storage space, looks great and integrates perfectly with my kitchen
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 17, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying the generous storage space and stylish design of your new appliance. It’s wonderful to know that it integrates so well with your kitchen.
We truly appreciate you choosing our product and hope you continue to enjoy it for years to come!
Should you have any other questions or concerns that we may be able to assist with, please connect with us via live chat at frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying the generous storage space and stylish design of your new appliance. It’s wonderful to know that it integrates so well with your kitchen.
We truly appreciate you choosing our product and hope you continue to enjoy it for years to come!
Should you have any other questions or concerns that we may be able to assist with, please connect with us via live chat at frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 13, 2026
Posted by: Shinndig
[This review was collected as part of a promotion.] Love the fridge, very roomy, love the counter depth !
Not producing a lot of ice. No handles are great as we live in a tiny home and any space saving feature is great
Not producing a lot of ice. No handles are great as we live in a tiny home and any space saving feature is great
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 14, 2026
Hello Shinndig!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG2033AV! We’re delighted to hear that you’re loving your new refrigerator and appreciate its roomy interior and convenient counter-depth design.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. It’s wonderful to know that the refrigerator provides the spacious storage you need while fitting beautifully into your kitchen. We truly appreciate you choosing Frigidaire and hope you continue to enjoy its style, convenience, and reliable performance for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG2033AV! We’re delighted to hear that you’re loving your new refrigerator and appreciate its roomy interior and convenient counter-depth design.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. It’s wonderful to know that the refrigerator provides the spacious storage you need while fitting beautifully into your kitchen. We truly appreciate you choosing Frigidaire and hope you continue to enjoy its style, convenience, and reliable performance for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 8, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Works well.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 11, 2026
Thank you for taking the time to share your feedback! We’re glad to hear that your new refrigerator is working well for you.
We truly appreciate you choosing Frigidaire and hope your refrigerator continues to provide reliable performance and convenience for many years to come.
If you have any questions or need assistance with your refrigerator, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
We truly appreciate you choosing Frigidaire and hope your refrigerator continues to provide reliable performance and convenience for many years to come.
If you have any questions or need assistance with your refrigerator, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire, You Know The One!
on August 7, 2026
Posted by: The Person
I'm ridiculously happy with this model! It suits our family's need and size! Thank you!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 11, 2026
Hi there. Thank you for the wonderful review! We’re thrilled to hear your Frigidaire appliance is such a great fit for your family. We’re so happy you love it!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Look Great Fridge
on August 3, 2026
Posted by: Me Just Me
[This review was collected as part of a promotion.] The look is amazing. The counter depth with no handles fits my space perfect. The digital temperature settings are easy to see and use. The fridge and freezer warn you if the door is even slightly open. The first night I filled the freezer I did not realize the door was slightly open and it warned me at 32 degrees and I was able to fix the problem without losing my food. I wasn't going to hook up the water until I learned that I can turn off my ice maker which is perfect. I have no regrets buying this refrigerator.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 5, 2026
Hi there! Thank you for sharing your wonderful feedback! We’re delighted to hear that you’re enjoying your Frigidaire refrigerator and that its counter-depth design, handle-free look, and digital temperature controls fit your space perfectly.
We’re especially glad the door alerts helped you catch the freezer door being slightly open and avoid any potential food loss. It’s great to know that features like the ability to turn off the ice maker have also added convenience to your experience.
We truly appreciate you choosing Frigidaire and taking the time to share your experience. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We’re especially glad the door alerts helped you catch the freezer door being slightly open and avoid any potential food loss. It’s great to know that features like the ability to turn off the ice maker have also added convenience to your experience.
We truly appreciate you choosing Frigidaire and taking the time to share your experience. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 1, 2026
Posted by: Jj321
[This review was collected as part of a promotion.] I happy with my new fridge. The freezer fit plenty and I love how I don't have to bend down to get into my fridge.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 4, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you’re happy with your new refrigerator. It’s great to know that the freezer provides plenty of storage space and that you’re enjoying the convenience of having the refrigerator section at a more comfortable height.
We’re delighted that your refrigerator is making everyday use easier and more enjoyable. If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We hope your refrigerator continues to provide reliable performance and convenience for many years to come! - Maria
We’re delighted that your refrigerator is making everyday use easier and more enjoyable. If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We hope your refrigerator continues to provide reliable performance and convenience for many years to come! - Maria
Written by a customer while visiting frigidaire.com