Customer reviews from frigidaire.ca
Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.3
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
49
4 Stars
22
3 Stars
6
2 Stars
5
1 Star
3
89%of customers recommend this product.
(
70 out of
79)
Customer Reviews for Frigidaire - 32 in. Wide 20 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Love it
on March 21, 2026
Posted by: Harley58
It’s quite big inside and I like ice maker inside the freezer
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, March 24, 2026
Hi there, Harley58! Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the spacious interior of your Frigidaire refrigerator and that the ice maker in the freezer is a feature you like. It’s great to know it’s meeting your needs!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you again, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you again, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
J’adore!
on March 8, 2026
Posted by: Québecfr
Tres bon réfrigérateur, beaucoup d’espace. Petit bémol, l’eau n’est pas froide. Sinon on adore.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, March 10, 2026
Bonjour! Merci de nous avoir fait part de vos commentaires. Nous sommes ravis d'apprendre que vous appréciez votre réfrigérateur et que son espace répond bien à vos besoins. C'est formidable de savoir qu'il vous plaît.
Par ailleurs, nous sommes désolés d'apprendre que l'eau n'est pas aussi froide que vous l'espériez. Nous comprenons votre déception et nous vous remercions de nous l'avoir signalée. Vos commentaires sont importants et nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience.
Si vous avez besoin d'aide, n'hésitez pas à nous contacter par clavardage en direct sur www.frigidaire.ca ou à appeler notre service à la clientèle au 1 800 265-8352, du lundi au vendredi, de 8 h 30 à 20 h (HNE). Nous serons heureux de vous aider. – Patrick
Par ailleurs, nous sommes désolés d'apprendre que l'eau n'est pas aussi froide que vous l'espériez. Nous comprenons votre déception et nous vous remercions de nous l'avoir signalée. Vos commentaires sont importants et nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience.
Si vous avez besoin d'aide, n'hésitez pas à nous contacter par clavardage en direct sur www.frigidaire.ca ou à appeler notre service à la clientèle au 1 800 265-8352, du lundi au vendredi, de 8 h 30 à 20 h (HNE). Nous serons heureux de vous aider. – Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
I like the feature of the water inside the fridgidaire
on March 7, 2026
Posted by: Harley58
Very happy with my purchase, alote of space in the fridgidaire
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 9, 2026
Thank you for sharing your experience!
We’re glad to hear that you’re very happy with your 20 Cu. Ft. Counter-Depth French Door Refrigerator and that the spacious interior is meeting your needs.
We hope it continues to provide convenience and reliable performance in your kitchen. If you have any questions about features or maintenance, please don't hesitate to connect with us via phone call at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
We’re glad to hear that you’re very happy with your 20 Cu. Ft. Counter-Depth French Door Refrigerator and that the spacious interior is meeting your needs.
We hope it continues to provide convenience and reliable performance in your kitchen. If you have any questions about features or maintenance, please don't hesitate to connect with us via phone call at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Awesome feature
on February 15, 2026
Posted by: John from Canada
I bought this last month. It is very efficient, spacious and affordable.
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, February 16, 2026
Hi there, our valued customer. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us at 1-800-265-8352, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Defects and misleading
on January 12, 2026
Posted by: Dasim
Problem with the left, waiting now for 2 months for defect piece?
Water dispenser works but room temperature? What is fresh water, I thought it would be cold water, not so at all????
Water dispenser works but room temperature? What is fresh water, I thought it would be cold water, not so at all????
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, January 13, 2026
We’re very sorry to hear about the issues you’re experiencing with your refrigerator and the delay in receiving the replacement part. We understand how frustrating it must be to wait, and we apologize for the inconvenience.
Regarding the water dispenser, the cold-water function should provide chilled water, so we want to ensure your unit is working correctly. Kindly lookout an email from us or you can give us a call at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Regarding the water dispenser, the cold-water function should provide chilled water, so we want to ensure your unit is working correctly. Kindly lookout an email from us or you can give us a call at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Sleek, modern look
on January 5, 2026
Posted by: okellio
Looks great, smooth and sleek. Great storage capacity and the interior water dispenser and ice maker work quietly.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, January 6, 2026
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your new refrigerator’s sleek design, generous storage capacity, and the quiet operation of the interior water dispenser and ice maker.
If you have any questions or need assistance as you continue using your refrigerator, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.ca or by calling 1-(800) 265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help— Maria
If you have any questions or need assistance as you continue using your refrigerator, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.ca or by calling 1-(800) 265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help— Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
slightly smaller but tons of room
on January 2, 2026
Posted by: fridge in falkland
we have only had our fridge for a month or so now but we are very happy. for hte size it is roomy and the freezer compartment seems easier to keep things organized
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, January 5, 2026
Hi there! Thank you for taking the time to share your experience! We’re delighted to hear that you’re enjoying your new refrigerator and that its roomy interior and organized freezer are making a difference.
We truly appreciate your feedback and are thrilled that your Frigidaire appliance is meeting your expectations. If you need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate your feedback and are thrilled that your Frigidaire appliance is meeting your expectations. If you need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
20 cubic foot counter- depth French door refrigerator
on December 28, 2025
Posted by: Dancer
it is perfect for what needed. The layout inside is ideal for my height👍👍
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, December 29, 2025
Hello Dancer!
Thank you for sharing your feedback on your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG2033AV)!
We’re so glad to hear that the layout works perfectly for your needs and that it’s a good fit for your height. It’s always great when a refrigerator makes daily use easier and more convenient!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire 20 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG2033AV)!
We’re so glad to hear that the layout works perfectly for your needs and that it’s a good fit for your height. It’s always great when a refrigerator makes daily use easier and more convenient!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.ca