Customer reviews from Samsung US
Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(714 Reviews)
Rating breakdown 714 reviews
5 Stars
571
4 Stars
106
3 Stars
22
2 Stars
7
1 Star
8
82%of customers recommend this product.
(
32 out of
39)
Customer Reviews for Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
3
Having trouble with my TV after up grade
on September 20, 2025
Posted by: Stormy
[This review was collected as part of a promotion.] The problem is that after the up grade I am having trouble with it when I try getting back on Sectrum Cable here in Texas. I have to go through three different t steps to get it where I can watch or lesson to music. I have tried different ways to change it. I just don’t like to your techs due I can not understand them.
Value
3
Response from Samsung USBy Samsung Specialist, September 22, 2025
Stormy, Thanks for sharing your experience. If you've already reached out to Spectrum's customer service without resolution, please call Samsung Support for additional troubleshooting at 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website. ~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality for and affordable price.
on September 21, 2025
Posted by: LehFaFe89
[This review was collected as part of a promotion.] The only thing I miss is the optical digital audio output. I’ve had to rely on Bluetooth to connect my soundbar, but that introduces a slight lag.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Home Screen needs work
on September 22, 2025
Posted by: LaluzRick
[This review was collected as part of a promotion.] When ‘surfing’ for something to watch, you’ll run into something after 5 or so minutes you say - nah & move on BUT ‘it’ will stay in Continued Watching until time pushes it out. I would appreciate the ability to remove those mistakes.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tv for price
on October 1, 2025
Posted by: Jelacy
[This review was collected as part of a promotion.] Very happy with tv. Price...can't beat. Smart TV is great. Clarity is great so far!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Words won't do it the justice it deserves!
on October 5, 2025
Posted by: MurphysLaw99
[This review was collected as part of a promotion.] This is my first big purchase in a couple of years (life's circumstances hit hard) and I'm absolutely blown away at the quality of this TV and the price point I got it at. I use my TV not just for movies and shows, but I'm starting to dabble in gaming and if I'm not working, my laptop is hooked up to it and I get to enjoy a computer monitor that turns my 2-in-1 13" laptop into an HTPC powerhouse. Living in such a small space meant I'd have to get creative if I wanted to get a decent size television, so I decided to mount it from my ceiling and it was very easy because of where the ports are located on the back. Again, so happy it's hard to explain.
After researching reviews and checking every platform I could, I kept coming up with the same realization, I need a Samsung TV. But for whatever reason I didn't think I could afford one, and once again I'm so happy to be wrong. I rated this TV 4/5 stars only because I know that there better QLEDs in Samsungs lineup, which I'm going to be saving up for over the next year, and having the TizenOS with Knox security is really easy to transition to being my first Samsung. Love it and by far the best decision I've made in quite some time!
After researching reviews and checking every platform I could, I kept coming up with the same realization, I need a Samsung TV. But for whatever reason I didn't think I could afford one, and once again I'm so happy to be wrong. I rated this TV 4/5 stars only because I know that there better QLEDs in Samsungs lineup, which I'm going to be saving up for over the next year, and having the TizenOS with Knox security is really easy to transition to being my first Samsung. Love it and by far the best decision I've made in quite some time!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful features
on October 5, 2025
Posted by: Samantha
[This review was collected as part of a promotion.] Its great and I love it I would not go back to my old tv for nothing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture
on October 7, 2025
Posted by: SamsungGirl
[This review was collected as part of a promotion.] I love EVERYTHING about my TV! The picture is amazing and the sound is too!! I recommend Samsung to everyone I know! Samsung has been my go to brand for 20+years!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TVs - 4 different
on October 13, 2025
Posted by: Jaycad
[This review was collected as part of a promotion.] Other than the remote controls needing to be bigger with larger interfaces for older eyes “your largest buying group”. You need your remotes to be redesigned to allow multiple TVs to work in homes that have multiple TVs in short distances within. Maybe to allow several configurations to programmed (A, B, C, D) for 4 different TVs.
Value
5
Written by a customer while visiting Samsung US