Customer reviews from Samsung US
Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(714 Reviews)
Rating breakdown 714 reviews
5 Stars
571
4 Stars
106
3 Stars
22
2 Stars
7
1 Star
8
82%of customers recommend this product.
(
32 out of
39)
Customer Reviews for Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Tons of features
on December 21, 2025
Posted by: John0267
[This review was collected as part of a promotion.] Loving my new TV. It has a lot of useful features. Also, it's very fast, smooth and user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm speechless
on December 21, 2025
Posted by: Kai625
[This review was collected as part of a promotion.] I like everything about this tv. I love how smart it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 65" TV
on December 21, 2025
Posted by: Bonehead
[This review was collected as part of a promotion.] The only thing that I can say to the negative about Samsung TVs is not because of picture quality it's because of Durability, Dependability, other than that it's a beautiful middle road TV worth what ever you pay
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Arrived with dead pixels TWICE
on December 22, 2025
Posted by: Disappointed
from Sahuarita, AZ
First TV arrived with dead pixels. Ordered a replacement and it arrived with dead pixels. Clearly this series has problems with manufacturing.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, December 23, 2025
Hi there,
Thank you for reaching out, and we’re sorry your TV arrived in this condition. Damaged or defective arrivals must be reported within 5 days of delivery, so we recommend getting in touch with Samsung Support as soon as possible.
Whenever you're ready, our team can assist you at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Thank you for reaching out, and we’re sorry your TV arrived in this condition. Damaged or defective arrivals must be reported within 5 days of delivery, so we recommend getting in touch with Samsung Support as soon as possible.
Whenever you're ready, our team can assist you at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Size and Quality
on December 22, 2025
Posted by: Caballo
[This review was collected as part of a promotion.] My old Samsung went 17 years before blacking out. I hung on way too long with a 40” and now jumping to 65” is better which is now the norm. 40 years ago 25” was normal. It’s lightweight and the stand works great to fit anywhere. The picture is impressive with vibrant colors and the price was very reasonable for this quality. To me Samsung is the best TV brand. When I find my brand I stick with it and become a lifelong loyal customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the picture
on December 24, 2025
Posted by: Alleyes1449
[This review was collected as part of a promotion.] This TV is a great basic QLED model with simple features and not a lot of frills that may confuse unexperienced techies. Decent sound, just hope the reliability fracture is positive.. only time will tell.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great resolution!
on December 26, 2025
Posted by: Brian C
from Boston Ma
I purchased this because I had a 1080i 43inch and this product superior in video quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE IT...
on December 27, 2025
Posted by: 13ChadC
[This review was collected as part of a promotion.] LOVE IT... Very user friendly with great sound and picture quality. It basically comes ready to log into your favorite streaming app, sit back and enjoy. Processor is plenty fast enough for me, literally zero complaints.
Value
5
Written by a customer while visiting Samsung US