Customer reviews from Samsung US
Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(714 Reviews)
Rating breakdown 714 reviews
5 Stars
571
4 Stars
106
3 Stars
22
2 Stars
7
1 Star
8
82%of customers recommend this product.
(
32 out of
39)
Customer Reviews for Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
4
Blue Tooth issue
on January 12, 2026
Posted by: Ramjet
Blue Tooth issue:
I purchased two Blue Tooth headphones so either or both my wife and I can watch TV and not disturb the other or others in the house.
I purchased two Blue Tooth headphones so either or both my wife and I can watch TV and not disturb the other or others in the house.
But, the Blue tooth connection process is a Pain each time. I would hope that once the headphones are paired with the TV they would automatically connect. But, I must respond for the 2nd Headphone to select I want it connected too. Also, the prompt to connect is always in the upper left corner and get hidden at times.
Response from Samsung USBy Samsung Specialist, January 13, 2026
Ramjet,
We appreciate your feedback on Bluetooth connectivity. Please note that some settings, such as Bluetooth, are designed to function on demand. When the TV powers off, the Bluetooth device will disconnect and won’t automatically reconnect. You’ll need to manually pair the device again when you want to use it.
If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
We appreciate your feedback on Bluetooth connectivity. Please note that some settings, such as Bluetooth, are designed to function on demand. When the TV powers off, the Bluetooth device will disconnect and won’t automatically reconnect. You’ll need to manually pair the device again when you want to use it.
If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on January 17, 2026
Posted by: Rich
Great clarity and vivid colors. I appreciated the deep contrast available to offer a resounding picture that I was able to adjust to.
Written by a customer while visiting Samsung US