Customer reviews from Samsung US
Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(714 Reviews)
Rating breakdown 714 reviews
5 Stars
571
4 Stars
106
3 Stars
22
2 Stars
7
1 Star
8
82%of customers recommend this product.
(
32 out of
39)
Customer Reviews for Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
This is the best TV that I have ever had.
on December 20, 2025
Posted by: Alcook
[This review was collected as part of a promotion.] I waited for a lot of years before I purchased this television. It's a QLED style. I couldn't believe the picture quality and the features are fantastic. My family is amazed at how great this is. Keep up the great technologies and you will go along way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the tv
on December 20, 2025
Posted by: Shagggy
[This review was collected as part of a promotion.] I have ve been a samsung customer for a long time and I love the products and support I received when in need. from my 4 smart tv's, to ours phones even our washer and dryer. I don't think you can get anything better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The picture and sound is awesome
on December 20, 2025
Posted by: Passion
[This review was collected as part of a promotion.] I received this the 43' as a promotional item along with another company. I made the best decision, who could not use a TV. Samsung products are the best. My first choice over any other brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Television Set
on December 20, 2025
Posted by: KennyC
[This review was collected as part of a promotion.] The TV is excellent. Great 4K picture. Easy to use remote.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV amazing price
on December 20, 2025
Posted by: ChanitaJ
[This review was collected as part of a promotion.] The vision AI came with the TV helps to find relevant content which is great. The pictures are so clear. I replace this one from my 2019 TV. It is easy to install however the account setting part takes a bit too long. I think may people might skip it all together but I took time to do it. If it can be shorter I think that would be great. It came with solar power remote. It is a great concept. So far so good, we have been charging it by the window every day.
For the TV performance side, pretty good tv, crips and clean. I was able to connect with my other account from all the streaming providers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
TV lost picture after 8 months
on December 20, 2025
Posted by: Disappointed
[This review was collected as part of a promotion.] Very disappointed ….. I thought I was buying a reliable product. It was a beautiful tv until the picture went 2 weeks ago. Haven’t even had it 8 months. All our other tvs are Samsung and I expected to have it for awhile. I’d like to get a replacement or at least credit for it to buy another tv.
Value
1
Response from Samsung USBy Samsung Specialist, December 22, 2025
Disappointed,
It’s unfortunate to hear about your experience with Samsung’s Q7F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
It’s unfortunate to hear about your experience with Samsung’s Q7F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible
on December 20, 2025
Posted by: Jpinswfl
[This review was collected as part of a promotion.] I got this tv for my sons room, they like to game and watch movies I am absolutely amazed by the incredible I mean absolute incredible quality on this tv. The picture is so crisp and clear I’ve never seen anything like it. Now I am in the market for this tv in my living room.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture!
on December 20, 2025
Posted by: BobbyC
[This review was collected as part of a promotion.] Good clear picture. it just don't have enough outlets in the back like my other Samsung TV had so I can't hook up my hearing aid box to!
Value
4
Written by a customer while visiting Samsung US